Service Desk Supervisor

Susan's InformationLocation: WILMINGTON, NCTitle: TravelWilling to Relocate: NoMember Since: 2011-09-28

-->

28409

abo2a7@r.postjobfree.com

Experience:

Kmart Corporation

****-****

Service Desk Supervisor

Angola,IN.

Assisted with grand opening, supervised service desk and check out

operations, maintaining quality standards, cash control, employee scheduling

of area, assisted in all other departments.

Kmart Corporation

1988-1989

Service Desk Supervisor

Bowling Green,OH.

Supervised Service Desk and Check out Operations, assisted new hire assistant

managers, assisted in all aspects of human resources, filled in for HR vacations.

Kmart Corporation

1989-1991

Floor Supervisor

Toledo,OH.

Price Maintenance Office Team, Price Maintenance Manager, Point of Sale

Traveling Conversion Team, POS Conversion Team Trainer for new openings.

Floor assistant to managers, promoted to Office Personal - POS Manager,

promoted to home office - Traveling Conversion Manager - training new store

openings for scan and bag computer systems in office, layaway, service desk,

checkouts, personnel, cash cage, office, shipping and receiving, and

merchandising.

Burger King DBA Bennett Management Corp.

1991-1992

M1 Manager (Senior Assistant)

Toledo,OH.

Senior Manager responsible for all cash office daily, weekly, monthly, and year

end reconciliation. Personnel - i.e., hiring, training, payroll, and time sheets.

Scheduling for 60 plus employees, inventory control, merchandise ordering,

daily sales ring out for food cost analysis and labor control, maintenance of

building and all equipment inside and outside in conjunction with franchise

owners and corporate specifications, running of shifts, profit and loss

statements for fiscal quarter and yearend sales.

Carlson Wagonlit Travel

1995-

1995

Travel Consultant

Perrysburg,OH.

Summer Internship after attending School

Hayes Travel

1995-

1996

Travel Consultant

Perrysburg,OH.

Rotated various departments - leisure sales, corporate air desk, international

leisure sales, groups, accounting, and documentation department. Promoted

to leisure sales office.

Broad Horizons Travel and Cruise Center

1996-2002

Travel

Counselor

Chesterton,IN.

Leisure sales, Corporate Sales, Group Sales, International F.I.T. researcher,

Airline liaison for corporate accounts, client tour operator troubleshooter,

emergency assistance coordinator for clients. Office manager when owner

traveled.

World Travel Unlimited

2002-2009

Travel

Counselor

Valparaiso,IN.

Leisure sales, corporate sales, University of Valparaiso account liaison for

Department of Theology and Project House Coordinator, also assisted with

International Overseas Studies Groups, Law Office, Contact to President and

Provost for corporate and leisure travel. Provost New Hire Summer Travel,

Trained existing personnel for F.I.T. leisure sales and luxury F.I.T. travel.

Education:

1975-

1987

Fremont Elementary and High School

Fremont, IN.

High School Diploma

Hays Travel Academy

1995-1996

Associate

Travel

Degree

Perrysburg,OH.

Contact this candidate