Human Resources Management

Rosanne Kinder

Email: abo0f2@r.postjobfree.com

Address: ** *********** *****

City: Parsippany

State: NJ

Zip: 07054

Country: USA

Phone: 908-***-****

Skill Level: Management

Salary Range: 90

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ROSANNE L. KINDER, SPHR

37 Westminster Drive

Parsippany, New Jersey 07054

Home: 973-***-**** Cell: 908-***-**** E-mail: abo0f2@r.postjobfree.com

SUMMARY

A Fortune 500 Human Resources Director with over ten years experience, who is known as an expert problem solver possessing the knowledge, ability and drive to lead the Human Resources effort as an innovative catalyst for organizations. My passion for excellence, big picture view and strategic planning allow me to anticipate problems, and manage change with efficiency. A strong background in all areas of human resources including a thorough understanding of employment laws, organizational design and talent development, compensation and benefits, employee relations, staffing, creating and implementing policies and procedures, and excellent, proven leadership abilities. Possess a strong working knowledge of business operations, sales and marketing.

AREAS OF EXPERTISE

* HR Management * Recruiting and Hiring * Training, Webinars * Employee Relations

* Executive Coaching * Teambuilding * Forecasting/Budgeting * Operations

* Sales and Marketing * Interpersonal Skills * Organizational Development * Relationship Building

* Virtual Leadership * Investigations * Employee Retention * Change Management

* Employment Laws * Conflict Resolution * Innovative Problem Solving * Performance Reviews

KEY ACCOMPLISHMENTS

* Reduced hiring costs/turnover rate by 20% by implementing programs designed to successfully train and promote talent within the organization

* Created a succession planning program that reduced overall risks to the company and helped retain high achievers

* Measured and analyzed employee approval ratings and other metrics to target and implement initiatives resulting in improved employee satisfaction scores by 4 points

* Improved sales efficiency by aiding in redesign of hiring process to target high-performing sales people, resulting in department achieving 120% of target.

PROFESSIONAL EXPERIENCE

Avenues, New York, NY 2012 - 2012

Director, Human Resources

Lead the human resource function by implementing best practices and setting objectives that provide an employee-oriented, high performance culture emphasizing empowerment, quality, productivity and standards, goal attainment and the recruitment and ongoing development of a superior workforce.

* Oversee performance management, development and training of a diverse, multi-cultural workforce

* Partner with management to develop and communicate human resources policies, procedures, programs and laws

* Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation

* Administer and communicate Avenues benefits and compensation initiatives

* Manage the human resources information system (ADP WorkforceNow)

Bluebird Networks, Morristown, NJ 2009 - 2012

HR Compliance Training Director

Responsible for start- up and growth of Human Resources compliance training and technology business dedicated to delivering high quality Human Resource learning experiences through Human Resource Certification Institute (HRCI) approved seminars and webinars.

* Identify and build relationships with key facilitators including top employment law firms and other Human Resource compliance experts, resulting in highly relevant course materials for our customers

* Create lead generating seminars and webinars to drive qualified leads to hr solution providers and their sales teams

* Create sponsorship program for Human Resources Solution Providers to help build credibility in the Human Resources arena, and to build Bluebird Networks exposure and client base

Realogy, Parsippany, NJ 2007 - 2009

Human Resources Director/Business Partner

Human Resources executive responsible for 300-plus employees in the corporate home office of the NRT division supporting marketing, finance, IT and Human Resources groups. Partner with senior executives and management to develop and execute plans to optimize talent, structure, process and culture.

* Collaborated with executive team and management in planning, managing and assessing employee performance. Analyzed data to help determine department goals. Teamed up with managers to create position competencies geared towards helping employees reach their full potential resulting in strong career advancement opportunities for employees. Program helped reduce turnover by 15%.

* Created and implemented Management Training program across business units, incorporating both online and onsite training, mentoring program, coaching, business project and cross-functional job training. Program was successful in optimizing employee talents by making available opportunities in other departments and divisions, and resulting in increase in positive management satisfaction scores by 15%.

* Created and implemented Development Planning process for all employees, incorporating both business and personal development opportunities. Strategized with business unit executives to determine career and learning paths leading to employee growth, satisfaction and retention resulting in 20% decrease in turnover and 4 point increase in employee satisfaction scores.

