High School Process Improvement

Tammie Thomas

Email: ********@****-****.***

Address:

City: Fenton

State: LA

Zip: 70640

Country: USA

Phone: 832-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced professional with strong leadership and relationship-building skills.Client-focused Juvenile Supervision officer with 5 years of providing solutions to clients. Solid understanding of the policies.

Educational Background:

High School Dipolma from University of Phoenix, Houston TX 1/2001 to 8/2011 (Criminal Justice)

High School Dipolma from Lamar Institute of Technology, Houston TX 1/2001 to 10/2012

Job History / Details:

Summary

Experienced professional with strong leadership and relationship-building skills.Client-focused Juvenile Supervision officer with 5 years of providing solutions to clients. Solid understanding of the policies.

Highlights

Conflict resolution

Quick learner

Microsoft Office

Team leadership

Computer Literate

Client assessment and analysis

Contract negotiation/review/drafting

Client Relations

Creative Problem Solving

Accomplishments

Documentation

Wrote and edited documents to keep staff informed on policies and procedures.

Reporting

Documented and resolved issue which led to positive results.

Process Improvement

Created new departmental procedures manual.

Assessed organizational training needs.

Handle with Care

Certified CPR/First Aide

Certified Bullying Training

Certified Fire and Safety

Certified Mandt System

Juvenile Supervision Officer Certified

Experience

July 2007 to October 2012

Harris County Juvenile Probation Seabrook, Texas

Juvenile Supervision Officer

Supervise adolescents during Intake,programming,sleeping, and meal time. Investigated and implement ideas for quality improvement, increased productivity of the adolescent behavior. Assist in providing support to new employees.Developed and implemented data-based solutions in a timely manner.

July 2005 to August 2007

Krause Children Center Katy, TX

Educational Specialist

Supervise and help adolescents that are emotionally disturbed also are chemically dependent and have many other behavioral problems. Completed all forms and reports for the adolescent.Maintained and enforced a safe and clean working environment at all times.

September 1998 to October 2004

Texas Department Of Criminal Justice Beaumont, TX

Correctional Officer

Monitored 2500 prisoners. Conduct population counts, cell checks, and searches. Oversaw dinner and prisoner visitation. Issue money slips and any other paperwork needed for prisoners. Prepare and file incident reports. Assignments have included escorting special prisoners and serving as outside hospital guard.

Education

2011 University of Phoenix Houston, TX

Associate of Arts Criminal Justice

1998 Lamar Institute of Technology Beaumont, TX

Certification Criminal Justice

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