Customer Service Manager

Steven Finocchiaro

Email: abo0nl@r.postjobfree.com

Address: **** ******* **** *****

City: Orlando

State: FL

Zip: 32835

Country: USA

Phone: 435-***-****

Skill Level: Experienced

Salary Range: 35

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

}Steven John Finocchiaro

6528 Fairway Hill Court

Orlando, Florida 32835

Phone: 435-***-****

E-mail: abo0nl@r.postjobfree.com

Objectives

To further develop and utilize my management, maintenance, customer service and leadership

Skills in a diverse and challenging work environment.

Education

Electronic Engineering (09/86-09/91)

Valencia Community College - Orlando, Florida

Military Experience

United States Air Force (07/80 - 07/84)

Crew Chief - Repair and maintenance of F-16 aircraft`s electronics, sheet-metal, hydraulic/pneumatic system`s etc.

Work Experience

Kacon Inc. - Park City, Utah (05/2011 to Present)

Residential Construction Forman

Briefs crew on daily work to be done.

Comply with all company policies, regulatory safety regulations and code requirements.

Estimate and when necessary order materials for job.

Supervised up to 10 employees, while managing more than 5 subcontractors on job site.

Notified supervisor of unanticipated field changes and suggested possible alternatives.

Read and follow blueprint plans.

Supervise installation in accordance with job specifications and customer`s requirements.

Performed other tasks onsite including: framing, setting trusses, pouring concrete, electrical, plumbing, landscaping, irrigation, building ponds and water features while

Operating heavy equipment consisting of Wheel Loader, Aerial Platform Lift, Fork Lift, Mini-Track Hoe and Skid-Steer when needed for tasks.

Smith`s Marketplace - Salt Lake City, Utah (12/08 - 04/2011)

Baker/Manager Training

Manage inventory control, product orders, weekly scheduling, prepare daily sales reports, baking, packaging, labeling of product and product displays as directed by corporate management while attending customer needs.

The Canyons Resort - Park City, Utah (11/98 - 03/08)

Lead Carpenter/Project Coordinator

Estimated the cost and labor hours required to complete daily repairs, remodeling, renovating and custom work requested by owners and or different department heads throughout the resort. Completed and managed those responsibilities alone or with up to 12 assistants. These responsibilities included repairing and/or installation of plumbing, electrical, carpentry, sheetrock, framing, painting, tile-setting and HVAC. Daily duties included checking and servicing the resort`s boilers, chillers and pool systems while assisting in the maintenance and repairs. Duties required the operation of heavy equipment including: Wheel Loader, Mini-Track Hoe, Skid Steer Loader and Skidder.

Retail Manager

Managed Canyon Mountain Sports and Guided Demo Center. Responsibilities included

scheduling, training and coordinating staff as well as directing retail floor and guided

demo activities, inventory control, ordering, cash control, prepare daily sales reports,

maintenance functions and attending to our customers needs.

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