Courvoisier W Dorsey

Email: abo1x3@r.postjobfree.com

Address:

City: Savannah

State: GA

Zip: 31405

Country: USA

Phone: 912-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Product Marketing Manager with over nine years experience. Proven ability to turn around under-performing programs to create highly profitable programs through marketing, training and partner relationships. I am proud to say I am a reliable worker with the ability to learn new concepts and skills quickly.

Educational Background:

High School Dipolma from Kaplan University, Savannah GA 1/2001 to 10/2012 (Human Services)

Job History / Details:

Executive Summary

Experienced Product Marketing Manager with over nine years experience. Proven ability to turn around under-performing programs to create highly profitable programs through marketing, training and partner relationships. I am proud to say I am a reliable worker with the ability to learn new concepts and skills quickly.

Core Qualifications

Client account management

Cross-functional team management

Consistently meet goals

Background in Sales

Staff training/development

Professional Experience

February 2010 to July 2012

Awol Savannah, Ga

Team Leader

Mentoring troubled youth so they can improve their situation. We promotes individual achievement while supporting the academic agenda within the public school system. Whatever a student's struggles -- a learning disability, disadvantaged circumstances, antisocial leanings. which accepts students ages 12-22.

April 2009 to January 2011

Care core National Bluffton, SC.

Data Intake Coordinator

Building cases for Nurses that are pending authorization for Radiological, Sleep Studies, Pain Management and Oncology procedures.

Answer at least 1,500 calls per day for so some many different health plans like: Aeta New York and New Jersey, Wellcare of FL.

GA.

and New York.

Acts as a technical resource by providing input and support to leadership for utilization of quality audits.

January 2008 to January 2010

Enhanced Recovery Corporation Jacksonville, Fl.

Debt Collector

Keeping track of accounts that are overdue, and attempting to collect payment on them, I collected third-party collections for HSBC Bank.

Use skip tracing as a technique to find debtors, when debtor is found I inform him or her of the overdue account and solicit payment.

If necessary, I review the terms of the sale, service, or credit contract with the customer.

I did attempt to learn the cause of the delay in payment.

Where feasible, I would offer the customer advice on how to pay off the debts, such as by taking out a bill consolidation loan.

My prime objective is always to ensure that the customer pays the debt in question, while making the debtor feel as if I have done them a service on helping them become debt free.

July 2007 to April 2008

Corporate Messenger Service Savannah, GA

Administrative Assistant

Conveyed in reassuring manner step by step instructions to resolve any issues they are experiencing.

Gathered all the information needed for the message.

Processed orders for several different customers such as; Plumbing companies, Catalog sales, as well as being an Admin Assistant's for law firms and Doctor's Offices.

Answered calls for over 300 customers using their answer phrase.

November 2005 to January 2006

Dan Vaden Chevrolete Savannah, GA

Business Development

Answered inbound sales calls, for 4 major car dealerships.

Assisted in the creation and development of the BDC.

Offered great incentives to increase customer retention as well as building a stronger customer base.

Placed outbound calls to customer for a brief survey, and collections for customers with past due accounts with Barnett.

Offered great incentive for customer retention.

April 2002 to October 2005

Coastal Transport Logistics Savannah, GA

Billing Clerk, Admin Assistant

My duties as an admin assistant included answering a multi-line telephone, filing and sorting through mail.

After having that position for 3 months, I was promoted to a scanner in the Billing Department.

Scanning Bill of Ladings and attaching them to Pro number using the Mcloud program was my general duties.

I scanned over 5,000 Bill of Ladings per week.

Six months later promoted to a Billing Clerk.

We worked as a team billing of 3,000 loads per week.

Alone I billed over 1,500 per week, always maintained weekly and monthly deadlines.

January 2000 to October 2003

Sitel Corporation Inbound American Express Savannah, GA

Team Manager

Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, training, professional development, and corrective action plans.

Perform quality checks, and review performance reports, identify areas to improve, and implement measures to improve performance levels and meet objectives.

Conduct group training sessions on financial products and services.

Develop sales techniques of each customer service representative to drive revenue growth.

Coordinate the interviewing, hiring and training of over 500 customer service representatives.

Monitor interaction between staff and callers to ensure quality assurance standards.

Review call center statistics to measure staff performance and the need for improvement.

Education

2014 Kaplan University Savannah, Ga

Bachelor of Arts Human Services

MBA anticipated 2014.

Candidate Resume - Wendy L McGrath

Contact Information -

Email: abo1x3@r.postjobfree.com

Address:

City: Groveland

State: MA

Zip: 01834

Country: USA

Phone: 978-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personal Statement

I am a self motivated, resourceful, creative, detail conscience professional

Educational Background:

High School Dipolma from Syracuse University, Syracuse NY 1/2001 to 5/1981 (Illustration)

High School Dipolma from, Syracuse NY 1/2001 to 10/2012

High School Dipolma from, Syracuse NY 1/2001 to 10/2012

Job History / Details:

Summary

Personal Statement

I am a self motivated, resourceful, creative, detail conscience professional

Skills

Strong communication skills

High Energy Level

Organized

Flexible

Attention to detail

Creative

Advanced interpersonal skills

Event Planner

Accomplishments

Founder and Chairperson of Pentucket District Parent Council 2004-2006

Steering Committee member for Bagnall School Principal search Feb 2006

Focus Group Moderator for PRSD Director of Special Education search Feb 2006

Treasurer for Friends of Langley Adams Library, Groveland 2009-2011

Experience

December 2008 to Current

Nichols Village Groveland, MA

Activities Director

Develop well-balanced schedules and life enriching experiences for independent seniors, including social, cultural and educational.

Design and edit monthly newsletter.

Coordinate and implement innovative programs and activities.

Manage activities budget and supervise activities staff.

Work collaboratively with Marketing Director and management staff to ensure excellent customer care.

Sep-2002 to Jun-2009

Pentucket Regional School District West Newbury, MA

Aid and Lead Volunteer

Organize and coordinate hundreds of volunteer's for various school projects.

Purchase inventory and maintain daily operations of the middle school store.

Manage funds and collaborate with administrators for program funding.

Explore, create and implement fund raising events.

September 1997 to September 2001

Sports Image Plymouth, MA

Sales Associate

Created new client base for sports photography company through marketing and sales calls.

Maintained data base and client information.

February 1989 to March 1996

Chomerics Inc Woburn, MA

Corporate Travel Manager

Developed, managed and administered travel policy for several plant locations.

Produced cost savings on company travel expenses.

Negotiated contracts with air, car and hotel companies.

Investigated site locations and implemented sales meetings.

September 1983 to February 1989

Continental Airlines, Logan Airport East Boston, MA

Quality Assurance Analyst

Optimized the sales performance of reservation personnel through observation and training.

Ensured corporate objectives and marketing programs were implemented through the development of specially created projects.

Education and Training

May-1981 Syracuse University Syracuse, NY

Bachelor of Fine Arts Illustration

Dean's List, College of Visual and Performing Arts 1978/78

Most Outstanding Sophomore Illustrator 1979

Attended Visual Communications Program in NYC summer 1980

Architectural Design course of study RISD summer 1976,,

Professional Affiliations

Kappa Kappa Gamma Sorority, Chapter President 1979/1980

Girl Scouts of America, Leader 2000-2009

Bagnall Education Foundation 2001-2006

Bagnall and Pentucket Middle School PTO 2001-2009

Pentucket Middle School Advisory Council 2007-2009

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