Amy Gemmell
Email: *********@********.***
Address: ** **** **** *****
City: Buzzards Bay
State: MA
Zip: 02532
Country: USA
Phone: 508-***-****
Skill Level: Management
Salary Range: 70
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
AMY S. GEMMELL
22 Pine Tree Drive - Buzzards Bay, MA 02532
*********@********.*** - 508-***-**** (cell)
HUMAN RESOURCE DIRECTOR
Strategic Planning & Implementation / Administration Leadership/ Organizational Restructuring / Human Resources / Process Improvement
Resilient leader with a history of driving strategic human resource objectives to align with company goals for nonprofit and for profit organizations. Skilled and dedicated professional with experience managing, implementing and supporting operational human resource functions. Excellent in identifying process improvements for infrastructure to boost performance, reduce administrative costs and enhance effectiveness. Intuitive individual with strong communication and interpersonal skills. Able to build consensus and garner support for change initiatives. Areas of expertise:
PROFESSIONAL EXPERIENCE
BETTER COMMUNITY LIVING, INC., Dartmouth, MA
Organizational Development Director (08/2012 to present)
Strategic human resource liaison and advisor between management and the Executive Director to facilitate organizational development and change initiatives across the company. Collaborate with senior management to develop, plan, implement and maintain process improvements and compliance guidelines for state regulations. Responsible for development and integration of new client software program and associated with multiple projects to achieve strategic business goals, quality services, operational objectives to maintain of provider licensing and certification.
Selected Contributions:
Implementation and training of web based Residex client database software to enhance standardization, proficiency and quality improvements regarding health record data management.
Identified current processes to implement a standardize procedure to enhance company's quality assurance fore each department for state regulations.
BETTER COMMUNITY LIVING, INC., Dartmouth, MA
Human Resource Manager (09/2011 to 08/2012)
Responsible for providing human resource guidance and support to all levels of management to ensure the effective management and resolution of employee relations, benefits, staffing and recruitment, mandatory trainings, policies and procedures, and interpretation of the Collective Bargaining Agreement for union and non-union employees.
Selected Contributions:
Initiated and coordinated a successful implementation of health benefits, with an overall cost savings and introduction of the health bridge benefit program.
Established positive communications and trust for employee relations through intensive worker participation committee to work in partnership to provide quality services.
Implemented new training requirements process to achieve a 100% rate of employees valid certifications required by state regulations for provider certification of licensing.
ADECCO STAFFING/BETTER COMMUNITY LIVING, INC., Dartmouth, MA
Human Resource Administrator (09/2009 - 9/2011)
Interfaced with all departments of company and provided day to day operations of the Human Resource office and administered Human Resource functions including maintenance of HR records in Access database, personnel files, medical files, and employment screenings, created reports to track maintain trainings. Verified company's compliance with government requirements by preparing EEO-1 reports including healthcare requirements.
Selected Contributions:
Completed Human Resource audit to accurately reflect all benefit administrative accounts, employee database, and employee files, training expirations and requirements, driving record status, CORI status, new hire applicant pool database, and termination process.
Achieved vast improvement with 98% completed and certified employee mandatory trainings, for in-service and outside trainings for all employees.
Redesign of process and procedure efficiencies for new hire process, progressive discipline, and training requirements.
CANTATA TECHNOLOGY (formerly Excel Switching Corporation)
Benefits Manager (06/2003 to 10/2006)
Responsible for administration of employee benefits in all company operations. Provided guidance and assistance to all departments on various employee benefit plans. Researched industry to determine company's competitive position for recruitment and retention. Developed, recommended and installed approved, new employee benefits and handbook policies through company merger. Administered seamless transition of quality health and wellness benefits with maximum coverage with the least possible cost to company and employee.
Selected Contributions:
Member of the merger integration team and played key role that implemented the highest quality comprehensive benefit package through company mergers, acquisitions and divestitures, which increased employee base from 130 to 300 employees.
Effectively negotiated health and welfare carriers annual benefit renewal premium; 6% increase for 2004 and 8% increase for 2005 medical plans both below national averages; 0% increase for both years on dental premiums.
Successfully executed $30M payroll, tax components and travel expense reports in multiple states for 130 employees.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Curry College, Milton, MA 05/2012
SHRM Learning System Certificate
Worcester Polytechnic Institute 02/2003
Project Management Certificate
Colorado State University, Fort Collins CO 05/1996
Bachelor of Science Degree in Liberal Arts
Priority Management 05/2012
Priority Management Working Smart With Microsoft Outlook 06/2012
The Essentials of Human Resources and the Law ~ Fred Pryor Seminars 02/2012
Internal Auditor Training to the ISO 9001:2000 International Standard 08/2005
Fundamentals of Human Resources Management Seminar ~ AMA 02/2003
ADP Payroll ~ Automatic Data Processing, Inc. 04/2003
Human Resource eXpert ~ Automatic Data Processing, Inc. 06/2003
Managing Your 401(K) Plan in Today's Complex Environment ~ AMA 06/2003
Immigration Law for The Business Professional ~ AMA 07/2003
"Comparison of Section 105 to 125" Seminar ~ Lorman Education Services 11/2003
"HIPAA For Employees" Seminar ~ Lorman Education Services 12/2003
PROFICIENCIES
Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, Visio, ADP HRIS, Crystal Reporting, Agile and Wintergrate Data Works ERP System, Paychex HRIS
~ Human Resource Administration ~ Operations Analysis & Process Oriented
~ Benefits Administration & Implementation ~ Data Analysis & Reporting
~ Team Building & Leadership ~ Cost Benefit Analysis
~ HRIS Implementation & Management ~ Organizational Design