* Led Campus-wide Human Resources team which resulted in standardization of policies and procedures, capitalizing on each BU's areas of strength, allowing for sharing of documents, tools and resources, streaming of procedures and increased productivity within the Human Resources organization

* Worked with corporate executives to define succession planning, leading to development and implementation of a program that was both uniform yet flexible enough to be used across departments.

* Managed/consulted with recruiters to develop recruitment strategies designed to higher the best candidates and producers, including social media recruitment strategies.

* Managed Human Resources support team and align jobs with best results

ADP, INC., Roseland, NJ 1993 - 2007

Human Resources Director/Business Partner, SBS Division 2005 - 2007

Human Resources Director /Business Partner, Dealer Services Division 2002 - 2004

Human Resources executive responsible for 500-plus associates in the Northeast Region in the Sales, Client Service, Implementation and Finance groups, locally and virtually.

* Drove the Performance Management process for Business Unit(s) and utilized the results as a basis for establishing department goals and objectives. Assisted in the design of an online Performance Management system utilized by the company for the performance appraisal process, creating templates for specific position competencies, tracking of completed and outstanding reviews and merit increase processing/budgeting. Analyzed current systems and made recommendations for modification based on needs of Business Unit, resulting in smoother and more "user friendly" application for management.

* Partnered with ADP Major Accounts Division to develop and implement Director and Management Development Training programs in Parsippany region. Components include: on-site and on-line learning, project management, self-assessment and development plans, philanthropic project, mentoring program, and cross functional training, resulting in 50% of program attendees promoted within the year following the training.

* Developed Post-Hire surveys designed to improve and refine the on boarding, management relations and job training for new hires. Changes implemented as a result of feedback resulted in more effective on boarding process and higher retention in first 18 months of employment.

* Worked with corporate executives to design and execute strategic succession planning focused on identification of high potentials and resulting in stronger bench strength within the organization.

* Administration of 360 feedback process to all senior leaders to define self-development focused on ADP success factors (competencies) for effective leadership. Used as a tool to create individual development plans, resulting in more effective, well rounded leadership in region.

* Created and Implemented Development Planning process which incorporates competencies, manager and associate assessment instruments, online development planning tools and resources to support this process. Worked closely with managers and employees to create individual development plans focused on optimizing business and personal objectives. Assess overall needs and gaps to coach and advise business unit leaders.

* Responsible for due diligence for major acquisition and integration of acquired company's workforce. Oversaw integration of employees while maintaining a 100% retention rate. Effort required new compensation plans, extensive employee training, daily oversight and interaction with senior management, with focus on acclimating employees to ADP culture, policies and procedures.

* Assist Executives and Management in annual CRD process and procedures, ensuring compliance, time specifications and budget restrictions were met

Manager - Institute for Educational Excellence - ADP Major Accounts 1995 -2001

* Created and managed Human Resources seminar program designed to showcase ADP's Human Resources expertise. Grew business from $0 to $2 million annual revenue in 5 years by expanding program to 250 seminars annually.

* Negotiated agreements with external content providers, presenters, meeting locations and 3rd-party sponsors.

* Managed staff of 4 responsible for meeting planning and logistics.

* Responsible for marketing programs, sales training and promotion.

Various positions in Instructional Design and Education 1993 - 1995

EDUCATION

MA, Administration and Supervision, Montclair State University, Upper Montclair, NJ

Concentration in Organizational Development

BA, Psychology, Montclair State University, Upper Montclair, NJ

SPECIAL TRAINING AND CERTIFICATIONS

* SPHR (Senior Professional in Human Resources) certification (Lifetime)

* Myers-Briggs Type Indicator (MBTI), qualified

* SHRM HR Generalist Program certification

* Situational Leadership II: Coaching for High Performance, Certification, Ken Blanchard, Co.

* Information Mapping Inc., Development Procedures, Policies and Documentation

* Gallup - Q12, Associate satisfaction survey

* M.A.G.I.C. Certification (Make a Great Impression on the Customer), Communico, Co.

* 2003 Award Recipient - Excellence in the Field of Education and Training

Montclair State University

PROFESSIONAL ASSOCIATIONS

* Society for Human Resource Management (SHRM)

* American Society for Training and Development (ASTD)

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