High School Customer Service

LINDA RODKEY

Email: ********@******.***

Address:

City: TUCSON

State: AZ

Zip: 85748

Country: USA

Phone: 520-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

PERFORMANCE DRIVEN CALL CENTER OPERATOR. HARDWORKING TECH SPECIALIST HELPING CUST OPERATE AND FIX THERE PROBLEMS WITH THERE APPLIANCES. SET APOINTEMANTS WHEN UNABLE TO. GAVE CUSTOMERS THE OPERTUNITY TO HAVE A HOME IMPROVEMENT ESTIMATE FREE OF CHARGE.

Educational Background:

High School Dipolma from HAVERFORD HIGH SCHOOL, Havertown PA 1/2001 to 5/1981 (GENERAL)

High School Dipolma from WEST CHESTER UNIVERSITY, Havertown PA 1/2001 to 10/2012

Job History / Details:

Professional Profile

PERFORMANCE DRIVEN CALL CENTER OPERATOR. HARDWORKING TECH SPECIALIST HELPING CUST OPERATE AND FIX THERE PROBLEMS WITH THERE APPLIANCES. SET APOINTEMANTS WHEN UNABLE TO. GAVE CUSTOMERS THE OPERTUNITY TO HAVE A HOME IMPROVEMENT ESTIMATE FREE OF CHARGE.

Skill Highlights

Leadership/communication skills

Research and analysis

Employee relations

Self-motivated

Customer-oriented

Lead champion

Microsoft proficient

WPM 80

Professional Experience

September 2009 to 10/18/2012 12:00:00 AM

SEARS HOLDINGS CORPORATION TUCSON, AZ

TECHNICAL SPECIALIST (CALL CENTER)

Earned the exceptional ratings and testimonials from SALES LEADS AND CUSTOMER SATISFACTION.

February 2001 to August 2005

WAWA PARKESBURG, PA

CUSTOMER SERVICE MANAGER

OPERATED THE STORE TO RUN EFFICIANTLY

January 1990 to November 2001

CMR WEST CHESTER, PA

ADMINISTRATIVE ASSISTANT TO VP OF PRODUCTION

MAINTAINED DOCUMENTATION OF PROCEDURES FOR PROPER EDITING. SUPPORTED THE OPERATIONS AND TRAINING OF VARIOUS DEPARTMENTS. REPORTED FINDING ACCORDINGLY.

Education

1981 HAVERFORD HIGH SCHOOL HAVERTOWN, PA

High School Diploma GENERAL

WEST CHESTER UNIVERSITY WEST CHESTER, PA

SECRATARIAL

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