Testing Test

Ramesh. T

abnzwa@r.postjobfree.com

248-***-****

Visa Status: EAD(Green Card)

SUMMARY:

. Eight years into Software Testing and Quality Assurance - Manual and

Automated testing with Ten years into IT.

. Good understanding on Software development life cycle (SDLC) and QA

Processes including requirements gathering, Analysis, Testing, Defect

Tracking, Test Results and Metrics Reporting.

. Experience in Web based/Client server and ERP applications.

. Experience in handling testing activities on multiple projects.

. Expertise in Manual and automated testing on Windows and Unix

environment applications.

. Very good knowledge on SQL and PL/SQL.

. Back-end testing experience in writing and executing SQL Queries.

. Expertise in Service Industry, Health care, Financial and Manufacturing

domains with strong business and functional experience.

. Expertise in development of test plan, test cases, test scenarios and

test data based on the business rules and functional requirements.

. Experience in Automated testing tools such as Quick Test Professional,

Load Runner in testing client-server, web-based and ERP applications.

. Expertise in development of automated test scripts by using functional

automation tool QTP for developing regression and smoke testing.

. Expertise in analyzing workflows, gathering requirements and writing

use cases.

. Experience in Functional, regression, Integration testing, system

testing, user acceptance testing and smoke testing and Scalability and

Production support testing.

. Experience in communicating with developers using Defect management

tool Quality Center and Clear Quest.

. Experience in Agile methodologies.

. Experience in prioritizing the testing of critical test cases over

others based on requirements gathering/review meetings.

. Experience in "Clarify (CRM)" to receive user problems, conduct

troubleshooting and deliver problem resolution.

. Strong ability to learn quickly and implement.

. A good team player with excellent communication, Interpersonal skills

and strong analytical and problem solving capability.

TECHNOLOGY:

Programming Languages :Java,J2EE,ASP, .NET, HTML

Operating Systems :MS Windows 7 Enterprise,9x/NT

4.0/2000, Windows XP,

2003,

Unix/Linux

GUI Testing Tools :QTP6.5,8.2,9.2,10.0,Quality Center 8.0,

9.2

Test

Director,7.6/8.0,Selenium. 1.0.2

Load/Stress Tools : LoadRunner8.1, 9.1,

PerformanceCenter8.1, 9.1

RDBMS : MS Access, Oracle 8.0,

Developer 2000, Oracle 10g

ERP : Oracle Applications 11i E-

Business Suite, SAP R/3,

Ecc 6.0,5.0,4.7,4.6

C,Gintec.

Visual Tools :Visual Basic 5.0, Visual

Interdev 6.0

Software Q/A :SDLC Testing, Test Plan Design &

Development Planning

Web Services :SOAP

Web/App Servers :Tomcat 4.x,Apache

Scripting :VBScript, JavaScript.

EXPERIENCE:

General Dynamics, Towson, MD

Mar 12 - Present

QA Analyst

General Dynamics's STARSSolutions is a leading overpayment and

fraud protection solutions to address Fraud, Waste and Abuse in the health

care industry. It provides early detection, automation, in-depth analysis,

integrated workflow and ROI.STARSSolutions integrates powerful analytic

tools, administrative and work flow components plus statistical algorithms

for pre-pay prevention, early warning identification, detection and optimum

work load/case load management. STARSSolutions suite helps discern innocent

errors from outright fraudulent intent. It can serve as a powerful tool in

decreasing FWA loses, increasing recoveries, developing provider

educational programs and optimizing operational efficiencies.

Responsibilities:

. Prepare Test Plan, Test schedules and release estimates.

. Attend and update daily testing activity in the scrum meeting.

. Participate and contribute in Sprint planning, Sprint review and

retrospect.

. Access Version One to go through user stories and prepare test cases

as per acceptance criteria.

. Prepare and execute Manual test cases in Quality Center as per user

stories, functional requirements and design specifications.

. Run QTP scripts for smoke test and regression testing and validate the

results and report.

. Setting up of Environment for QA in Unix and Windows environments.

. Application installation in Unix-Oracle and Windows-SQL environments

as part of testing.

. Perform regression testing to make sure that the application is stable

and function as expected.

. Setup and Execution of Job Cycles for Data integration and test data

purposes.

. Conduct detailed analysis of the test results for both manual and

automated testing.

. Creation and follow up of QA defects using Quality center till it is

resolved/differed and closed.

Environment:Java,.NET,JSP,JavaScript,C,C++,XML,HTML,QTP10.0,QC10.0,Oracle11g,SQL,JBOSS,Win7,Unix,Linux,WS_FTP 7.0,SecureCRT 6.6,Version One.

