Customer Service Sales
Resume:
Joan Maronick
Email: ********@**********.***
Address:
City: Medical Lake
State: WA
Zip: 99022
Country: USA
Phone: 509-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Personable and responsible Cashier with 40 years in retail and customer service. Solid team player with upbeat, positive attitude.
Educational Background:
High School Dipolma from West Valley High, Spokane WA 1/2001 to 6/1970 (General)
Job History / Details:
Career Overview
Personable and responsible Cashier with 40 years in retail and customer service. Solid team player with upbeat, positive attitude.
Core Strengths
Large cash/check deposits
Store maintenance
Inventory control
Top sales performer
Telephone inquiries
Invoice processing
Adaptability
Excellent communication skills
Courteous demeanor
Energetic work attitude
Active listening skills
Quick learner
Proficient in cash management
Customer service expert
Multi-line phone talent
Opening/closing procedures
Accomplishments
Computed Data Reports
Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Sales
Consistently generated additional revenue through skilled sales techniques.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Work Experience
March 2011 to Current
The Home Depot Spokane Valley, Washington
Cashier/ Appliance Specialist
Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.Cross-trained and provided back-up for other customer service representatives when needed.
April 2008 to November 2010
Shipton's Big R Sheridan, Wyoming
Head Cashier
Described product to customers and accurately explained details and care of merchandise.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.Interacted with customers and retail buyers to expedite orders.Maintained cleanliness and presentation of stock room and production floor.Operated a POS system Politely assisted customers in person and via telephone.
Replenished supplies, bags and other materials at each cash wrap.
Folded and arranged garments in attractive displays.
Guaranteed positive customer experiences and resolved all customer complaints.Handled cash stock and inventory balances.
March 2004 to April 2008
The Buckhorn Grocery Ranchester, Wyoming
Store Manager
Earned management trust by serving as key holder, responsibly opening and closing store.Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.Computed accurate sales prices for purchase transactions.Conducted weekly walkthroughs with the General Manager to discuss all interior visual displays including store window presentation.Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.Assisted customers in person and via telephone.Communicated with vendors regarding back order availability, future inventory and special orders.Interacted with customers and retail buyers to expedite orders.Accurately balanced cash drawer after every shift.Developed reputation as an efficient service provider with high levels of accuracy.Monitored cash drawers in four checkout stations to ensure adequate cash supply.Handled cash stock and inventory balances.
Educational Background
1970 West Valley High Spokane, Washington
High School Diploma General
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