Mark J Wicker

The Most Underrated Nerd This Side of the Mississippi

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MARK J. WICKER

e-Mail: abo0zj@r.postjobfree.com

Cell: 951-***-****

Home: 951-***-****

CERTIFICATIONS (Current and Past)

Cisco CCIE Written Passed (R&S and Security)

Cisco CCNP/CCNA

CheckPoint CCSA

IBM Certified Specialist eServer P5, Pseries, AIX v 5.3

CNE, Novell NetWare 5r

Microsoft MCPWORK EXPERIENCE (Total IT Experience:

9/1994 -> Present, 16 + Years)

Ventura Foods, LLC

40 Pointe Drive, Brea, CA

Employed:

12/2010 to Present

Title: Supervisor, Information Technology Services

Responsible for leading and implementing all IP network build-outs and operational

support/troubleshooting of tier 3 and 4 network issues in a mixed Cisco and HP

environment. Responsible for all SAN functions, IBM XiV and Brocade fiber channel

switches. Responsible for all network and server monitoring tools. Responsible for backup

server infrastructure (TSM servers and IBM tape libraries). 1 direct report.

Projects:

AT&T AVPN (MPLS)/AVTS WAN implementation at all remote sites and data centers. Developed

router configurations, test plans, test scripts and implementation plan. Executed

implementation and successfully cutover the entire company WAN from Sprint to AT&T with

AVTS (DMVPN) backup.

SAN stabilization/standardization of all Brocade fiber channel switches. Analyzed,

developed and implemented new standard configurations on both production fabrics. Also

converted all XiV storage pools to thin provisioning and cleaned up badly allocated space.

Day to day SAN operations such as zoning, creating new storage pools and volumes as well

as mapping volumes to hosts.

WAN optimization POC utilizing Riverbed Steelhead, Cisco WAAS and Silverpeak appliances.

Configured and installed devices into pilot sites and production data center. Implemented

and developed/executed test plan on network before and after devices were activated.

Disaster Recovery site relocation and buildout. Relocated DR data center to AT&T co-lo.

Built new DR network from the ground up with Internet and MPLS WAN connectivity. Built new

DR test lab with out of band reachability and B2B VPN tunnel to co-lo using ASA firewall,

simulating a remote site for testing purposes.

Performed supervisor role to direct report, Performance reviews, guidance, delegation of

tasks, etc.

Mercury Insurance Group

555 W Imperial Hwy, Brea, CA

Employed: 11/2007 to 12/2010

Title: Senior Network Engineer

Responsible for leading and implementing all IP network build-outs and operational

support/troubleshooting of tier 3 and 4 network issues in a mixed Cisco, Nortel, F5 Load

Balancer and Nokia CheckPoint environment.

Projects:

Brea Data Center network infrastructure replacement utilizing new Cisco Nexus network

infrastructure. Installed Nexus 7010 core switches and Nexus 5020 and 2248 server access

switches. Configured 7010 s with multiple distribution VDC s running EIGRP for route

propagation between them. Installed dual router/dual MPLS.

Folsom Data Center build utilizing new Cisco Nexus network infrastructure. Installed

Nexus 7010 core switches and Nexus 5010 and 2148 server access switches. Configured 7010 s

with multiple distribution VDC s running EIGRP for route propagation between them.

Installed dual router/dual MPLS provider WAN running eBGP.

Installed new Aruba wireless network infrastructure utilizing Aruba 3400 and 3200

controllers with 46 AP s.

Call Center VoIP implementation utilizing new Avaya VoIP enabled PBX equipment running on

a Cisco IP network. Implemented Cisco 6509/3750 switch infrastructure to support VoIP.

Developed and Implemented QoS policies for Voice over IP on MPLS and replaced legacy

Nortel switches with Cisco PoE enabled switches. Implemented layer 2 QoS on Cisco 3750G

stackable switches.

OC-48 SONET installation Cutover all DS-3 and OC-3 WAN circuits from old OC-12 SONET

ring to new OC-48 SONET ring.

Installed dual DS-3 SAN replication WAN with Riverbed Interceptors and 6050 Steelhead

appliances to optimize the traffic.

