Sales Customer Service

Jeffrey McKay

Email: *********@********.***

Address: W1087 Lewis Lane #15

City: Ixonia

State: WI

Zip: 53036

Country: USA

Phone: 920-***-****

Skill Level: Senior

Salary Range: 125

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jeffrey S. McKay

W1087 Lewis Lane, #15

Ixonia, WI 53036

920-***-**** (Home)

920-***-**** (Cell)

*********@********.***

Objective:

To secure a position within your organization that will allow for both personal and professional growth. The ideal position will enable me to apply my 30+ year`s knowledge and expertise to assist in achieving your company`s corporate goals.

August 2011 - Present Harte Hanks, Deerfield Beach FL

Regional Vice President - Logistics

Harte Hanks is an International Direct and Digital Marketing company, publicly traded on NASDAQ, and a member of the Standard and Poor`s index. Responsible for all Sales/Marketing of Logistics Division Client Services. Consultative sales, strategically sell to C-level executives to introduce our capabilities, educate our operational capabilities to Director/Manager of Purchasing and/or Logistics, marketing our logistics solutions throughout which range from transportation services, to transportation management software, (limited WMS capabilities), to complete transportation management personnel services. Interact collaboratively with HHL Executives and staff for Operational and IT support leading to successful design and implementation/deployment of our products and services, including integration with clients` accounting and/or ERP systems. Responsible for overall sales program and staff. Reports to Harte Hanks, Inc. Corporate Vice President/Director.

October 2007 - August 2011 FHL Worldwide, Inc. Sarasota, FL

Independent Sales Agent, Landstar Carrier Group and Landstar Logistics

President/Owner

Responsible for daily sales, customer service and dispatch activities. Interfaced with many manufacturing and distribution companies on a nationwide basis. Specialized in Less-Than-Truckload and OTR truckload transportation services. Also sold and arranged shipments through global services, including air, ocean, and intermodal transportation as required. All LTL bookings accessible via the Web. Book, track, and trace all in one location regardless of LTL common carrier of choice. Interact with all levels of Landstar Executive team, management, staff and clients.

August 2002 - October 2007 Trinity Nationwide Carriers, Inc., Watertown, WI

Contract Carrier and Truckload Brokerage

President/Owner

Founded Trinity Nationwide Carriers, Inc. Grew company into a 200+ truck fleet. Due to an aggressive sales strategy, achieved combined annual sales of $65,000,000.00 operating in 48 states with offices in WI, KY, TN, and TX. Responsible for developing and implementing all strategic, financial and operational policies and procedures, building a winning team of upper and middle management, Ran office staff of approximately 50, including 24/7 operations. Negotiated with financial institutions to establish continuing lines of credit. Responsible for all purchasing and leasing equipment decisions, Worked with staff to build a superior safety department that successfully completed multiple DOT safety audits. Consistently reduced insurance rates with Great West Casualty. Improved Safe Stat record and safety policies in accordance with Great West & DOT requirements. Worked with various state and local officials in order to win support and cooperation for my growing company. Researched, purchased, and implemented TMW TMS software, integrated with Qualcomm, Great Plains accounting software, EDI, and various other software applications. Other responsibilities included developing new business, maintaining current client base and recruiting owner-operators. Developed Driver Orientation Program, hours of service compliance, and safety/log book violations policies and procedures.

September 2000 - August 2002 Old Glory Transport, Inc. Watertown, WI

Independent Agent, American Transport, Inc.

President/Owner

Responsible for all strategic, operational and financial decisions, as well as customer base development and maintenance. Responsible to hire and train sales, accounting, recruiting, dispatch, brokerage and operations staff. Served as pricing analyst, interfaced with sales staff on client proposals. Negotiated and interacted with all levels of American Transport, Inc. executives, management, staff and clients.

September 1994 - September 2000 McKay Logistics Corporation, Inc., Gurnee, IL

Truckload Brokerage, Truckload Contract Carrier, Transportation Consulting Firm

President/Owner

Responsible for all strategic, operational and financial decisions. Developed and supported customer accounts. Responsible to hire, and train sales, accounting, recruiting, dispatch, brokerage and operations staff. Served as pricing analyst and interfaced with sales staff on client proposals. Negotiated and interacted with all levels of internal management team, vendors/suppliers and clients.

Spearheaded carrier development and retention policies and procedures. Operated freight brokerage handling 500 + loads per week. Staffed 24/7 with 40 office personnel. Established and managed fleet of 150 OTR trucks at our clients` request.

October 1987 - September 1994 GSA International, LTD., Novi, MI

Freight Brokerage

Brokerage Operations Manager

Managed all aspects of truckload brokerage, including customer service, brokerage dispatch, and carrier compliance. Responsible for all staffing, helping to improve sales by 300% during my tenure, while doubling gross profit margins.

June 1978-October 1987 Central Transport, Inc., Warren, MI

LTL Common Carrier

Various Management Positions

Worked in various terminal locations in operations and sales, becoming youngest Terminal Manager in company history, Promoted to oversee automotive consolidation center for Jeep in Toledo. Transferred to Corporate office in Sterling Heights, MI. Awarded Line-Haul dispatch management position. I was quickly promoted to Special Projects position reporting directly to owner.

Education -

Northwestern College, Watertown WI Liberal Arts

Certificates - Dale Carnegie Sales Course graduate

Awarded Excellence in Over-coming objections

TIA Certified Transportation Broker

Affiliations Transportation Intermediaries Association

Aberdeen Group Supply Chain Executive Leadership

ATA Information Technology and Logistics Council

Aberdeen

*References available upon request

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