Administrative

Trena's InformationLocation: TAZEWELL, TNTitle: AdministrativeWilling to Relocate: NoMember Since: 2012-02-15

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Trena Russell

**** ******* **

Tazewell, TN 37879

Phone 423-***-**** E-mail ******@*****.***

Qualifications:

Proficient in Microsoft Office 2007, (excel spreadsheets, graphs, word, and outlook), strong and accurate in juggling administrative, customer service, and accounting duties.

Comfortable, confident and highly effective in communication and troubleshooting skills.

25+ years of experience in various office settings, and computer network systems.

Excellent written and oral communication abilities.

Experience:

Claiborne County Schools

Tazewell, TN

Position: Substitute Teacher

December 2009 - Present

Responsible for providing instruction, managing the classroom environment, and promoting student learning in the absence of the regular classroom teacher.

DTR, Tennessee

Tazewell, TN

Position: Receptionist

February 2005 - October 2009

Perform and maintain daily switchboard operations and lobby window. Greet and direct visitors; communicate written and oral messages; record and file visitor safety paperwork.

Order, maintain and manage office supply inventory.

Assist with daily shipping/receiving administrative duties.

DeBusk Transport

Tazewell, TN

Position: Transportation Clerk/Dispatcher

October 2004 - February 2005

Maintain and manage daily transportation operations.Process weekly payroll and incoming/outgoing mail. Account payables/receivables, bank deposits, account reconciliation and financial reports.Create driver manifest, order required state and federal truck permits, tags and stickers. Promote and maintain customer/ driver issues through positive communication and troubleshooting skills.

Air-Ride Trucking

Morristown, TN

Position: Load planner/Dispatcher

August 2004 - July 2005

Process, maintain, and manage daily/weekly paperwork and data entry duties.Locate, negotiate, and plan brokered general freight loads for 20-30 drivers per week. Troubleshoot problems between broker, driver and customer.

Lazboy Logistics/ England Furniture

Transportation

New Tazewell, TN

Position: Customer Service/ Dispatcher

March 2002 - August 2004

Position: Transportation Clerk, Billing/Account Receivables, and Payroll

July 1992 - March 2000

Plan and schedule furniture deliveries, dispatch, assist with switchboard duties, back-up for billing and payroll clerks.Process, post and maintain daily general freight bills, account receivables, balance month-end reports and adjustments, post payments and credits, manage customer collections. Calculate, adjust and process weekly payroll for driver fleet. Research and analyze general freight and furniture delivery revenue. Create and supply management with accurate revenue per mile report each week.Book, assign, verify and dispatch furniture/back-haul loads. Enter, maintain and manage accurate driver and load information in computer network system.

Hanley Dawson Auto Sales /Service Center

Chicago, IL

Position: Receptionist, Rental Clerk, Billing Clerk

November 1983 - December 1990

Create and process invoices for vehicle service and/or repair. Manage and maintain vehicle loaner and rentals. Troubleshoot customer/mechanic service issues and problems.

Maintain and organize vehicle repair and service filing system.

Operate busy 32 line switchboard, communicate verbal and written messages, and schedule service appointments.

Education:Tusculum College, Morristown TN Current - BA, Behavioral PsychologyRice Business College, Knoxville TN 1992 - Administrative Assistant CertificateSchurz High School, Chicago IL 1983 - Diploma

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