Customer Service Manager

AGNES ROSE

EMAIL: ****.*****@***.***

SUMMARY

Territory Manager with extensive experience in sales, marketing and merchandising working for a direct manufacture of Health & Beauty Aids and Cosmetic products. Detailed and goal oriented delivering a high level of excellent customer service in drug and mass merchandising.

1. Sales Customer Relations

2. Marketing Special Projects

3. Merchandising Competitive Analysis

4. Training Marketing Reports

EXPERIENCE

L’OREAL USA 1981 – 2011

TERRITORY MANAGER

1. Responsible to complete projects in assigned accounts. Execute and complete retail resets/expansions, impact calls, and other special projects in assigned stores within given time frames.

1. Developed professional relationships with key store personnel in order to achieve and maintain the L’Oreal and Maybelline standards at retail in the area of product, price, placement and promotions,

1. Sold directly to stores, exceeding sales expectations for all L’Oreal and Maybelline products.

1. Instructed store personnel on product features and benefits.

1. Worked with store personnel to inventory product, correct computer counts to adjust floor inventory.

1. Communicated with management any issues or opportunities in all accounts.

Contact this candidate