Carrier, Columbia, MD

Jul 11 - Jan 12

QA Analyst II

Carrier delivers global solutions across the world with a range of heating,

cooling and refrigeration Solutions. For this solution range Carrier

implemented NEW Service Bench application which deals with Product

Registrations, Service Plans and Contracts, Preauthorization, Bulletins and

Claims. NEW's extended service contracts offer consumers product protection

above and beyond the manufacturer's warranty with protection against

failure due to normal wear and tear, mechanical and electrical failures,

power surges, and environmental factors such as dust, heat and humidity.

Coverage includes 100% on parts and labor, and a "no lemon clause"

providing product replacement when repeated failures occur.

Responsibilities:

. Requirement analysis and preparation of estimates for the work

assigned.

. Preparation of Test cases and Scenarios as per CR and functional

document.

. Perform manual testing of the application in TEST and Pre-Prod

Environments for

Product Registrations, Service Plans, Service Contracts, Bulletins and

Claims modules.

. Perform Functional and Regression and Integration testing for the

entire Service Bench Application.

. Execution of time sensitive off-cycle CRs in TEST and Preproduction

Environments.

. Prioritize and test critical test cases over others based on feedback

from the Business heads in huddle meetings.

. Perform analysis on Change Requests for new requirements or changes to

existing requirements.

. Co-ordinate with Business Analysts and Developers to understand new

and modified application functionality.

. Optimized QTP scripts for Regression testing of the application with

various data.

. Used checkpoints where needed, to compare the current behavior of the

application using Quick Test Pro.

. Parameterized the fixed values in checkpoint statements.

. Extensively wrote various SQL queries to retrieve data for back end

testing using Oracle database.

. Participate in Peer review meetings and establish 100% coverage in

testing the application in TEST.

. Participate in QA/ Dev meetings to discuss issues on current release

testing.

. Co-ordinate with offshore team to ensure that the release work is

handled as per release deadlines.

. Execution of scripts in generating export/import files and Data

manipulation.

. Executed backend data-driven test efforts with a focus on data

transfer between systems.

. Create test data for functional testing.

. Create QA defects using JIRA and follow defect tracking flow till it

is Resolved and closed.

. Document test results and testing process for the critical and

important scenarios.

. Assesses and identify test cases for automation to streamline testing

process for Automation.

. Participate in weekly review meetings and update the status on the

release testing.

. Attend Client specific huddle meetings with Business heads,

Development Leads in discussing the status on the current release and

forecast on the upcoming release.

. Participate in bug review meetings to ensure quick replication and

resolution.

. Participate in Weekly review meetings to update testing progress and

time lines for the work remaining in TEST.

Environment:Java,JSP,JavaScript,C,C++,XML,HTML,DHTML,QTP10.0,JIRA,Oracle11g,

Toad 9.6.0,WinSCP 4.2.7,Putty 0.60,SQL,PL/SQL,Win7

Enterprise/2000.

AETNA, Hartford, CT

Oct 08 - Jun 11

QA Analyst

Mail Order Drug (MOD) Aetna Rx Home Delivery is one of the Aetna's fastest

growing pharmacy businesses Unit. It is developed in Oracle Applications

and it takes care of the process, from Member registration to the home

delivery of the Drug to the members. It has various modules involving

patient Registration, Order Processing, payment verification and

Authorization, Order approval and supply of the drug to the members etc.

Responsibilities:

. Extensively involved in manual testing of the application in QA and

Performance instances.

. Preparation of the Manual test plan based on the business requirements

and functional requirements and use case documents.

. Conducted end to end manual testing of the application workflow,

including testing of various nodes of the application for Validations.

. Involved in preparation of manual test scripts for the functional

automation purpose.

. Interacted with the software development team to understand

application flow walkthroughs.

. Performed SQL queries to extract data for various test cases.

. Performed back-end testing using SQL queries to generate reports and

to ensure data integrity and validate business rules.

. Actively developed test scenarios and wrote manual test cases using

functional (MD 50) and technical (MD 70) documentation.

. Involved in development of test data for smoke and regression testing.

. Assessed and identified various test cases for automation.

. Developed automation test scripts by using functional automation tool

QTP.

. Extensively involved in regression testing using Quick Test Pro.

. Involved in Functional, Regression and Integration testing.

. Created detailed 360 Degree testing scenarios for manual testing and

automated testing.

. Created negative and positive test cases for various test scenarios.

. Involved smoke testing, regression testing, integration testing, and

ad-hoc testing.

