Lena Wicker

Email: abo2pz@r.postjobfree.com

Address:

City: Richmond

State: VA

Zip: 23223

Country: USA

Phone: 804-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and personable retail manager driven to exceed sales goals and build long term relationships with clients. Experienced in Visual Merchandising as well as in-store event planning. Seeking a full-time position as a Store Manager, Assistant Store Manager, or Visual Merchandising Manager.

Educational Background:

High School Dipolma from Virginia Commonwealth University, Richmond VA 1/2001 to 10/2012 (Criminal Justice)

High School Dipolma from Chesterfield Technical Center, Richmond VA 1/2001 to 10/2012

High School Dipolma from Thomas Dale High School, Richmond VA 1/2001 to 10/2012

Job History / Details:

Career Overview

Energetic and personable retail manager driven to exceed sales goals and build long term relationships with clients. Experienced in Visual Merchandising as well as in-store event planning.

Seeking a full-time position as a Store Manager, Assistant Store Manager, or Visual Merchandising Manager.

Core Strengths

Visual merchandising

Interpreting floor set guides

Creating window displays

In-Store event planning

Order fulfillment

Inventory control

Conflict resolution

Multi-task management

Positive client experience and customer service

Promotional & marketing procedures

Team motivation

Loss prevention

Short- and long-term sales goal creation and understanding

Credit card application goal management

Associate training

Supply ordering

Store audit and cash control management

Work Experience

January 2010 to Current

Ann Taylor Richmond, VA

Sales Lead

Sales lead/key holder with duties such as opening and closing the store, dropping off bank deposits, and accepting inventory shipments

Responsible for analyzing sales goals and numbers, and re-forecasting goals monthly, quarterly and yearly

Manages and submits payroll weekly

Currently the Visual Merchandising Manager for the store with duties such as interpreting corporate-given Store Set Guide, mapping out store fixtures, walls and product, re-merchandising product throughout the month in order to keep color story and overall message present, and working closely with the Regional Visual Merchandising Manager for the Southwest Region

Planned multiple private and semi-private events for clients, some of which while partnering with local charities and organizations such as Dress for Success, Professional Women in Health Care, and local student-related organizations; worked closely with mall vendors and restaurants to cater events

Stepped up in my role as a Sales Lead during two periods of an un-filled Co-Manager position in the store, and three periods of an un-filled Store Manager position, including the last year and four months (June 2011); while being in school, I increased my hours, took on tasks such as supply ordering, making the schedule and taking district and regional conference calls

Perform monthly Store Assessments/Audits which involve all cash controls, loss prevention, timecard and payroll management, associate identification procedures, client order records, store purchase and paid-out records, and store safety

Manage credit card application goals and open store credit cards and MasterCards

Responsible for providing superior brand knowledge and an unforgeable client experience

October 2008 to January 2010

Victoria's Secret Richmond, VA

Sales Associate

Tended to client needs and provided a positive client experience

Conducted bra fittings

Opened credit cards

Earned client trust by providing current brand and product knowledge

Helped locate out-of-stock items

Assisted management in over-night floor sets

Trained new associates by providing knowledge of specific store tasks and policies

June 2006 to July 2007

Hollister Richmond, VA

Sales Associate

Provided customer service and product knowledge

Helped maintain overall visual appearance of the store

Assisted in over-night floor sets

Trained and skilled at working register

Educational Background

2013 Virginia Commonwealth University Richmond, VA

Bachelor of Science Criminal Justice

Nine credits (three classes) left until graduation. Remaining courses will be taken online and not affect availability.

2007 Chesterfield Technical Center Chesterfield, VA

Completion of Course Health Occupations

Two-year course

Studies Medical Assisting

Interned with Patient First for last eight months of course

President of the local chapter of Health Occupations Students of America for both years of course

Competed at local- and state-level leadership conferences

2007 Thomas Dale High School Chester, VA

Advanced Diploma

Took AP and dual-enrollment courses through John Tyler Community College

During junior and senior year I took courses through the Chesterfield Technical Center

References

References available upon request.

Contact this candidate