New Mercury site build outs and existing site Nortel to Cisco conversions.

Farmers Insurance Group / Zurich North America

4750 Wilshire Blvd., Los Angeles, CA

Employed: 3/2001 to 11/20072/200511/2007

Title: Senior UNIX Admin

3/20012/2005

Title: Senior Network Engineer

Title:

Senior UNIX Admin

Responsible for building, installing operating systems and business as usual

troubleshooting and support/administration of Sun and IBM UNIX systems. Hardware support

included Sun E220, E420, E450 and Sunfire V240, V440 and V480 systems as well as IBM H70,

B80, M80, S80 and eServer P650, P690 and P590/595 systems with virtualization. All systems

connected to EMC SAN with Symmetrix and CLARiiON storage.

Software support included Sun Solaris v 7, 8 and 9 with Solaris Volume Manager

(DiskSuite) as well as IBM AIX v 5.1, 5.2 and 5.3 with dynamic LPAR. Authored Korn shell

scripts to streamline administration processes utilizing dsh. Additional products

supported on servers: Tivoli Storage Manager (TSM) client, Tivoli (Candle) monitoring

agents and EMC drivers/Powerpath.

Projects:

Jumpstart Implementation Implemented Jumpstart server and created standard FLAR images

for Sun infrastructure builds.

Service Center built LPAR s/hardware and installed AIX v 5.2 and 5.3 on 25 LPAR s with

Veritas Cluster and 10+ Sun V440 systems with Solaris 8 and 9 using Jumpstart.

Multi-Line Customer Data Mart (MLCDM) built LPAR s on HMC and installed AIX 5.3 on 15

AIX LPAR s using NIM. Used vmo to tune for better performance on distributed UDB database

servers.

eAgent expansion (100% adoption) built hardware and installed Solaris 8 on 10+ Sun V440

systems.

NIM server implementation rebuilt NIM server and wrote scripts to centralize admin

tasks and automated process of taking regular mksysb s from all servers/LPAR s.

EMC migration project migrated data on 25 AIX servers from older frame to new frame

using migratepv

DST patch implementation wrote and executed scripts to push out maintenance level

updates and java patches for DST change simultaneously on all AIX servers/LPAR s.

Title:

Senior Network Engineer (Farmers Insurance Group / Zurich North America)

Responsible for highest level of network support across all technical areas of the 8000+

node Cisco network. Responsibilities included project implementation, organizing

resources, and troubleshooting post-implementation problems. Project implementations

included provisioning/configuring new Cisco hardware and modifying configurations on

existing hardware, documentation via Visio network diagrams and attending design meetings.

Support included business as usual operations with IP/ EIGRP core network and level 3

troubleshooting/support of NOC staff.

Projects:

Agent SNA to IP network conversion Converted agents from multi-drop SDLC WAN links to

IP over frame relay/ ATM utilizing Cisco 1720 routers running IP/ DLSw across 7500+

locations.

Zurich Kemper Life Redundant Extranet Implemented fully redundant extranet connectivity

to Zurich Kemper Life utilizing BGP with EIGRP and DLSw through PIX firewalls.

Foremost Internet Redundancy/ Upgrade Implemented dual DS-3 Internet connectivity

utilizing eBGP with two different carriers for Foremost DMZ and STAR application.

eAgent network Built and configured DMZ infrastructure for support of new eAgent

application. Infrastructure included F5 Load Balancers with SSL termination, Cisco PIX 525

and 535 firewalls, Cisco 6509 switches and Checkpoint Firewalls. Configured advanced URI

based load balancing and SSL termination pools on F5 hardware. Managed PIX and CheckPoint

firewall ACL s and NAT tables.

MPLS network Designed and configured IP addressing scheme and eBGP routing strategy for

ATT MPLS network connectivity. Wrote core and remote router configurations and

implementation scripts. Instructed and mentored staff on conversion activities.

Compushare, Inc.

3 Hutton Centre Dr., Suite 700, South Coast Metro, CA

Employed: 4/1999 to 3/2001

Title: Senior Network Engineer

Responsibilities included on-site LAN/WAN consulting/support for our customers. Supported

most IT equipment across all levels (Desktops, Servers, Switches, routers and firewalls).

