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Quality Assurance Manager

Location:
Rockford, IL
Posted:
October 16, 2012

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Resume:

Jim Mulcahy

Email: abo0gl@r.postjobfree.com

Address: *** **** *****

City: Rockford

State: IL

Zip: 61103

Country: USA

Phone: 815-***-****

Skill Level: Management

Salary Range: 65

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

i

JIM MULCAHY

142 Lawn Place aRockford, IL 61103 a815.966.6666a abo0gl@r.postjobfree.com

MANAGER /DIRECTOR, SOCIAL SERVICES

Quality Assurance / Regulatory Compliance / Policies & Procedures / Process Improvement

Multidisciplinary Team Leadership / Program Development & Leadership / Grant Writing

Seasoned Human Services Professional with a distinguished record of accomplishments in the

development of organizationally strong and financially stable programs, with services designed to support multiple populations. History of improving fiscal responsibility, cost controls, and

compliance while boosting services and increasing revenues. Generalist in human resources, with experience managing all HR activities and implementing an open door policy which has improved employee morale and fostered collaborative, team environments.

PROFESSIONAL EXPERIENCE/VOLUNTEER

Volunteer (2/12 to present) 12-Step Program a Rockford, IL

Coordinate activities, answered crisis calls, and accepted dues and donations.

Volunteer (2/12 to 6/12), PASSAGES a Rockford, IL

Wrote letters to establish a base of therapy dogs, updated volunteer opportunities on company website, prepared manuals for orientation and training, and general administrative duties.

Executive Director (1/08 to 3/10), SOJOURN HOUSE, INC. - Freeport, IL

Managed all operations for sites in Freeport and Galena, Illinois, providing a wide range of

substance abuse services in a 22-bed facility and an outplacement facility. Directly supervised a multi-disciplinary team of counselors, nurses, a physician, a business manager, a business office supervisor, and the head of nursing. Developed, prepared, and managed a $1 million budget, and proactively maintained regulatory compliance. Improved a program structure my implementing processes to boost internal compliance and, improved the Medicaid audit to 100% accuracy. Maintained a high occupancy level and always exceeded State requirements for billing. In response to the spiraling costs of food- joined the Northern Illinois Food Bank- a national food cooperative and saved $20,000 annually in residential food costs. Negotiated a new health care policy reducing costs by 20% while providing better services to employees. Wrote and acquired grants from WalMart and the Community Foundation of Freeport for general expenses.

Program Director (9/03 to 12/07), PHASE INC. - Rockford, IL

Supervised clinical personnel in two locations providing outpatient services for a variety of

programs, including domestic violence, substance abuse, aWINGSSa (Women in Need of

Gender Specific Services) for victims of domestic violence with underlying substance abuse

problems, and Methadone maintenance. Managed JCAHO compliance and oversaw a $1.25

million budget Fostered a positive relationship with the head of Methadone programs for the State of Illinois, contributing to the doubling of the program.

JIM MULCAHY

142 Lawn Place aRockford, IL 61103 a815.966.6666a abo0gl@r.postjobfree.com

Administrative Director (1998 to 2003), UNIVERSITY OF ILLINOIS - Chicago, IL

Directed treatment services for the Department of Psychiatry, focusing on addicts and

alcoholics, including a program for mentally ill substance abusers. Supervised five counselors

and two clerical personnel. Co-wrote and secured a grant funded by the Cook County Stateas Attorneyas Office for $750,000 annually. Subsequently developed the program from the ground up to provide wrap-around services to clients in danger of losing their parental rights due

to substance abuse. Seventy percent had their parental rights restored in three years.

EDUCATION, PROFESSIONAL DEVELOPMENT & ACCOMPLISHMENTS

MA, Community & Family Counseling, Northeastern Illinois University

MPH, Health Management, University of Illinois Medical Center

BA, English, DePaul University

Blue Key National Honor Fraternity Member

President, Student Government, De Paul University

Recipient of HEW trainee for Public Health education.

Graduate Assistant ship for Group Counseling at Northeastern Illinois University.



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