Customer Service High School

Anetra Washington

Email: abo0aw@r.postjobfree.com

Address:

City: Waco

State: TX

Zip: 76708

Country: USA

Phone: 254-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished Psychiatric Nursing Assistant 3 who proudly maintains a highly productive, efficient and quality-driven environment at all times. I am also very skilled at communicating, organizing and solving problems to raise the stature and rankings of health care facilities.

Educational Background:

High School Dipolma from Texas State Technical College, Waco TX 1/2001 to 12/2001 (Dental Assisting)

High School Dipolma from Bracey's Healthcare, Waco TX 1/2001 to 10/2012

Job History / Details:

Professional Summary

Accomplished Psychiatric Nursing Assistant 3 who proudly maintains a highly productive, efficient and quality-driven environment at all times.

I am also very skilled at communicating, organizing and solving problems to raise the stature and rankings of health care facilities.

Education and Training

2001 Texas State Technical College Waco, Texas

Certificate of Completion Dental Assisting

My major at Texas State Technical College was Dental Assisting. During my educational journey there I did obtain a position on the Dean's Honor Roll. This was a very interesting and enlightening as well as awarding experience for me. I was able to learn a totally different outlook on the profession of dentistry.

2002 Bracey's Healthcare Marlin, Texas

Certification Nurse Aide

During my education as a Nurse Aide, I learned how to properly care for and guide individuals of all ages that required some form of assistance to complete everyday tasks.

Skill Highlights

Relationship and team building

Strategic planning

Patient-oriented

Personal and professional integrity

Relationship and team building

Sound decision making

Staff training and development

Effectively influences others

Cultural awareness and sensitivity

Staffing management ability

Proven patience and self-discipline

Professional Experience

August 2006 to Current

Waco Center for Youth Waco, Tx.

Psychiatric Nursing Assistant-3

My primary employment responsibilities consist of maintaining a safe and therapeutic environment for adolescent youth that are in need of treatment. While the clients are my main priority, I am also responsible for the staff and to ensure that their tasks are complete and that they too interact with the clients in a therapeutic manner to ensure their safety. Along with those duties, I am also responsible for obtaining vital signs on a weekly basis and when needed to assist the medical department when needed. My duties also include producing coverage and filling gaps for on call rotation when necessary. WCY prides itself on confidentiality of our clients and their treatment so as a part of this responsibility, I observe strict confidentiality and safeguarded all patient-related information. I also complete daily rounds of the nursing department to verify that all PNA staff are performing their work assignments in accordance with acceptable company policy and procedures. At WCY, I made it priority to accomplish and maintain good communication between departments, medical staff and governing boards by attending leadership meetings, with other PNA-3 staff, nurse managers and also unit managers and follow up with unit meetings to inform other staff with updates and feedback from the leadership meetings.

February 2003 to October 2003

Quality Care of Waco Waco, Tx.

Certified Nurse Aide

I was responsible for the care of residents which consisted of bathing, toileting, dressing, feeding and assisting with various unique duties for each individual. I also was responsible for obtaining vital signs on the residents on a daily basis.

April 2002 to December 2002

Texas Home Health Waco, Tx.

Special Attendant-Nurse Aide

My duties included but was not limited to traveling from one client to another's house, sometimes in different cities to cook, clean and assist them with dressing and also running various errands for them. Meeting the various people was a very rewarding and delightful experience.

January 2001 to December 2001

Super K-Mart Waco, Tx.

Cashier

My job consisted of customer service. I was often the first person that incoming customers saw and sometimes the last person that they saw right before exiting the store when I checked them out. At times, I also was responsible for sorting and arranging items in the store. My duties also consisted of keeping inventory on money that was assigned to me during my shift and also of being accountable for monies that were due and turned in at the end of my shift.

October 2001 to December 2001

Waco Dental Clinic Waco, Tx.

Dental Assisting-Intern

My duties included assisting the dentist in 4-Handed Dentistry while working on patients. I also was responsible for the sanitation of the work area as well as instruments that were used by the dentist. Although this was just an internship this was a very interesting experience.

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