Supply Chain Customer Service

Phillip Kirkland

Email: abo0p9@r.postjobfree.com

Address: *** ********* ******

City: Crafton

State: PA

Zip: 15205

Country: USA

Phone: 610-***-****

Skill Level: Management

Salary Range: 75

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Phillip E. Kirkland

513 Clearview Avenue - Crafton, PA 15205 * 610-***-**** (Mobile) Email: HYPERLINK "mailto:abo0p9@r.postjobfree.com" abo0p9@r.postjobfree.com

Summary: -In addition to 5 years of service to nonprofit organizations; I am a seasoned business manager with over 15 years of varied corporate experience working with global manufacturers, suppliers and healthcare distributors. I have earned the favorable pedigree of being a passionate and intellectual thinker with `a gift` and ability to communicate exceptionally well on all levels, from hourlies to execs. My diverse background gives me a unique advantage of integrating new technology and ideas, with applied knowledge and hands on experience. My leadership skills have garnered international exposure and a proven track record of facilitating growth and sustainability on a large scale. I bring with me an analytical and technical approach which has helped to slash waste while maximizing efficiency and productivity. I am motivated by positive change and seek an employment opportunity to reinforce credibility and proficiency to Supply Chain Management, Healthcare Services and/or Production Operations.-

PROFESSIONAL SKILLS:

MICROSOFT Office: Advanced knowledge in Excel, Word, PowerPoint, and Outlook

Experienced in Oracle/People Soft Supply Chain Management Operating Systems

Operating Systems: MAC OS X, PC Microsoft Windows: XP Professional/Home Office, 7 and Vista

IBM AS400 System Operations. (Specifically: APPCON, APPSHERE, and ABS Business Programs)

GERBER Solutions: WEBPDM

Well versed in: VICs, ASTM, AATC, and other industry related quality performance concepts.

EDUCATION:

Philadelphia University (formerly College of Textiles & Sciences); Philadelphia PA: AS Degree in Business Production Management

Beaver County Career and Technology Center, Monaca, PA: Certificate Program in Computer Science

Charles H. Mason Institute, Philadelphia Regional Site of Interdenominational Theological Center of Atlanta, GA

Program: Principles of Eldership and Church Polity (for Ordination by the Presbytery)

First graduate to ever score -100%- on all final exams.

Ordained and licensed: by Church of God in Christ, Inc. in conjunction with ITC, PA Keystone Jurisdictional Diocese

SPECIAL TRAINING/CERTIFICATIONS:

Microsoft Network Solutions, Horizon Training Center, King of Prussia, PA

Computer Aided Designing, MICRODYNAMICS CAD, Dallas, TX

Spectrophotometer and Color Concepts, DATA COLOR, Princeton, NJ

PROFESSIONAL EMPLOYMENT HISTORY:

Thomas Jefferson University Hospital - Center City Philadelphia, PA 19107

LOGISTICS PLANNER MANAGER - Supply Chain Management (April 2011 - May 2012)

-I was chosen above several SCM hospital employees to bring best corporate practices into hospital Supply Chain Operations.-

I managed the Inventory Control (IC) staff responsible for procuring the medical supplies to service the clinicians and patient care population of Jefferson University Hospital. (Approximately $46 Million Annually. 2705 SKUs)

Collaborated with Deloitte Oracle Consultants and Project Management Team to design, development, and launch new Oracle/People Soft Operating System. Trained IC staff and authored new SOPs for the department accordingly.

Member of Medical Products Value Analysis Committee and the Implementation and Evaluation Committee

Under my leadership, our department accomplished the following within 6 months:

Reduced staff by 25% while increasing Oracle/People Soft productivity and performance by 73%.

Reduced inventory by 15% while simultaneously reducing stock outs to less than 2%.

Reduced department OT by 10%.

I Introduced KPIs and Metrics to rate department`s performance and productivity. Created PowerPoint Presentations for Quarterly Reports to VPs.

Collaborated with SCM and Owens & Minor to restructure IC to support newly devised LUM Operations.

Authored comprehensive proposal for new `Customer Service Initiatives for Supply Chain Management`.

SEE: NON-PROFIT EMPLOYMENT HISTORY below (December 2006 - April 2011)

Fishman & Tobin, Inc. - Plymouth Meeting, PA 19462

COMPLIANCE DEPARTMENT MANAGER (December 2003 - December 2006)

-Given my tremendous success as Project Manager, I was again chosen by the CEO to head up this new department formed to integrate technology and streamline continuous improvement standards of our merging companies

I recruited, trained, and managed a staff of 6 that established, implemented, and regulated Customer Compliance Standards for Private Label, Licensed Brand, and Retail products manufactured on a global scale from over 100 Suppliers and Contractors worldwide.

