Engineer Manager
Resume:
james athanasiou
Email: abo09q@r.postjobfree.com
Address: ***** **** ******** ******
City: Shelbt Township
State: MI
Zip: 48316
Country: USA
Phone: 586-***-****
Skill Level: Management
Salary Range: 105
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
James E. Athanasiou
50996 Summit View Drive
Macomb, Michigan
SUMMARY:
Training Manager with a B.A.S. in Electronic/Engineering Technology with fifteen years of industry experience. Trained in OR Protocol and certified to work in an OR environment. Experienced in coordinating, updating, and maintaining procedures, work instructions and processes related to a Service Department. Able to identify key contacts and visit customer facilities, in coordination with applicable sales personnel, as necessary to discuss services expected and/or performed for quality service and customer satisfaction. My background includes comprehensive knowledge of the Electrical and Instrumentation fields with experience maintaining, troubleshooting, installing and repairing medical/robotic equipment. Well versed in writing calibration procedures and reports as well as other quality system documentation. Seeking a position where I can use my managerial skills and field experience in a Field Service Manager position and one that will provide opportunities of professional growth.
PROFESSIONAL EXPERIENCE:
KUKA Robotics Corporation 9/2008 to Present
College Manager
Develop and administer high quality Robotic/Automation Training programs for employees and customers of industrial or commercial establishments in the installation, programming, safety, maintenance, and repair of KUKA Robotics machinery and equipment. Works closely with Sales to market and sell training solutions and courses that meet customer need and demand and increase company profitability. Carry out manager`s responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring in conjunction with Human Resource Department, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
BrainLAB Inc 3/2007 to 9/2008
Support Specialist
Installed, maintained and supported Image Guided Surgery systems according to OR Protocol and FDA Regulations. Provided on-site clinical support and assistance to OR personnel during surgery maximizing product efficiency. Responsible for on-site training of physicians and hospital personnel in the OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies departments.
KUKA Robotics Clinton Township, Michigan 3/2006 to 3/2007
Supervisor / Senior Field Service Engineer
Coordinated, updated, and maintained procedures, work instructions and processes related to the Service Department. Documented training records, tracked individual and departmental progress to identify and close training gaps and ensured that customer service personnel received the appropriate training for their respective positions. Exercised functional authority to ensure the presence of sufficient tools, systems, and other resources, as well as trained personnel to provide highly responsive customer support services and prompt, accurate billing. Supplied technical product knowledge that supported investigations of quality corrective action requests and offered safety suggestions to achieve practical and safe resolutions.
Ascent Technologies Gilbert, Arizona 9/2004 to 3/2006
International Field Service Engineer
Responsible for installing, calibrating and maintaining complex semiconductor equipment. Also responsible for performing software/hardware upgrades and providing on-going support as needed. Working closely with customers on a day-to-day basis was another major role in this position
Suwannee American Cement, Branford, Florida 10/2002 to 8/2004 Automation Engineer
Responsible for maintaining all hardware and software aspects of the Distributed Control System. I was responsible for all software/system changes and upgrades. Also responsible for maintaining electrical and instrumentation equipment as well.
Speedfam-Ipec Chandler, Arizona 10/1997 to 8/2002
International Field Service Engineer
Responsible for installing, calibrating and maintaining complex semiconductor equipment. I was also responsible for performing software/hardware upgrades and providing on-going support and training as needed.
EDUCATION:
ITT Technical Institute Phoenix, Arizona
Bachelor`s of Applied Science in Electronic/Engineering Technology 9/1999
TECHNICAL SKILLS
* Maintaining / Servicing Image Guided Surgery Equipment
* KUKA Robotic Systems
* Vision Systems
* DeviceNet
* Faunuc Robotic Systems
* Motoman Robotic Systems
* Fuction Block Programming
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