Customer Service High School

Justin Reed

Email: ********@************.***

Address:

City: Cheyenne

State: WY

Zip: 82001

Country: USA

Phone: 307-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I Have been a Customer Service Associate for the past 5 years, i am skilled at balancing customer needs and company demands. I Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals. I am very Personable and deadline-driven in Customer Service and experienced in working in a fast-paced environment. iI strongly consider myself a Solid team player who offers a positive and cooperative attitude. I believe that keeping it professional/clean work environment as well as having a positive attitude is key. On time, and prepared for the job is essential. I was taught that the opener for the store sets the pace for the day, therefor by having a positive attitude and simply wearing a smile goes a long way.

Educational Background:

High School Dipolma from East High School, Cheyenne WY 1/2001 to 6/2007 (general)

Job History / Details:

Summary

I Have been a Customer Service Associate for the past 5 years, i am skilled at balancing customer needs and company demands. I Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals.

I am very Personable and deadline-driven in Customer Service and experienced in working in a fast-paced environment. iI strongly consider myself a Solid team player who offers a positive and cooperative attitude.

I believe that keeping it professional/clean work environment as well as having a positive attitude is key. On time, and prepared for the job is essential. I was taught that the opener for the store sets the pace for the day, therefor by having a positive attitude and simply wearing a smile goes a long way.

Highlights

Cash handling and management

Highly customer service-oriented

Goal-oriented

Detail-oriented

Retail merchandising experience

Flexible

Dependable and reliable

Excellent work ethic

Team leadership training

Superior organization skills

Exceptional time management

Very People-oriented

Experience

January 2004 to February 2007

Big O Tires & Service Cheyenne, Wyoming

Sales & Service Associate

Documented all customer inquiries and comments thoroughly and efficiently.

Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

Received and processed cash and credit payments for in-store purchases.

Placed special merchandise orders for customers.

Wrote sales slips and sales contracts.

Worked as a team member to give the highest level of service to customers.

Built relationships with customers and the community to promote long-term business growth.

January 2008 to April 2010

Discount Tire & Service Cheyenne, Wyoming

Assistant Manager

Described use and operation of merchandise to customers.

Recommended merchandise to customers based on their needs and preferences.

Received and processed cash and credit payments for in-store purchases.

Engaged with customers in a sincere and friendly manner.

Prioritized helping customers over completing other routine tasks in the store.

Worked as a team member to provide the highest level of service to customers.

Education

12 East High School Cheyenne, Wyoming

High School Diploma general

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