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Customer Service Sales

Location:
Laurel, MS
Posted:
October 10, 2012

Contact this candidate

Resume:

Shannon White

Email: abo02y@r.postjobfree.com

Address:

City: Laurel

State: MS

Zip: 39443

Country: USA

Phone: 601-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Client-focused Costumer service with 20 years of providing solutions to customers. Experienced professional with excellent people skills. Meticulous [], excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Health care, Finance and sales.

Educational Background:

High School Dipolma from R.H. Watkins, Laurel MS 1/2001 to 5/1988 (Required)

Job History / Details:

Professional Profile

Client-focused Costumer service with 20 years of providing solutions to customers.

Experienced professional with excellent people skills.

Meticulous [], excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Health care, Finance and sales.

Qualifications

Excel in [sales, customer service, and cashier]

Strong verbal communication

Team player

Extremely organized

Quick learner

Experience

December 2011 to Current

South Central Regional Medical Laurel, Ms

Dietary Services

I am responsible for the preparing and serving of balanced and nutritious meals to the residents of Comfort Care nursing facility.

Communicated with kitchen staff, dietitians, and doctors to assure compliance with complex and frequently changing dietary needs of clients.

Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

Executed various kitchen stations and assisted with, meat, fish, and pantry.

June 2009 to December 2011

Clark Oil Company Laurel, Ms

Cashier

Answered questions regarding the store and its merchandise.

Computed sales prices, total purchases and processed payments.

Described merchandise and explain operation of merchandise to customers.

Greeted customers and ascertained customers' needs.

Recommended merchandise based on customer needs.

Helped customers with questions, problems and complaints in person and via telephone.

Operated a cash register to process cash, check and credit card transactions.

Stocked shelves and supplies and organized displays.

Organized racks and shelves to maintain the visual appeal of the store.

Administered all point of sale opening and closing procedures.

Developed positive customer relationships through friendly greetings and excellent service.

April 2006 to July 2009

Pump and Save Laurel, Ms

Cashier

Greeted customers in a timely fashion while quickly determining their needs.

Described use and operation of merchandise to customers.

Received and processed cash and credit payments for in-store purchases.

Wrote sales slips and sales contracts.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Responded to customer questions and requests in a prompt and efficient manner.

Contacted other store locations to determine merchandise availability.

Engaged with customers in a sincere and friendly manner.

Completed all cleaning, stocking and organizing tasks in assigned sales area.

Demonstrated that customers come first by serving them with a sense of urgency.

Built relationships with customers to increase likelihood of repeat business.

January 2000 to October 2005

Town House Motel Laurel, Ms

Cashier/ Desk Clerk

Fielded an average of 50 customer service calls per day.

Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.

Returned all routine and general customer calls in a timely manner.

Checked that appropriate changes were made to resolve customers' problems.

Informed customers about sales and promotions in a friendly and engaging manner.

Wrote sales slips and sales contracts.

Worked as a team member to give the highest level of service to customers.

Education

1988 R.H. Watkins Laurel, Ms

High School Diploma Required

Candidate Resume - Roberta Alper

Contact Information -

Email: abo02y@r.postjobfree.com

Address:

City: Rego Park

State: NY

Zip: 11374

Country: USA

Phone: 718-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seeking Mid-Level Cisco/Networking Engineer.

Installing, Configuring, Cabling, Troubleshooting Routers and

Switches as well as IDF's, MDF's wiring closets.

Educational Background:

Other Postgraduate Degree from New York University, New York City NY 1/1984 to 2/1984 (Computer Maintenance Course

for College Graduates

Covered PC Hardware install, config,

troubleshoot, software install,

config. Mathematical theory and logic

behind computers. )

Job History / Details:

KENNETH A. ALPER

66-20 Wetherole Street Apt.4A

Rego Park, N.Y. 11375

Home# 718-***-**** Cell# 917-***-****

EXPERIENCE:

9//11-Present FJC SECURITY SPECIAL SERVICES, JFK Airport Jamaica, N.Y

Position: Airport Security Agent

* Secure Aeronautical Operations Area (AOA) entry points.

* Monitor all entry points, exits, and fenced areas for tampering and breaches.

