Hostess
Resume:
Laquesha's InformationLocation: Stony Creek, VATitle: HostessExperience: 1 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2011-09-03 Helpful Links
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LaQuesha C Givens
US
Alt
**********@*****.***
Objective
Assist clientele as they enter office and via phone
Perform filing, data management, drafting and editing short office memos
Assist with all other office administrative duties
Computer Skills
Proficient with Microsoft Word, Excel, and PowerPoint, and Internet
Customer Service Representative Skills
Provided support to the sales team, ensuring all sales and service objectives were met.
Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
Worked with new customers in the development of new accounts and the implementation of new systems.
Assisted in the development of new policies and procedures.
Assisted in the training of new customer service representatives and associates.
Performed market research surveys on customer needs and requirements.
Prepared weekly sales reports for the sales team and sales management.
Generated repeat business through successful client follow-up
SKILLS / KNOWLEDGE
1 Conversational Spanish
2 Organizing Skills
3 Capital markets
4 Word Processing (Word) 5 Accounting / Mathematics
6 Team Building
7 Windows XP
8 Spreadsheets (Excel)
Employment History
Hostess
04/2009 - 06/2011 Denny's
10430 Blue Star Highway, VA
Cashier, Greeting and seating the customers.
Customer service represenative Vangent 701 liberty way,chester va
Education and Trainings
Completion Date Issuing Institution Qualification Course of Study
9-2007/6-10-2011 Sussex Central High School High School Diploma General High School Curriculum
9-2010/6/10/2011 Rowanty Technical Center Vocational School Certificate Nurse Aide
7/2011- Currently Attending Startford Career Institute College Medical office Assistant
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date
Nurse Aide Virginia Board of Nursing 06/2011
First Aid American Heart Association 06/2011
CPR American Heart Association 06/2011
Jobs for Virginia Graduates Rowanty Technical Center 06/2011
Career Readiness Work keys 01/2011
Honors & Activities
Sussex Central High School
Junior Reserve officers' Training Corps JROTC 2007-2009, 4-H 2007-2008, Family Career and Community Leaders of America
Rowanty Technical Center:
Health Occupation Students of America Chapter 51 National State and Local Member 2010-2011
Detailed References
Tamela Carrington, Hostess
Denny's
Business reference known for 2 year(s).
Jamekia Banks
829 East Wythe Street
Personal reference known for 6 year(s).
Petersburg, VA 23805
Personal reference known for 10 year(s).
Ciara Gwaltney
12055 Beaverdam Road
Waverly, VA 23890
Contact this candidate