Manager Customer Service

Sabrina Olson

Email: ********@*****-********.***

Address:

City: Great Falls

State: MT

Zip: 59404

Country: USA

Phone: 406-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Store manager with 15 years of managerial experience. Strong strategic-planning and people-management skills.

Educational Background:

High School Dipolma from University of Montana, Missoula MT 1/2001 to 5/2000 (Journalism)

Job History / Details:

Executive Summary

Store manager with 15 years of managerial experience. Strong strategic-planning and people-management skills.

Core Qualifications

Background in retail management.Staff training/development.

Employee scheduling.

Organizational Skills.

Team Building

Customer Relations

Risk management

Professional Experience

November 2010 to October 2012

Ross Dress for Less Great Falls, MT

Store Manager

Ensured the day to day operations of an 8 million dollar store. Training and development of teams and people. Hiring and coaching of associates. Customer service rated 99 percentage over 1 1/2 years. Freight management. Sales and comps over 100 percentage during tenure. Scheduling and managing 30-45 associates.

August 1997 to November 2010

Staples Great Falls, MT

Assistant Manager

Development of teams and people. Daily operations of an 8 million dollar store. Ensured inventory controls in place. Interviewing and hiring prospective employees. Exceeded sales goals during tenure.

Education

University of Montana Missoula, MT

Missing internship Journalism

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