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Administrative Assistant Customer Service

Location:
Sheridan, IN
Posted:
October 22, 2012

Contact this candidate

Resume:

Stacie Cooper

Email: abo1xv@r.postjobfree.com

Address:

City: Sheridan

State: IN

Zip: 46069

Country: USA

Phone: 317-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented professional with strong communication skills and the ability to learn concepts quickly. Hard-working, consistent, and highly motivated individual, looking to apply my education and experience to a new career.

Educational Background:

High School Dipolma from Noblesville School District, Noblesville IN 1/2001 to 6/1996 (General Studies)

Job History / Details:

Career Focus

Detail-oriented professional with strong communication skills and the ability to learn concepts quickly. Hard-working, consistent, and highly motivated individual, looking to apply my education and experience to a new career.

Core Qualifications

Detail oriented

Critical thinker

Professional demeanor

Excellent research skills

Planning/coordinating

Proficiency in creative problem solving,multi-task management and typing.

Education and Training

1996 Noblesville School District Noblesville, Indiana

GED

Accomplishments

Supervision

Supervised teams of multiple staff members.

Home Aid

Patient Care

Delivered compassionate care that exceeded hospital requirements.

Successfully provided quality care to patients in an in home care environment.

Safely lifted up to 80 pounds and pushed 300 pounds on wheels.

Assisted patients with bathing, dressing, daily hygiene care and grooming.

Provided patients with transportation to and from doctor appointments.

Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork.

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Work Experience

February 2007 to January 2011

Caretakers Inc. Carmel, Indiana

In home caregiver

I provided emotional and personal care to the clients i was tasked with. I was in charge of scheduling and providing transportation to appointments. I took care of all homemaking task such as cooking and cleaning while I was on-site. I also took care of medication management, bathing and feeding. as the in home caregiver I worked hand in hand with the clients doctors, nurses, therapists, and even dietitians, to make sure their orders were carried out on a daily basis.

May 2006 to February 2007

ESG Security Inc. Indianapolis, Indiana

Executive Manager

Successfully managed the activities of more than 300 security team members in multiple locations such as Bankers Life Fieldhouse, Klipsch Music Center,and Victory Field. Monitored the daily activities of part-time and full-time event security personnel. Provided a high level of service and leadership support to representatives and clients. Resolved patron questions, issues, and complaints. Developed rapport with the clients by handling difficult issues with professionalism.

August 2002 to November 2006

Eagle Trident Security Carmel, Indiana

Dispatcher

Maintained and monitored regular telephone and radio contact with security officers to discuss and dispatch the status of their location, what they are to be tasked with next, and provide researched information on issues that are becoming of them upon their routine patrols. Prepared accurate records and reports regarding the security officer's history and progress, services provided, and other required information.

Candidate Resume - Laura D. Valencia

Contact Information -

Email: abo1xv@r.postjobfree.com

Address:

City: Riverside

State: CA

Zip: 92509

Country: USA

Phone: 951-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines.

Educational Background:

High School Dipolma from Citrus College, Glendora CA 1/2001 to 9/2002 (Gen Ed)

High School Dipolma from The Tri-Community, Glendora CA 1/2001 to 10/2012

Job History / Details:

Career Focus

Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines.

Summary of Skills

Office Management

Calyx Point

Encompass

DataTrec

Merlin System

QuickBooks

Ms Word

Ms Excel

Ms PowerPoint

MsOutlook

Professional Experience

November 2008 to October 2012

Short Sale Resolution Network Brea, CA

Mortgage QC Auditor

Track investor requests Communicate and work with appropriate individuals to complete all audit and investor requirements.

Track and monitor timely completion of audit and investor requirements.

Review and analyze documents to ensure they meet audit and investor requirements.

Create and/or maintain highly organized electronic file folders for all audit and investor related documents, enter into Mers Database..

July 2007 to February 2008

Worldmark by Wyndham Riverside, CA

Vacation Consultant

Front Line sales

Generating sales throught initalizing transcations and utilizing proper closing techniques

Articulate benefits of owning timeshare that is tailored to each current and potential new order Assume sale and initiate closing.

November 2004 to December 2005

Finance America Irvine, CA

Note Analyst/QCCollateral Management/Shipper

Review Security Instruments,Assignments, Noted and Lines of Credit, Allonges, Title Insurance.

Post Closing of all mortgage loans for sale in the secondary market, process primary collateral for delivery to Investor.

collect origination file and review for completeness.

Review collateral package and work with funder to obtain any missing documents.

Print reports for collateral files and retain copies.

Assist with the follow-up audit and shipping of documents received post-closing.

December 2002 to December 2004

Bank Of America Brea, CA

Post Closing/ QC Auditor

Audit final closing docs and initial disclosures.

Minimum of 15-25 daily for completeness and accuracy of loan information.

Correct any errors made and follow up with any missing items.

Collect post-doc closing conditions; obtain underwriter sign off prior to funding, Review signed loan documents for any discrepancies (i.e., notary information, borrower's signatures, dates, right to cancel notices, lock expiration etc.).

Audit closed loan files for compliance and Underwriting accuracy.

August 2001 to September 2002

Penske Brea, CA

Accounting A/P Clerk

Process a heavy volume of invoices and expense reimbursement requests received from vendors and employees.

Ensure proper expense coding and appropriate authorization and supporting documentation is provided prior to entering into accounting system.

Prepare signed checks for distribution/ Heavy volume of Data Entry 1300ks

November 2000 to March 2001

Advanced Fire Protection La Habra, CA

Construction Administrative Assistant

Handle contracts, proposals & special projects contacting clients, contractors, Attorneys and Inspectors typing up Preliminary Notices and Contract Agreements.

Enter jobs on American Contractors Database setting up spreadsheets.

Data Entry/Word Processing 70 Wpm

January 1998 to January 2000

Z.C. Sterling Irvine, CA

Insurance Specialist - Mortgage- Policy Services

Act as a client Liaison for secondary market to process/resolve client requests/inquiry do necessary research and ensure resolution.

Provide high quality customer service to internal/external customer's branches and vendors.

Duties include processing Hazard Ins.

and Flood Insurance on Impound accounts for Servicing Dept.

February 1987 to February 1995

United Parcel Service Ontario, CA

H.R Senior Administrative Assistant

Provide Administrative support for Human Resources Department

New hire process, pre-screening resumes and applications, scheduling

Interviews, I-9's input HR changes into HRIS database.

Administer employees 401(k) Cobra Insurance Benefits.

Maintains personnel files for all employees.

Generates, complies and distribute HR Reports.

Education

2007 Citrus College,

Property Management, Real Estate Appraisal, Real Estate Office Administration

Licensed Skin Care Esthetician

2000 The Tri-Community,

Photography



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