Manager Customer Service

Veredus Corporation

Email: abo0t7@r.postjobfree.com

Address:

City: Tampa

State: FL

Zip: 33607

Country: USA

Phone: 813-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective: Using my knowledge of 16 plus years for a position in the hospitality and management department. Skills: 11 years' experience with Point of sale touch pinnacle and 5 years' experience with Aloha Point of sale touch.

Educational Background:

High School Dipolma from Hillsborough Community College, Tampa FL 1/2001 to 5/1998 (Hospitality and management)

High School Dipolma from Florida College, Tampa FL 1/2001 to 10/2012

Job History / Details:

4300 West Cypress Street #900

Tampa, Florida 33607

Phone: 813-***-****

Summary

Objective: Using my knowledge of 16 plus years for a position in the hospitality and management department.

Skills: 11 years' experience with Point of sale touch pinnacle and 5 years' experience with Aloha Point of sale touch.

Experience

January 2007 to Current

Rapscallion's Bar and Grill/Mosquito Grill and Bar Land O Lakes, Florida

Bartender/ Bar Manager

Serve drinks to patrons in casual restaurant.

Responsible for managing bar inventory.

Work on POSi Pinnacle and Aloha software.

Treat guests with exceptional customer service.

Serve up to 80 guests drinks at one time.

January 2011 to October 2012

BLOOMIN' BRANDS INC PREVIOUSLY OSI RESTAURANTS TAMPA, FLORIDA

POS DATABASE

Worked as a contractor for OSI now Bloomin' Brands Inc on the POS Database team.

Built screens,items, and buttons for individual stores. Did pricing for new stores and updates for existing stores.

Dialed into individual stores to help with issues and fix any problems that have occurred.

1996 to 2007

Remington's Steakhouse Tampa, Florida

Server/Bartender/Manager

Served drinks and food to patrons in casual restaurant.

Responsible for managing Bartenders and Servers.

Promoted from Busser up to Manager in my tenure at Remington's.

Treated guests with exceptional customer service Data entry: Menu changes, Price changes, add new recipes, input employee information, and add new items like specials and promotions Work on Point of Sale Touch Pinnacle for 10 years Used Microsoft excel for employee schedules.

1999 to 2000

Avila Country Club Tampa, Florida

Bartender / Captain

Responsible for meeting with the clients to determine needs.

Worked with Executive Chef and General Manager to establish profitable and competitive private event menus that meet the client's needs.

Education

2000 Hillsborough Community College Tampa, FL

Hospitality and management

1998 Florida College Temple Terrace, FL

References

Abe Srour Owner Remington's Steakhouse 813-***-****

Chad Bille GM of Mosquito Grill and Bar 813-***-****

Diondra McTeague Manager 813-***-****

Coleen Allbrittion Project Manager OSI/BMI 813-***-****

Glen Fuller POS Project Lead OSI/BMI 813-***-****

Contact this candidate