Customer Service High School

Kauric McCoy

Email: abo2q7@r.postjobfree.com

Address:

City: Portsmouth

State: VA

Zip: 23703

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Educational Background:

High School Dipolma from Tidewater Community College, Portsmouth VA 1/2001 to 8/2012 (Computer science)

High School Dipolma from Churchland High School, Portsmouth VA 1/2001 to 10/2012

Job History / Details:

Career Overview

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Core Strengths

Training development

Cash management

Inventory control

Top sales performer

Invoice processing

Adaptability

Energetic work attitude

Strong organizational skills

Listening skills

Excellent communication skills

Fast learner

Courteous demeanor

Visual merchandising proficiency

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Product Promotion

Up-sold products and motivated customers to upgrade current product plans.

Monetary Transactions

Handled cash, check, credit and automatic debit card transactions with 100 percentage accuracy.

Financial

Compiled inventory lists and worked with vendors for product pricing and special orders.

Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100 percentage accuracy rate.

Work Experience

August 2011 to October 2012

7-11 inc. Suffolk, VA

Inventory control, Cashier, and stocker

Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.

Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

December 2010 to July 2011

7-11 inc Portsmouth, VA

Stocker and inventory order and control only

Educational Background

2014 Tidewater Community College Portsmouth, VA

Associate of Science Computer science

2009 Churchland High School Portsmouth, VA

High School Diploma Computer Science

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