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Customer Service High School

Location:
Richmond, VA
Posted:
October 22, 2012

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Resume:

Kathleen Cooper

Email: abo1xp@r.postjobfree.com

Address:

City: Henrico

State: VA

Zip: 23228

Country: USA

Phone: 804-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Administrative Professional Competent professional dedicated to take initiative, multi task, and quickly prioritize to accomplish tasks. Demonstrated ability to provide exceptional support and service to staff and customers. Summary Energetic and reliable office assistant skilled with working with diverse group of people. Excellent customer service and organizational skills. Ability to collaborate with other departments to resolve challenges. Confident working independently or as a team member.

Educational Background:

High School Dipolma from Beta Tech, Richmond VA 1/2001 to 8/1994 (Computer Specialist)

High School Dipolma from John Marshall High School, Richmond VA 1/2001 to 10/2012

Job History / Details:

Career Overview

Administrative Professional

Competent professional dedicated to take initiative, multi task, and quickly prioritize to accomplish tasks. Demonstrated ability to provide exceptional support and service to staff and customers.

Summary

Energetic and reliable office assistant skilled with working with diverse group of people. Excellent customer service and organizational skills. Ability to collaborate with other departments to resolve challenges. Confident working independently or as a team member.

Skill Highlights

Self-starter

Typing 45 WPM

Attention to detail

Filing

Customer Service

Client relations

Microsoft Word

Professional Experience

October 2004 to Current

Richmond City Sheriffs Office Richmond, Virginia

Deputy Sheriff

Answers inquiries from the public, other agencies, and internal departments, performs local, NCIC criminal checks, DMV checks, ICE checks,completes court paperwork for arraignments, contacts other law enforcement jurisdictions about outstanding warrants, conducts searches of inmates in custody and the facility,

Data entry, faxes, files, copies, conducts bond hearings, and transports inmates.

September 2002 to October 2004

The Hermitage at Cedarfield Richmond, Virginia

Unit Secretary

Maintained and audited patients charts daily, prepared charts for new admissions,scheduled labs and X-rays per physician and nursing staff requests, arranged follow up doctor's appointments and transportation for patients, assisted manager and other nursing staff as necessary, filed medical records, faxed, copied and answered phone calls from the general public, physicians and internal departments, answered patient call-bells and dispatched nursing staff and security in emergency situations.

September 2000 to September 2002

Atlantic Repossession Services, Inc. Oilville, Virginia

Office Assistant

Data entry, communicated with clients about assignments, completed collection and skip trace work for assignments, assisted in maintaining inventory of vehicles, assisted owner with collecting on past due invoices and released collateral to auctions, customers and lien holders.

October 1999 to July 2000

Sun Trust Operations Center Richmond, Virginia

Operations Specialist I

Batched checks for return to financial institutions, assisted with check separation and dispatches.

Education

1994 Beta Tech Richmond, Virginia

Certificate Computer Specialist

1990 John Marshall High School Richmond, Virginia

High School Diploma

Additional Information



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