Manager Customer Service
Resume:
Jennifer Snow RN BSN
Email: abo2is@r.postjobfree.com
Address:
City: Newark
State: DE
Zip: 19711
Country: USA
Phone: 610-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Manager of National Provider Recruitment experienced in full cycle recruitng and hiring Nurse Practitioners and Physician Assistants. Expertise in sourcing, on boarding processes and hiring for fit. Strong and effective skills in results oriented relationship recruiting.
Educational Background:
High School Dipolma from Immaculata University, Immaculata PA 1/2001 to 5/2002 (Nursing)
Job History / Details:
Professional Summary
Manager of National Provider Recruitment experienced in full cycle recruitng and hiring Nurse Practitioners and Physician Assistants. Expertise in sourcing, on boarding processes and hiring for fit. Strong and effective skills in results oriented relationship recruiting.
Education and Training
2002 Immaculata University Immaculata, PA
Bachelor Science of Nursing
Skill Highlights
Caring and compassionate Nurse Recruiter/Mgr.
Excels at building relationships and rapport.
Outstanding public speaking skills
Effective planning and development skills
Recruiting and hiring.
Strong presentation skills
Developed processes for on boarding and credentialing.
Developed methodologies to support strategic business plan
Meets and exceeds hiring goals
Developed systematic talent acquisition escalation procedure
Implemented weapons of recruitment including but not limited too: direct mail, events, local organizations, cold calls, email blasts, national conferences, University Alumni relations.
Assisted creation of University recruiting plan.
Utilized social media.
Created and implemented referral program.
Managed outside recruitment agency
Created media and print ads for effective advertising campaigns and tag lines
Established strong relationships with hiring managers
Developed creative for media, collateral, banners and booth displays.
Possess team based approach with HR, Credentialing and executive team.
Created internal newsletter and other special projects.
Background in hiring Nursing Leadership positions.
Excelled at events to attract and recruit NP's and PA's.
Professional Experience
June 2012 to September 2012
Advance Health Chantilly, VA
Manager of National Provider Recruitment
Created recruitment department for this start up company. Met all hiring goals in a rapid paced recruitment cycle. Led the team for on boarding
processes to ensure the NP candidate experienced delightful and seamless recruiting experience. Developed tag line, recruitment advertising, collateral, displays and direct mail to effectively hire 97 NP's in 2 months time.
July 2005 to June 2012
Take Care Health Systems Conshohocken, PA
National Recruiter
Responsible for sourcing, attracting and recruiting NP's and PA's for this wholly owned subsidiary of Walgreen's.
Recruited hundreds of NP's and PA's across the country for placement in their retail health clinics located inside Walgreen stores. Mentored other recruiters for best in class hiring practices, recruitment marketing and creating secret sauce recruitment experience.
February 2002 to July 2005
THe Hospital of the University of Pennsylvania Philadelphia, PA
Nurse Recruiter
Successfully recruited RN's for NICU, Peri-Op, PACU and other departments. Sourced, attracted and interviewed RN candidates. Created
an internal pipeline to improve recruitment and selection process. Recipient of the COSEPA surgical excellence award for quality and quantity of recruits.
July 2002 to February 2005
American Red Cross Philadelphia, PA
Manager of Operations
Manager responsible for hiring and mentoring staff for the collection of blood products in Southeastern PA and New Jersey. Functioned as part of a team in relation to goal attainment, excellent customer service with donors, sponsors, staff and volunteers
December 1995 to May 2002
Immaculta University Immaculata, PA
Director of Student Health Center
Ran all aspects of the Student Health Center. Developed first ever campus wide vaccination program, improved quality and delivery of care to students and all campus employees. Performed physical assessments for episodic conditions. Developed, created and presented creative campus wide activities and educational programs.Served as a liaison between college community and physicians.
June 1976 to December 1995
British-American Marketing Services Downingtown, PA
National Sales Manager
Developed, trained and managed retail and wholesale sales team. Established manufacturer in Bangkok, Thailand. Handled all aspects of advertising ads and brochures including photo shoots, layout, copy and design.
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