Sales Customer Service
Resume:
Eva Solis
Email: abo1yg@r.postjobfree.com
Address:
City: Norwood
State: MA
Zip: 02062
Country: USA
Phone: 781-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Top producing sales professional and expert in the world wide store Walmart industry. Dynamic communicator who consistently exceeds goals and company expectations.
Educational Background:
High School Dipolma from Blue Hills Regional, Canton MA 1/2001 to 6/1999 (Drafting)
High School Dipolma from Gibbs Boston, Canton MA 1/2001 to 10/2012
Job History / Details:
Professional Profile
Top producing sales professional and expert in the world wide store Walmart industry. Dynamic communicator who consistently exceeds goals and company expectations.
Qualifications
Results-oriented
Conflict resolution
Client-focused
Microsoft Office
Team leadership
Self-motivated
Computer Literate
Multi Task Management
Customer Service
Training and development
Team leadership
Relevant Experience
Supervision
Supervised team of three staff members.
Management Support:
Ensured smooth operations by supporting executive team.
Training
Responsible for training all new employees to ensure continued quality of customer service.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Data Entry
Reviewed and updated client correspondence files and scheduling database.
Experience
July 2008 to Current
Walmart Walpole, MA
Dept Manager
Built relationships with customers to increase likelihood of repeat business.
Maintained friendly and professional customer interactions.
Supervised a sales force of 5 sales associates. Led sales calls with team members to establish sales and customer retention goals.
Determined merchandise price schedules and discount rates.
Trained all incoming sales team members.
Contacted customers by phone and email in response to inquiries.
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
June 2006 to December 2007
Copymax Walpole, MA
sales associate/desktop designer
Greeted customers in a timely fashion while quickly determining their needs.
Described use and operation of merchandise to customers.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Placed special merchandise orders for customers.
Contacted other store locations to determine merchandise availability.
Verified that all merchandising standards were maintained on a daily basis.
April 2003 to February 2004
Jeffrey Lowenstien Dentist office Framingham, MA
Data Entry
Computed, recorded, and proofread data, records and reports.
March 1997 to April 2000
J. Silver Dedham, MA
Store Manager/ Key Closer
Supervised a sales force of 10 sales associates.
Trained all incoming sales team members.
Developed quarterly and annual sales department budgets.
Maintained friendly and professional customer interactions.
Education
1999 Blue Hills Regional Canton, MA
High School Diploma Drafting
3.5 GPA
2002 Gibbs Boston Boston, MA
Graphic Design
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