Projects:

Fireside Thrift Cisco Switch conversion Designed and implemented new, redundant Cisco

campus network utilizing Cisco 4006-L3 and 3548 switches. Migrated from old Bay Networks

infrastructure to new Cisco infrastructure. Implemented CiscoWorks Campus Manager to

manage all new switches.

Mechanics Bank Internet Infrastructure upgrade Implemented CheckPoint firewall and ISS

IDS to secure T1 Internet connection. Implemented VPN remote client connectivity via

CheckPoint firewall.

Commercial Bank of San Francisco infrastructure upgrade-

Lead project engineer

responsible for managing conversion from Novell Netware 3 to Microsoft NT 4 Servers as

well as 200+ desktop hardware / OS upgrades. Also implemented Cisco WAN with ISDN backup

infrastructure.

Eldorado Bank Netware 5 and IPX to IP conversion Lead project engineer responsible for

creating project plan / procuring hardware and implementation of server infrastructure

conversion from Netware 3 / 4 on IPX to Netware 5 over IP. Project involved travel to 25

remote sites to perform individual conversions and Novell desktop client upgrades. Cisco

router infrastructure was also upgraded and ISDN WAN backup strategy was implemented.

Eldorado Bank cc:Mail to GroupWise 5 conversion Lead project engineer responsible for

managing and implementing installation of new GroupWise 5 server POA and MTA

infrastructure/client software and Also implemented GroupWise Internet connectivity using

GWIA and GW-WebAccess server.

Creative Computer Consultants Firm

12722 Riverside Drive, Suite 101, Valley Village, CA

Employed: 8/1997 to 4/1999

Title:

Network Engineer

Responsibilities included business as usual on-site LAN/WAN consulting/support for our

customers. Supported most IT equipment across all levels (Desktops, Servers, Switches,

routers and firewalls). Equipment supported included Cisco and ACC routers, Novell Netware

servers and PC desktops with Windows 95/98.

Customers:

Autry Museum of Western Heritage

Industrial Bank

The Buckley School

Sports ChaletHilton Hotels

MW PC Services

13617 Via Del Palma, Whittier, CA

Self-employed: 9/1994 to 8/1997

Self-employed. Responsibilities included desktop PC builds and small Microsoft server

implementations. Installed LAN s for small business clients. Setup LAN Internet access via

ISDN and T1 connections.

Customers:

Gabriel Container Company

Satir Gonzalez Photography

GENERAL SKILLS

Advanced Enterprise IP routing and switching

OSPF, EIGRP, RIP and BGP

Carrier level WAN technologies (SONET, MPLS, VRF)

Legacy WAN Technologies (ATM, Frame-Relay, ISDN)

Cisco Nexus 7000, 5000, 2000 series switches (NxOS)

Cisco 2800, 3800, 7500 and 7200 Series Routers w/ IOS 12.0-12.4

IBM AIX 5.1, 5.2, 5.3 / eServer Pseries hardware

Sun Solaris v7,8,9,10 / Sun V240, V440, V880 and Legacy 450 hardware

Linux and BSD Unix

Cisco 4000, 6500 Series LAN Switches with CAT OS and CAT IOS

Cisco IGX WAN Switches, DS-3, OC-3

Cisco PIX/ASA Firewalls and VPN s

CheckPoint Firewalls

F5 BigIP Load Balancers

Riverbed Steelhead and Interceptor WAN optimization

802.11 b/g/n Wireless technologies (Aruba Wireless 3400, 3200 controllers and AP s)

IBM Host and Midrange System Internetworking (DLSw)

Administration of Veritas Cluster service

Internet Technologies

Novell Netware 3.x, 4.x, 5.x

Microsoft Windows 2000, 2003 Pro and Server

Microsoft Windows NT Server and Workstation 4.0

Microsoft Desktop OS (Win 95/98/XP/Vista, Windows 7)

PC hardwareREFERENCES AVAILABLE UPON REQUEST

Contact Me

Via Email: abo0zj@r.postjobfree.com

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