Manager Customer Service

Edwin Donohoo

Email: *********@********.***

Address: *** ****** ****

City: Benton

State: KY

Zip: 42025

Country: USA

Phone: 270-***-****

Skill Level: Director

Salary Range: 75

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Edwin Donohoo, Former President / CEO, Precision Steel, LLC

October, 2012

Most recently, I, served as President / CEO of Precision Steel, a steel fabrication company in Calvert City, KY. I was with the company for over ten years and served in a variety of capacities since joining it in 2002. Starting out as the Sales and Marketing Director / Assistant Operations Manager for 2-1/2 years I was promoted to Vice President / General Manager in October of 2004. After two years I was promoted to President and then in October 2007 I was elevated to President / CEO. For most of my time at Precision, I was responsible for overall operations and management of the $18 million organization. Precision Steel, LLC is a non-union, full service steel fabrication company which peaked employment in 2007 at 129 and performed projects for companies all over the eastern half of the United States.

During my tenure at Precision Steel, the company experienced six consecutive years of revenue growth from $2.6MM to over $18MM and only declined the past few years due to the economic recession. We made significant improvements in processes and equipment over the years and employment grew from 20 to 129. The facility was awarded the Marshall County Industry of the Year award for 2008. Under my leadership, the company achieved 10 years without a lost time accident, consistently had EMR ratings under 1.0, and many positive work place changes were made through the use of behavior based safety and job hazard analysis.

My experience in the steel industry began with the Ohio River Steel Company (which was later purchased by North Star Steel (A Cargill company), now Gerdau Steel), a structural steel mini-mill, in 1983 as a construction management clerk. In the ensuing 19 years, I rose through the ranks, holding various positions of increasing responsibility most of which reported to the plant manager. After a 12 year stint as the Quality Assurance & Technology Manager, in 1999 I was appointed Material Management Superintendent handling production planning, raw material purchasing, finished goods inventory, and shipping.

My work experiences include: retail sales, outside sales & marketing, production planning, quality assurance, human resources, shipping, materials control, contract negotiation, budgetary management, estimating, project management, and long-range strategic planning. I value integrity, business ethics, customer service, growing people, and a healthy work / life balance.

In addition to a BS Degree in Construction Engineering Technology and an AS degree in Civil Engineering Technology from Murray State University, during my career, I have earned the American Society for Quality Certifications as certified quality manager and quality auditor. I earned a Master`s Degree in the Management of Technology from the Univ. of Phoenix Online and Murray State University in 2007.

I graduated from the Marshall County Leadership class of 1992, earned an extension diploma from the Materials Engineering Institute in metallurgy in 2000 and have been active in community activities, including coaching soccer and baseball, and serving on the Benton, Ky. City Council from 1999-2003. I participated in the Central Fabricators Association and am currently very active in the Central Church of Christ as a worship leader, and as a shepherd/elder of the congregation. My wife Mitzi teaches third grade at Benton Elementary. Mitzi and I have two children. Our son Sawyer is a graduate of Murray State University and teaches middle school history and coaches high school basketball; our daughter Shelby is in her second year of nursing school at West Ky Community and Technical College. Our family loves spending time with each other, traveling, and being involved in our church.

Education:

2007 Master`s Degree in Management of Technology; Murray State University, Murray, KY

2006 FMI Leadership Institute, Florissant, CO

2002 Licensed by the State of KY for the repair of boilers and pressure vessels

1997 American Society for Quality Certified Quality Manager

1992 American Society for Quality Certified Quality Auditor

1981 B.S. Degree in Construction Engineering Technology / A.S. Degree in Civil Engineering Technology; Murray State University, Murray, KY

1979 A.S. Degree in Building Technology

Work Experience:

September 2010: Confirmed as a member of the Harper Industries, Inc., Board of Directors

October 2007: Promoted to CEO of Precision Steel, LLC; Function as the overall general manager of the company.

January 2007: Acted as President of Calvert City Marine Works, a 50/50 partnership between First Marine, LLC and Precision Steel, LLC, formed to build barges and other equipment for the marine industry.

October 2006: Promoted to President of Precision Steel, LLC

2004-2006: Precision Steel, LLC; Vice President / General Manager

Oversee the overall operation of PS, made business decisions that assured the attainment of financial, safety, quality, and production goals. Set budgets & operating goals and held managers accountable for action items and results. I planned for the future of the business through the strategic planning process.

2002-2004: Precision Steel Inc.; Sales & Marketing Director / Assistant Operations Manager.

I marketed the company through mailings, advertisements, phone calls. Made sales contacts, occasionally bid work and managed projects which involved interpreting drawings, purchasing materials at the best value, and managing production to meet customer deliver and quality requirements.

I was also in charge of developing and implementing the plant safety program. I worked closely with all departmental areas of the plant for the successful operation of the plant, to maintain good industrial relations with employees, and to develop long lasting relationships with customers.

1983-2002 North Star Steel Kentucky Inc.

Construction Management Clerk, Front line supervision, Production Coordinator, Quality Assurance & Technology Department Manager, Materials Management Superintendent. Document control in the construction management office, some surveying, and progress report writing. I oversaw material specifications to vendors, finished product conformance / certifications to ASTM or customer standards. I managed the hourly work force and management teams in various capacities. I participated in labor negotiations with the USWA on several occasions. I lead our facility to achieve ISO 9002 and American Bureau of Shipping certifications and several inter-company quality awards.

1981-1983 C&L CONSTRUCTION, Calvert City, Ky. 1981-1983

Laborer: General labor work on residential, commercial and industrial construction sites, including chemical plants and a new guard tower at a maximum security prison.

1976-1982 RADIO SHACK, Paducah, Ky. 1976-1982 Salesperson / Assistant Mgr / Manager

Retail sales, interacted with public, set up store displays, ordered inventory, customer service.

CAREER SKILLS & KNOWLEDGE:

Materials Management

Raw material procurement

Supplier management

Raw materials inv

Finished goods inv

Production planning

Production Scheduling

Shipping & Receiving

Distribution/transportation

Production & inventory control

Quality Assurance & Quality Systems

ASQ Certified Quality Manager

ASQ Certified Quality Auditor

ISO 9002 Implementation

Baldridge Award Criteria

Corrective action teams

Problem solving

PONC tracking

Customer service

Cost reductions / productivity

Rightsizing manpower

Minimizing spending

Cost saving projects

Supplier vending machines

Computer skills:

Microsoft Word, Excel, PowerPoint, Outlook

Human Resource Management

Safety & Loss Control

Behavior Based Safety

Conduct Safety meetings

Front line supervision

Union contract negotiations and administration

Managed hourly, non-exempt, and exempt employees, union & non-union

Performance evaluations

Employee discipline

Sexual harassment training

Diversity training

Conflict resolution training

Front line, middle, and upper management experience

Cross functional teams

Department Management

QA&T

Material Management

Budget development and implementation

Conduct Department meetings

Oversee all operations of dept.

Manage equipment

Sales & Marketing

Customer phone calls, visits

Brochure development

Mailing campaigns

Contact management

Leadership / General Management

Pres/CEO of fabrication facility

Managing diverse group of department heads

Hiring / Firing

Closely monitoring financial performance

Budgeting & Capital spending

Developing financial indicators

Strategic & Operational planning

Project pricing / margin control

Overall responsibility of $18m sales operation

Report to Owner & Board of Dir.

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