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Customer Service Administrative Assistant

Location:
Wilmington, DE
Posted:
October 10, 2012

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Resume:

Brenda Powell

Email: abo01m@r.postjobfree.com

Address:

City: Wilmington

State: DE

Zip: 19805

Country: USA

Phone: 302-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated and efficient Professional Medical Assistant. Desires a position in a reputable facility that will allow me to utilize and further develop my skills and knowledge in the allied health field.

Educational Background:

High School Dipolma from Harris School of Business, Wilmington DE 1/2001 to 8/2012 (Medical Assisting)

Job History / Details:

Professional Summary

Motivated and efficient Professional Medical Assistant. Desires a position in a reputable facility that will allow me to utilize and further develop my skills and knowledge in the allied health field.

Licenses

CPR/AED/First Aid Certification

Blood/Air-borne Pathogens Certification

HIPAA/OSHA Compliance

Skill Highlights

Efficient and reliable

Fast Learner

Time Management

Immunizations

Vital Signs

EKG's

Audiology Testing

Data Entry

Medical Records

Phlebotomy

PPD Testing

PFT Testing

Respiratory Fit Testing

Synergy EMR

Urinalysis

Visual Acuity Testing

Patient Histories

Professional Experience

July 2012 to August 2012

WorkPro Occupational & Employee Health Wilmington, Delaware

Professional Medical Assistant Extern

Greeted patients upon arrival; obtained demographics; verified information; data entry.

Escorted patients to examination room; obtained vital signs and medical histories; reviewed medication lists; recorded chief complaints; accurately documented information in the patients' chart.

Performed EKG's, phlebotomy, and urinalysis; visual acuity testing, respirator fit testing, pulmonary function testing, and audiology testing. Injections including immunizations and PPD testing.

December 2005 to May 2010

Walgreen's Hockessin, Delaware

Senior Beauty Advisor

Provided customers with courteous, friendly and efficient customer service.

Maintained departments' records, inventories, and appearance.

Communicated goals and responsibilities to Beauty Advisors.

Implemented company loss prevention procedures to identify and minimize profit loss.

October 2003 to March 2005

First Choice Logistics New Castle, Delaware

Assistant Office Coordinator

Maintained daily tracking of the location of each trailer for proper billing of charges.Dispatched drivers onto on off of loads.

Proofread all paperwork for accuracy before forwarding to corporate headquarters.

Made sure that all drivers had all required paperwork and PPE required for each load.

Performed all necessary clerical duties.

February 1992 to February 2002

JP Morgan Chase Wilmington, Delaware

Administrative Assistant/Customer Service Representative/Senior Operations Specialist

As an Administrative assistant some of the daily duties were to arrange meeting, maintain appointment calendar, process travel and expense forms, maintained vacation schedules and assisted in special projects.

As a Customer Service Representative some of the daily duties were to answer various telephone inquires and requests, stopping payments or photocopying checks, assisting in resetting customer passwords, and keying in billing information so that the customer would be properly billed.

As a Senior Operations Specialist some of the daily duties were to review and process legal documentation, scan the customers authorized signatures into the database, prepare and mail proper documentation for new customers, create and maintain account files, and research customer concerns with their accounts.

Education and Training

2012 Harris School of Business Wilmington, Delaware

Diploma Medical Assisting

900 Clock Hours (including 180 hours of externship)

100 percentage Attendance - 4.0 GPA

Phlebotomy, Urinalysis, Medical Law & Ethics, Injections, Vital Signs, EKG's, Medical Terminology, Anatomy and Physiology, Pharmacology, and E-Medsys



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