Sales Customer Service
Resume:
Tara Kiernan
Email: *********@********.***
Address: ** ******* **
City: Buffalo
State: NY
Zip: 14226
Country: USA
Phone: 716-***-****
Skill Level: Management
Salary Range: 40
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Tara N. Kiernan
10 Keswick Rd.
Amherst, NY 14226
*********@********.***
CAREER OBJECTIVE Creative, analytical, detail oriented self-starter with over seven years experience as a small business owner; seeking to utilize my talents and experience to support the right company.
PROFILE More than 20 years as a Full Charge Bookkeeper
Self-motivated, accurate, mature and caring individual
More than 25 years work experience including management, accounting and sales
Disciplined team player; works well independently; accustomed to deadlines
Developed customer bases through extensive cold calling and consultative sales
COMPUTER SKILLS Proficient with Quick Books Enterprise 12, Peachtree Complete Accounting versions 6.1 a 2007, Microsoft Office Suite and miscellaneous data entry and data back-up software
PROFESSIONAL Advanced Educational Products, Inc., Buffalo, NY
EXPERIENCE Accounting Manager, 2007-Present
a Cash Flow Analysis, Cost Cutting
a Responsible for GL, Accounts Receivable and Payable, Payroll
a Develop procedures for new business lines
a Supervise department of five
a Support Sales Department
American Equity Services Inc., Cheektowaga, NY
Business Manager, 2000-2007
a Maintained full set of books, all accounting functions
a Created and implemented cost cutting procedures through analysis
a Created and maintained employee benefits including 401(k), health, dental, life and disability insurances
a Created and maintained internal policies and procedures in compliance with NYS Banking Department Regulations
a Purchased and maintained computer stations, server, software
a Created vendor relationships; negotiated pricing and services
a Resolved human resource issues; created employee handbook and implemented company policies and procedures
1996-1999
a Assisted with business plan and company start-up of American Equity Services, Inc.
a Cub Scout Pack Leader, active PTA member, school volunteer
Henning Credit Reporting Services, Inc., Cheektowaga, NY
Customer Service Representative, 1993-1995
a Created Full Factual Data credit reports for the mortgage industry
Credit Bureau Services of Upstate NY, Inc., a Division of CBC Companies, Inc. and formerly Facsdata Credit Bureau Services of Upstate NY, Inc. (sold 1991), Cheektowaga, NY, 1989-1993
Office Supervisor, 1991-1993
a Created full operational credit bureau office from sales office
a Hired, trained and managed staff of ten
a Set up and maintained computer systems linked to home office in Columbus, Ohio as well as Trans Unionas data base in Chicago, Illinois
a Collected and coordinated creditor and public records information for data entry
a Trained staff on data entry of consumer information into Trans Unionas Unix system
a Performed payroll, accounts payable, and accounts receivable duties for branch
a Created and managed consumer dispute department in compliance with the Fair Credit Reporting Act
a Cross-sold existing customers other Trans Union products
Sales Representative, 1989-1991
a Developed customer base through cold calling with extensive follow up
REFERENCES Available upon request
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