Customer Service Sales

Steve Tadeusiak

Email: abo2p4@r.postjobfree.com

Address:

City: Casa Grande

State: AZ

Zip: 85122

Country: USA

Phone: 310-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.

Educational Background:

High School Dipolma from El Camino College, Torrance CA 1/2001 to 6/2012 (Art)

Job History / Details:

Career Overview

Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.

Core Strengths

Floor set design and visual displays

Store maintenance

Telephone inquiries

Invoice processing

Adaptability

Excellent communication skills

Fast learner

Courteous demeanor

Energetic work attitude

Strong client relations

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive dining experience for all rest.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Telephone Service

Professionally processed 80 calls per day, providing information and service to ensure customer satisfaction.

Work Experience

January 2002 to June 2012

Paint Mart Inc. Inglewood, California

Customer Service

Greeted customers entering the store to ascertain what each customer wanted or needed. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Assisted customers in person and via telephone. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Processed daily invoices and billed renewed invoices to clients. Maintained cleanliness and presentation of stock room and production floor.

January 2005 to June 2012

Inglewood Flower Garden Inglewood, California

Customer Service

Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service. Assisted customers in person and via telephone. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Processed daily invoices and billed renewed invoices to clients. Assisted customers with store and product complaints. Received multiple reviews acknowledging my level of dedication to excellent customer service. Provided customer service during an average of 60 calls per day by answering customer inquiries, solving problems and providing new product information. Stocked and rotated inventory regularly. Organized the store by returning all merchandise to its proper place. Arranged flowers/roses/plants in attractive displays. Processed merchandise returns and exchanges.

Educational Background

El Camino College Torrance, California

Associate of Arts Art

Currently going to Central Arizona College and working on an Associate of Arts degree.

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