* Operate hand-held Biometric Scanner to Authenticate (AOA) visitors.

* Ensure Client Security and provide Traffic and Crowd Control functions.

* Responsible for Vehicle Patrols, experienced with Vendors and Delivery Personnel.

* Monitoring surveillance cameras and CCTV Systems.

* Observe and report suspicious activity.

* Certified Fireguard, CPR/AED, Customer Service.

* Maintain an excellent record of punctuality and attendance.

12/08-08/11 ALLIED-BARTON SECURITY SERVICES New York, N.Y.

Position: Security Officer.

* Welcoming patrons in a friendly and courteous manner.

* Checked and Verified ID s.

* Used CCTV Cameras and Monitors for Surveillance and Detection.

* Escorted Vendors, Staff, and Visitors throughout the premises.

* Responsible for Package and Property Inspections.

* Loading Dock duties included directing Pedestrian and Vehicular traffic.

* Perimeter Patrols, Proactive, Safety Inspections, Random Floor, and Staircase Patrols.

* Fireguard functions oversaw Open Flame * parties and events.

* Parking and Traffic Enforcement.

* Fingerprinting and Allowing only authorized visitors into the Network Data Center.

* Used PC to log Visitor Information Details, such as Type Work Performed.

* Proficient in MS-Office and Electronic Mail.

03/05-11/08 Reagan Pontiac Long Island City, N.Y.

Position: Sales/Leasing Consultant

* Worked with new and pre-owned vehicles, of all makes and models.

* Trained in Auto Safety for the Complete product line.

* Attained Full Product line Certifications and trained associates.

* Created a very positive vehicle/sales buying experience for customers.

* Identified the customer s needs and provided product information and demos.

KENNETH ALPER

Page 2 of 2.

11/03-03/05 SEARS ROEBUCK Company Rego Park, N.Y.

: Sales Associate

* Sold Televisons, Digital Cameras, Camcorders, DVD s, etc.

* Demonstrated electronic equipment; discussed their features and benefits.

* Responsible for the overall operation of the point-of-sale system.

* Kept the counters and floor neat and organized.

01/01-10/03 COMPUTER CAREER CENTER Rego Park, N.Y.

Position: Networking Instructor

* Monitored student grades and worked closely with Career Developer and Director of Training.

* As needed, met with the Job Developers team to review student progress and set employment goals and recommendations.

* Worked closely with Career Counseling team to ensure students are adhering to Per Schools dress code and other administrative policies.

* Taught Networking Technologies, MS Server and Workstations, cabling, Cisco Routers and Switches.

08/98-01/01 CUSTOM COMPUTER SPECIALISTS Long Island, N.Y.

Position: Network Engineer

* Performed installation, configuration, and troubleshooting of CISCO ROUTERS, SWITCHES.

* Maintained authorized software (operating system and some applications) installed on servers; oversee the running of applications to identify and resolve problems.

* Supported users through emails\calls, in conjunction with the IT Help Desk.

* Repaired or replaced defective hardware on Servers, Workstations, Routers, and Switches.

* Managed Windows security features to protect confidential information .

10/94-8/98 JADE SYSTEMS, INC. Long Island City, N.Y.

Position: PC/LAN Administrator

* Built and Supported Break/Fix Novell and NT Servers.

* Performed Arcserve 6.0 Daily Tape backup routine.

* Managed help Desk and Daily Back-Up at Financial Organizations.

* On-Site Emergency calls in the New York City area.

04/90-10/94 CHEYENNE SOFTWARE, INC. Long Island, N.Y.

Position: Technical Support

* Provided National, and International Telephone Support, Logged and Tracked calls

* Eliminated PC Viruses and ensured proper Network Backup and Recovery.

EDUCATION/ACHIEVEMENTS/CERTFICATIONS:

* Bachelor of Arts, Sociology and Business, State University of New York at Binghamton.

* Ability to Converse and Translate in Spanish.

* Cisco CCNA, A, Novell Master CNE, Microsoft Certified System Engineer.

* The Dale Carnegie Course: Awarded for Excellence in Public Speaking.

* Selected for entry and published in the Who s Who in Networking Technology.



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