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Sales Customer Service

Location:
Corona, CA
Posted:
October 22, 2012

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Resume:

Diana Carlstrom

Email: abo0vw@r.postjobfree.com

Address:

City: Corona

State: CA

Zip: 92883

Country: USA

Phone: 951-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

12 years of strong and diverse sales experience within manufacturing, wholesale and staffing environments. Wide ranging sales background encompassing cold calling, telesales, individual and group presentations, inside and outside sales, territory development, long-term account maintenance, key account management, referral development, networking, trade shows and corporate. Solid track record of sales success. Reached $500,000 of new business gross margin 3 consecutive years through creative and assertive marketing to the staffing industry. Highly organized and detail oriented. Extremely adept in balancing and handling multiple competing priorities within a fast-paced business environment. Excellent interpersonal skills. Relates quickly and easily to a wide range of cultures, personalities and business levels. Works well independently or as a team player. Driven, flexible and professional in appearance and manner.

Educational Background:

High School Dipolma from Orange Coast College, Costa Mesa CA 1/2001 to 12/1994 (General Education)

Job History / Details:

Professional Summary

12 years of strong and diverse sales experience within manufacturing, wholesale and staffing environments.

Wide ranging sales background encompassing cold calling, telesales, individual and group presentations, inside and outside sales, territory development, long-term account maintenance, key account management, referral development, networking, trade shows and corporate.

Solid track record of sales success. Reached $500,000 of new business gross margin 3 consecutive years through creative and assertive marketing to the staffing industry.

Highly organized and detail oriented. Extremely adept in balancing and handling multiple competing priorities within a fast-paced business environment.

Excellent interpersonal skills. Relates quickly and easily to a wide range of cultures, personalities and business levels. Works well independently or as a team player.

Driven, flexible and professional in appearance and manner.

Areas of Expertise

Internet marketing

Client acquisition

Top-rated sales performance

Negotiation skills

Advanced knowledge of Microsoft Office suite including Powerpoint, ACT, Goldmine, SalesLogix and SAP

Territory Sales

Client Relations

Cold Calling

Business Development

Customer Service

Work Experience

June 2003 to January 2007

Kimco Staffing, Inc. Ontario, CA

Account Manager

Responsible for all aspects of territory development including new client development, expansion of current accounts, off-site client visits, and recruiting.

Cultivate long-term, loyal relationships with decision makers using consultative and strategic selling by identifying customer needs, overcoming objections, maintaining current and generating new business via strong prospecting and follow-up, cold calls (50 - 100 daily calls), generate leads, obtain referrals, face to face sales visits 4-6 per day and provided value-added services; Able to negotiate bids and contracts for sales and staffing.

Was honored with 2004 Account Manager of the Year for New Business Development in Office/Industrial Staffing resulting in $500,000 gross margin.

Member of 2004-2005 and 2005-2006 Kimco Staffing Inc. President's Council for company-wide high level of Gross Margin New and House Business.

January 2002 to July 2003

Bertolini Inc. Chino, CA

Product Specialist

Responsible for all aspects of territory development and marketing of furniture products in the Midwest region, before promotion to the East Coast, successfully generating $2 million in revenue.

Researched competitive products and prepared quotes.

Maintained large account base and generated more than 30 new accounts monthly through cold calling.

Followed up on inbound leads.

Provided consistent customer service and rapidly resolved problems.

March 2000 to January 2002

Oakley Inc Foothill Ranch, CA

Rx Sales Coordinator

Responsible for comprehensive sales support and sales development for Fortune 500 eyewear manufacturer.

Planned, coordinated and managed industry trade shows on a national level.

Coordinated and facilitated retail orders, disbursements and shipments.

Directly identified needs and assisted clients in sales support, as well as inside and outside sales representatives.

Prepared and shipped merchandise samples and POP displays.

Education

1994 Orange Coast College Costa Mesa, CA

Associate of Arts General Education



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