Customer Service Supervisor
Resume:
Driver/Wearhouse (Portland, Or.)
*****.********@*****.***
PHILLIP G. JONES
***** ** ***** ***** **. Happy Valley, Or. 97086 Home: 503-***-**** Cell: 253-***-**** E- mail: *****.********@*****.***
To whom it may concern:
I am writing to inquire about the possibility of becoming a member of your organization and I believe that my experiences and skills will allow me to contribute in a positive way. I am seeking a challenging and responsible position that will allow me to grow both productively and creatively.
My background includes twenty years of management experiences. I am well organized, able to meet deadlines, deal excellently in public relation and have great communication skills. I can handle a variety of responsibilities. I work well with all levels of management or personnel. My enthusiasm for training is also an asset that will bring to your organization.
I look forward to hearing from you soon and hope that my candidacy receives positive consideration. Please feel free to contact me for additional information that you may require or need. I can be reach at the address, phone number, or e-mail listed above.
Thank you,
Phillip G. Jones
PHILLIP G. JONES
15537 SE Green Hills Ct. Happy Valley, Or. 97086
Home : 503-***-**** Cell: 253-***-****
E-mail: *****.********@*****.***
Objective:
To be an asset, bring new ideas, knowledge and the abilities to help meet department and organization goals to your company in a long-term position.
Qualifications:
Drive 24' to 53' Vans and Straight Box Trucks Warehouse/forklift operator Combination and Tanker Endorsement Material Handler TWIC Card Strong team player Doubles and Triples Endorsement Self motivated person
Employment:
April 2012 --
Organically Grown Company - Clackamas, Oregon Supervisor: Driver - deliver products following an assigned route schedule. Delivering customers orders in good condition while representing the company in a positive and professional manner at all times. Verifies product to invoice, completes required documentation and obtains customer signature to ensure accurate delivery, pallet exchange, and collect payments. Conduct damage and quality checks, truck inspections and driving/trip documentation, check product and paperwork for pickup and deliveries. Pick up/delivery of vehicles for repairs and services as needed. Hostler, assist transportation in moving truck/trailers in the yard.
Warehouse -- forklift certified (sit down, stand-up reach, rider pallet jack, electric pallet jack.). Load and unload trucks, build customer order accurately from pick tickets, will calls, communicate shortage and make substitutions where appropriate. Build pallets to insure stability and to prevent product damage. Separate wet products from dry products, shrink wraps and label all completed pallets. Assists with receiving (date code, restacking, rotating) of product when needed. Complete necessary documentation and notation on orders. Clean warehouse coolers, docks and outside areas as directed.
December 2011 -- April 2012 Moved/Unemployed
Jeanene Dorsey 503-***-****
June 2011 -- December 2011
Swift Transportation 2841 Charles City Rd. Richmond, VA 23231 Supervisor: William M. 804-***-**** Company Driver -- customer service, over the road driving in all 48 states, transport freight from origin to destination safely, in a timely manner, inspect all assigned equipment for: defects, ensuring safe operable conditions, before, during, and after trips, hook and unhook tractor to and from various types of trailers, secure various types of loads and freight as appropriate to ensure safe, damage-free transit, load and unload freight, if necessary with or without the assistance of dock workers
June 2010 -- June 2011 School and unemployment
August 2007 -- May 1010
D.S. Waters 21608 85th Ave S Kent, WA 23231 Supervisor : James K. 253-***-**** Representative Route Sale -- customer services, deliveries, up-sales, new & old customers, services calls, setting up new customer, put stops in sequence, turn by turns directions, verify load sheet, inventory control, handling money, picking up equipment, pre-trip / maintenance care, and balancing end of day Warehouse Loader -- will call, customer service, forklift driver, delegating responsibilities, load & unload route trucks, verify load sheets, inventory control, input loads in & out of oracle, company computer and maintain a clean warehouse & loading area Relief Driver -- drove 24' to 53', tankers, and doubles, hook-ups & drops off freight, day and night driving
October 2006 -- August 2007
Skipper's Seafood 10725 Silverdale Way NW Silverdale, WA 98383 Supervisor : Leada D. 360-***-**** General Manager -- customer service / guest service, delegating responsibilities, employee recruitment, team building, safety meetings, bookkeeping, scheduling, balancing the safe / deposits, inventory control, food cost control, labor control, marketing, payroll, conflict resolution, equipment & repairs, follow-up with employees, and maintaining operational standards.
Education:
Graduation 1986 - Escambia High School General studies Graduation 1987 - Quartermaster School Supply specialist Graduation 7/2010 - Seattle Trucking Driving School U.S. Army 9/86 -- 9/90 Honorable Discharge
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