Cassandra Pogirski

Email: abo0yl@r.postjobfree.com

Address:

City: Pottsville

State: PA

Zip: 17901

Country: USA

Phone: 570-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a highly motivated individual with a lot to offer any company. I'm hardworking,organized,personable,committed,positive,reliable and dedicated to any job i preform. I have a lot of great skills that have helped me in my future. I am very talented with computers. I work well with others in a team setting. I am 100percentage focused on the job i am doing and finish my work day to the best of my ability.

Educational Background:

High School Dipolma from Minersville Area Jr/Sr High, Minersville PA 1/2001 to 9/2008 (Spanish,art, wood shop)

Job History / Details:

Summary

I am a highly motivated individual with a lot to offer any company. I'm hardworking,organized,personable,committed,positive,reliable and dedicated to any job i preform. I have a lot of great skills that have helped me in my future. I am very talented with computers. I work well with others in a team setting. I am 100 percentage focused on the job i am doing and finish my work day to the best of my ability.

Skills

Customer service experience

Computer literate

Solid communication skills

Strong work ethic

Strong organizational skills

Team player

Flexible work schedule

Establishing goals and setting priorities

Good verbal/written communication skills

Production line/assembly line forklift experience

Cash handling expertise

Compliance, banking laws and regulations

Goal-oriented

Positive

Cheerful

Sterilization techniques

Wound cleaning/care

Insulin medication assistance understanding

Learning disability awareness

Excellent hand-eye coordination

Lifting 60 lbs

Guest services

Listening skills

Commercial driver's license

General housekeeping

Courteous and helpful

Dependable independent worker

Customer service skills

Good at following instructions

Basic math skills

Solid independent worker

Group environments

Comfortable standing for long time periods

Quick learner

Organized multi-tasker

Friendly and helpful

Engaging personality

Dedicated team player

High energy

Flexible schedule capability

Cash handling expert

Listening skills

Fast learner

Accomplishments

Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.

Used item numbers to properly stock warehouse.

Responsible for careful handling of all merchandise to avoid damage.

Assembled product containers and crates.

Loaded and unloaded ship cargo.

Efficiently served more than 200 satisfied customers during an average shift at the drive up window.

Experience

April 2012 to Current

Dunkin Donuts Pottsville, PA

All

Consistently provided friendly guest service and heartfelt hospitality.

Promptly and empathetically handled guest concerns and complaints.

Demonstrated integrity and honesty while interacting with guests, team members and managers.

Operated the drive-through window and sales register quickly and efficiently.

Greeted customers and provided excellent customer service.

Pleasantly and courteously interacted with customers.

Maintained high standards of customer service during high-volume, fast-paced operations.

Built loyal clientele through friendly interactions and consistent appreciation.

Cross-trained and coordinated scheduling with team members to ensure seamless service.

Prepared all food orders within a 2-3 minute time frame.

Assembled food orders while maintaining appropriate portion control.

Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.

Verified that prepared food met all standards for quality and quantity.

Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Handled currency and credit transactions quickly and accurately.

Followed food safety procedures according to company policies and health and sanitation regulations.

Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.

Strictly followed all cash, security, inventory and labor policies and procedures.

Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.

Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.

Reported to all shifts wearing a neat, clean and unwrinkled uniform.

Reported to each shift on time and ready to work.

Performed all position responsibilities accurately and in a timely manner.

Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

Diligently restocked work stations and display cases.

Cooked and packaged large batches of food that were prepared to order or kept hot until needed.

Prepped items for later use to save staff time during busy hours.

January 2012 to March 2012

Lowe's Distribution Pottsville, PA

Picker/Packer

Properly utilized warehouse equipment and tools to increase productivity, efficiency, and safety.

Staged final products for shipment.

Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containerstractors and other equipment.

Attached identifying tags to containers.

Read work orders or received oral instructions to determine work assignments and material and equipment needs.

Used item numbers to properly stock warehouse.

Used propane forklift to load trailer at warehouse.

August 2011 to December 2011

Country Inn and suites Pottsville, PA

Breakfast attendant/Laundry room

Greeted, registered and assigned rooms to guests of hotels or motels.

Answered department telephone calls within 3 rings, using correct salutations and telephone etiquette.

Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.

Recorded guest comments or complaints, referring customers to managers as necessary.

Assisted guests with any special requests during their visits.

August 2010 to June 2011

Redco Group Pottsville, PA

RPW

Instructed patients about proper hygiene, nutrition, exercise, lifestyle changes and ergonomic factors in their daily activities.

Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.

Documented resident records on daily flow sheets.

Assisted with transferring residents in and out of wheelchairs and adaptive equipment.

Kept facility stocked with necessary supplies, equipment and instruments.

Planned, prepared and served meals and snacks according to prescribed diets.

Provided transportation, assistance and companionship to clients.

Cleaned and organized patients' living quarters.

Performed household tasks such as laundry, dusting, washing dishes and vacuuming.

Facilitated games and other activities to engage clients.

Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.

Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.

Monitored expiration of medical supplies and medications.

Observed and monitored client behavior and responses to treatment.

Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.

Monitored client census by using the Daily Movement Report and recording admissions, discharges, doctor appointments and site visit data.

Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.

Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.

Organized treatment projects that focused on problem solving skills and creative thinking.

Education and Training

2008 Minersville Area Jr/Sr High Minersville, PA

GED

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