Customer Service Sales
Resume:
Marie Joseph
Email: ********@********-*****.***
Address:
City: Orlando
State: FL
Zip: 32822
Country: USA
Phone: 407-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Personable and responsible customer service representative with 8 years in retail and customer service. Solid team player with upbeat, positive attitude.
Educational Background:
High School Dipolma from Atlantic Technical Center, Coconut Creek FL 1/2001 to 5/2007 (Medical Coder/Biller)
Job History / Details:
Career Overview
Personable and responsible customer service representative with 8 years in retail and customer service. Solid team player with upbeat, positive attitude.
Core Strengths
Large cash/check deposits
Proficient in cash management
Customer service expert
POS systems expert
Opening/closing procedures
Coordination
Adaptability
Creative problem solver
Excellent communication skills
Energetic work attitude
Active listening skills
Quick learner
Microsoft Word
Accomplishments
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Earned Employee of the Month award in August, 2012.
Promoted to Team Leader after 12 months of employment.
Trained employees of proper procedures in the back office.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Work Experience
May 2004 to Current
Publix Orlando, Florida
Customer Service Staff
Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
Computed accurate sales prices for purchase transactions.
Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
Assisted customers in person and via telephone.
Cross-trained and provided back-up for other customer service representatives when needed.
Maintained a cashiering staff of ten associates.
May 2007 to July 2007
Team Health Fort Lauderdale, Florida
Intern
Assigned patients to a Diagnosis-Related Group
Assigned a code to each diagnosis and procedure.
Consulted classification manuals and rely on knowledge of disease processes.
Used computer software.
Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
June 2003 to January 2004
Broward College Fort Lauderdale, Florida
Work Study
Answered multiple phone lines.
Assisted student academic needs.
Sent/received faxes and sorted mail.
Maintained customer service
Educational Background
2007 Atlantic Technical Center Coconut Creek, Florida
Applied Technology Medical Coder/Biller
Candidate Resume - Tayler Ogle
Contact Information -
Email: ********@******.***
Address:
City: Kailua
State: HI
Zip: 96734
Country: USA
Phone: 706-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
7 years of experience in customer service. 7 years of experience in handling money. Rewarded for a great attitude when working under pressure in doing my job and helping my trainee. Currently working towards my associates in business management. Received recognition for leadership skills.
Educational Background:
High School Dipolma from Dalton State, Dalton GA 1/2001 to 10/2012 (Business Management)
Job History / Details:
Career Overview
7 years of experience in customer service.
7 years of experience in handling money.
Rewarded for a great attitude when working under pressure in doing my job and helping my trainee.
Currently working towards my associates in business management.
Received recognition for leadership skills.
Core Strengths
Budgeting
Social Media
Team Work
Team Leadership
Fast Learner
Money Handling
Cashier Experience
Client Relations
Sales
Training
Shipping and Receiving
Floor set design and visual displays
Credit card processing
Listening Skills
Phone Skills
Trusted Key Holder
Problem Solver
Accomplishments
Extensive amount of experience in handling different types of customers from all over the world within different businesses.
Always met my sales goals.
Awarded a key holder position.
Responsible for budgeting money
Currently in school to earn my associates in Business Management.
Work Experience
September 2006 to October 2012
Parallel Moons Photography Kailua, HI
Photographer
A freelance photography job on the side.
Photographing couples, babies, wedding, landscape, individuals.
Working with different types of people and different personalities giving them their photos and seeing their pleased faces is the best gratification a photographer could receive.
Handling money, budgeting the books.
November 2008 to August 2009
Sales Representative Dalton, GA
The Jewelry Exchange
Worked in customer service
Worked in commercial advertising
Responsible for cleaning all jewelry and floor displays.
Budgeting money
Worked the cashier
Responsible for training new people.
Ordering new products.
Determining the price of gold and it's worth.
Worked with pawns.
Opened and closed the store.
Handled credit accounts.
November 2007 to December 2008
Claire's Boutique Dalton, GA
Third Key
Greeted Customers while entering the store to ascertain what each customer wanted or needed.
Worked the cashier
Trained different employees on how to use the cashier and handle the money.
Responsible for opening and closing the store.
Responsible for meeting sales goals for the day and possibly exceeding them.
Advertising new products at different locations.
Piercing ears
Opening and Closing the Store
Counting the money down.
Dropping all deposits off at the bank.
April 2008 to March 2009
Farmer's Home Furniture Dalton, GA
Sales Representative
Responsible for marketing/advertising products.
Responsible for meeting a certain sales goal for the day.
Worked in customer service in shipping department.
Arranged floor displays and was responsible for making the store look its best.
Worked the cash register
Worked in Layaway
Educational Background
2014 Dalton State Dalton, GA
Associate of Arts Business Management
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