Management Assistant

WILLIAM L. COOPER

Associate ProfessorDepartment of Industrial and Systems Engineering

*** ****** ****** *.*.

University of Minnesota

Minneapolis, MN 55455

Email: abo2dk@r.postjobfree.com

Research Interests

Stochastic Models

Revenue Management

Inventory Theory

Markov Decision Processes

Employment

University of Minnesota

Associate Professor (Fall 2005 -- Present

)

Assistant Professor (Fall 1999 -- Summer 2005

)

Education

Ph.D., Industrial Engineering, Georgia Institute of Technology, 1999

B.A., Mathematics, University of Pennsylvania, 1993

Research Papers

Transportation Science, 41(3), 332-353, 2007. [paper]

W. L. Cooper, T. Homem-de-Mello, and A. J. Kleywegt. Models of the spiral-down effect in

revenue management. Operations Research, 54(5), 968-987, 2006. [paper; appendix]

W. L. Cooper and D. Gupta. Stochastic comparisons in airline revenue management.

Manufacturing & Service Operations Management, 8(3), 221-234, 2006. [paper]

D. Zhang and W. L. Cooper. Revenue management for parallel flights with customer-choice

behavior. Operations Research, 53(3), 415-431, 2005. [paper]

S. Benjaafar, W. L. Cooper, and J.-S. Kim. On the benefits of pooling in production-

inventory systems. Management Science, 51(4), 548-565, 2005. [paper]

D. Gupta and W. L. Cooper. Stochastic comparisons in production yield management.

Operations Research, 53(2), 377-384, 2005. [paper]

W. L. Cooper, S. G. Henderson, and M. E. Lewis. Convergence of simulation-based policy

iteration. Probability in the Engineering and Informational Sciences, 17(2), 213-234,

2003. [journal]

W. L. Cooper. Asymptotic behavior of an allocation policy for revenue management.

Operations Research, 50(4), 720-727, 2002. [paper]

W. L. Cooper and R. L. Tweedie. Perfect simulation of an inventory model for perishable

products. Stochastic Models, 18(2), 229-243, 2002. [journal]

W. L. Cooper. Pathwise properties and performance bounds for a perishable inventory

system. Operations Research, 49(3), 455-466, 2001. [paper]

W. L. Cooper, V. Schmidt, and R. F. Serfozo. Skorohod-Loynes characterizations of

queueing, fluid, and inventory processes. Queueing Systems, 37(1-3), 233-257, 2001.

[journal]

W. L. Cooper. Negative binomial sums of random variables and discounted reward processes.

Journal of Applied Probability, 35(3), 589-599, 1998. [journal]

Funded Research

Model accuracy and learning in revenue management and dynamic pricing. PIs: W. L. Cooper,

T. Homem-de-Mello, A. J. Kleywegt. National Science Foundation, 2007-2011.

Stochastic optimization for revenue management. PI: W. L. Cooper, Co-PI: T. Homem-de-

Mello. National Science Foundation, 2001-2005.

Joint optimization of resource allocation and operational decisions for improving random

yield. PI: D. Gupta, Co-PI: W. L. Cooper. National Science Foundation, 2001-2004.

Air-cargo revenue management in the presence of intermediaries. PI: D. Gupta, Co-PI: W.

L. Cooper. National Science Foundation, 2004-2006

.

Teaching

IE 4521 Statistics, Quality, and Reliability (Taught 13 times)

IE 8532 Stochastic Processes and Queueing Systems (Taught 10 times)

IE 8533 Advanced Stochastic Processes and Queueing Systems (Taught three times)

IE 8534 Advanced Topics: Pricing and Revenue Management (Taught once)

IE 8534/8990 Advanced Topics: Markov Decision Processes (Taught twice)

Service Activities

Program Chair for 2013 INFORMS Annual Meeting (to be held in Minneapolis, MN)

Chair of INFORMS Revenue Management and Pricing Section (2010-2011

)

Director of Graduate Studies, Industrial and Systems Engineering, University of Minnesota

(2009-Present

)

Department Editor, Revenue Management, Production and Operations Management (2012-

Present

)

Associate Editor, Operations Research (2006-Present

)

Associate Editor, Management Science (2009-Present

)

Senior Editor, Production and Operations Management (2006-2011

)

Associate Editor, IIE Transactions (2005-2008)

Frequent referee for journals including Operations Research; Management Science;

Mathematics of Operations Research; Manufacturing & Service Operations Management;

Transportation Science; IIE Transactions; Probability in the Engineering and Informational

Sciences; Stochastic Models; Queueing Systems; Naval Research Logistics; Production and

Operations Management; Annals of Operations Research; IEEE Transactions on Systems, Man,

and Cybernetics; European Journal of Operational Research; The Engineering Economist;

INFOR; Journal of Revenue and Pricing Management; INFORMS Transactions on Education

Graduated Ph.D. Advisees

Dan Zhang. Graduated 2005. Dissertation: Revenue management with customer choice. Current

Position:

Assistant Professor, Leeds School of Business, University of Colorado.

Setareh Mardan. Graduated 2006 (co-advised with S. Benjaafar). Dissertation: Control

policies for stochastic production-inventory systems. Current Position: Senior Scientist,

PROS Revenue Management, Houston, TX.

Kannapha Amaruchkul. Graduated 2007 (co-advised with D. Gupta). Dissertation: Models for

air-cargo allotment management and booking control. Current Position: Assistant Professor,

School of Applied Statistics, National Institute of Development Administration, Bangkok,

Thailand.

Le Li. Graduated 2010. Dissertation: On the use of some misspecified models of customer

choice in revenue management. Current Position: Data Analysis Program Manager, Microsoft,

Redmond, WA.

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