Teamed up with IT to design rolling maintenance Time and Action (T&A) Calendar reports for Technical Designers, Product Development Teams. I created and published easy to follow Floor Ready Placement Guides and Sketches for multilingual global manufacturers.

Submitted pre-production prototypes and raw trim/material components to independent testing lab facilities for performance and fit approvals. I was very successful in developing excellent working relations with Bureau Veritas and Intertek management [industry`s global leaders in laboratory testing]. This gave our firm preferential treatment and special access in crunch times.

I gained a solid reputation for negotiations with customer top executives from Sears/Kmart, Wal-Mart, JC Penney, Dillard`s, Federated/Macy`s, Kohl`s, Phillips Van Heusen, Geoffrey Beene and Mervyn`s to name a few.

I was responsible for attaining a continuous sustainability of less than 2% product returns. I presided over Customers` periodic in-line and final quality audits and achieved an inspection pass rate of +95%.

PROJECT DEVELOPMENT MANAGER (October 1997 - December 2003)

-I was personally selected by the CEO to develop new internal processing systems for what he perceived to be a potentially explosive new import business... He was right!-

Coordinated Project Development for Packaged Dress Shirts from concept to completion with Sales, Buyers, Customer Service, Merchandising, Design, Sourcing/Manufacturing, and Quality Assurance.

Collaborated with IT to create hybrid just-in-time -end-to-end- system tools to manage global sourcing operations including Scheduling, Purchasing, Plant Facilitating, Transportation & Logistics, and Inventory Control [approximately 3.5 million units annually].

I worked with import manufacturers to facilitate increased production capacities for an unprecedented 1200% growth in sales [to approximately $25 million] within five years.

Published full range Supply Chain/WIP Tracking and T&A Reports for all phases of manufacturing from purchase order to stock/finished goods shipped and received at warehouse distribution centers.

NOTE: My integration concepts were adopted as the standard strategic planning model for all imports companywide.

PRODUCTION PLANNER/ANALYST (November 1993 - October 1997)

-I was assigned to this position to infuse credibility to a process riddled with inaccuracies and contradictions

I joined forces with IT to develop strategic WIP/Scheduling procedures that included over 20 domestic and foreign contractors. I published full range Supply Chain Tracking Reports that became the coveted document of choice for manufacturing managers and supervisors due to its reliability and pinpoint accuracy.

Created sophisticated Excel Spreadsheets to calculate size and color assortment quantities for production.

Integrated Production Control via IBM AS400 and APPCON WIP Maintenance. Updated daily/weekly Tracking Reports of all phases of manufacturing from raw materials to finished goods in stock at DCs.

NON PROFIT EMPLOYMENT HISTORY:

JEFF TEMP SERVICES for Kimmel Cancer Center/Clinical Research - Center City, PA 19117

DEPARTMENT ADMINISTRATOR (Contract from October 2010 - April 2011)

-Recognized by the director for my excellent writing, communication and technical skills, my Temp assignment was extended to tackle several special projects where my abilities were put to good use... -

Provided full range of administrative support for internationally renowned KCC - National Cancer Center Clinical Research staff of oncologists, clinicians, scientists and investigators.

Responsible for managing department functions which include: Telecommunications, Technical Support, Purchasing and Inventory Control, Equipment/Contract Maintenance, Records Management, Facilities Maintenance, Travel Arrangements, Conference/Event Planning and Catering.

Special Projects include:

Authored a comprehensive Department Administration Reference Guide for KCC Clinical Research.

Developed new automated Excel Spreadsheet Tracking System to monitor licenses and training certifications for all Principle and Co-Investigators involved in Clinical Studies.

Created Cost Analysis Spreadsheets to determine Supplies Inventory, Materials Usage and Purchasing.

Designed [Excel] Database Management System to track time and action calendar for clinical trials. Integrated with newly developed IRB filing and labeling system.

All Nations Save and Rescue and ANSR Missions International - Conshohocken, PA 19428

DIRECTOR of BUSINESS ADMINISTRATION and CHURCH ELDER (December 2006 - August 2010)

-Due to corporate restructuring at Fishman and Tobin, I decided to use this opportunity to lend my services to nonprofits.-

I served as the BOD Chairman to lead the organization`s mission and purpose. I was successful with the reorganization endeavors to acquire its own 501c3 independent non-profit corporation status.

Directed all phases of ministerial business operations including: IT Networking Solutions, Global Missions Support, Fundraising and Fiscal Accountability, and Community Events (including the `Annual Community Day` event that grew to include the support of local community and businesses leaders, the fire department and first responders.

Developed a business plan that positioned the organization to secure bank loans and purchase commercial and residential real estate in a desirable Philadelphia suburb [Conshohocken, Pennsylvania].

I served as board Committee Chairman for the building renovation project completing on time and within budget. These new improvements increased the property value resulting in a resale that yielded a 330% return on investment in three years.

REFERENCES AVAILABLE UPON REQUEST.

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