. Analyzed and categorized the bugs based on Severity.

. Reported defects to Development team using Quality center.

. Reported Performance and Scalability testing bugs to the developers

using Clear Quest.

. Involved in creating and Running Scenarios using VUGen.

. Involved in sign off process for automated testing on various modules

of the application.

. Responsible for pre test and test data cycles of testing in QA and

Performance instances.

. Actively participated in weekly status review meetings focused on

testing progress and resolving pending issues.

Environment: Oracle Applications11i E-Business Suite,SQL,XML, HTML, Linux

5.2, Sun Solaris 10.0Windows XP, QTP 9.5/8.2,Load Runner 9.1,

Performance Center 9.1, Quality Center 9.2/10.0,Clear Quest 7.1

City of Detroit, MI

Apr 06 - Sep 08

Sr.Test Analyst

Involved in testing of the web based applications developed for DWSD, City

of Detroit. These intranet applications help the employees and the

Management to have accurate information in an easily accessible form at all

times. The applications include, Capital Improvement Program, Contracts &

Grants, Information Systems, Identity Management, Customer Service KPI,

Wireless Devices, Service Improvement Program, CREW, Security Information

System and Human Resource Management, Labor Distribution System.

Responsibilities:

. Analyzed business requirements and specifications and responsible

for documenting functional requirements and supplementary

requirements in Quality Center.

. Performed Web Testing and GUI Testing.

. Performed Functionality, Regression testing and reported defects

using Quality Center.

. Review Test scenarios and test cases written based on the

requirements.

. Written positive, negative test cases and conducted tests as

needed.

. Assisted team in developing automation test scripts using Quick

Test Pro to perform regression testing.

. Created Test input requirements and prepared the test data for data

driven testing.

. Extensively used SQL to verify data in the backend.

. Assisted creating performance test scripts to support performance

testing and load testing.

. Assisted in performance testing, load and stress testing using Load

Runner by creating multiple Scenarios.

. Prioritized the testing of critical test cases over others based on

feedback from the requirements gathering meetings.

. Participated in defect review meetings with the team members.

. Involved in other test planning meetings and submitted test

matrices.

Environment:Java,JSP,JavaScript,J2EE,JDBC,WebLogic8.1,Servlets,XML,HTML,DHTM

L, Oracle9i,SQL,PL/SQL,Quick TestPro9.0,Quality Center9.0/Test Director

7.6,Load Runner 8.1,VB Script,Win NT/2000,Unix.

Independence Community Bank, Brooklyn, New York Sep 04

- Mar 06

QA Tester

Independence Community Bank provides consumers and business clients with a

wide range of products in Retail banking. Worked on Online banking and

Online Bill payment modules. These applications allow customers to check

balances make transfers and view transactions and set up Bill Payments.

Responsibilities:

. Analyzed business requirements, system requirement specifications and

responsible for documenting functional requirements and supplementary

requirements in Test director.

. Involved in developing detailed test strategy (Waterfall Methodology),

test plan, test cases and test scripts using Test Director for

Functional and Regression Testing.

. Performed load and stress testing using Load Runner by creating

virtual users and multiple Scenarios.

. Responsible for Automating scripts to check the performance and

response time under load conditions to identify the bottlenecks.

. Wrote SQL queries to perform backend testing.

. Used Test Director to track and report system defects and bug fixes.

. Created Check points for functional testing using Quick Test Pro.

. Used Quick test pro data table to parameterize the tests.

. Participated in defect review meetings with team members. Used MS-Word

for documentation.

Environment:Java,JSP,XSL,XML,HTML,VBScript,JavaScriptQTP 6.5, Load runner

6.5, Test Director 7.6, Oracle 8i,Windows 2000

Answerthink Inc, Sanjose, CA

Feb 04 - Aug 04

Consultant

EzPharma is a preconfigured, rapidly deployable premier service/solution

for the pharmaceutical industry.

This system helps the Pharmaceutical companies to stream line and automate

their entire activities in maximizing their efforts to optimize their

resources and achieve their company's goals and objectives.

Responsibilities:

. Responsible for Customizing SAP SD and CRM-Interaction Center and CRM-

Services modules for the company.

. Developed pricing procedures as per company requirements. Configured

complex business processes for pricing.

. Coordinated master data efforts for SD. Worked with data migration

team in developing mapping for customer, material masters, pricing

conditions and sales documents including orders, deliveries and

billing docs.

. Responsible for configuration of Availability check control for (ATP)

and planning by defining the scope of availability checks using

appropriate checking rules and planning strategies.

. Worked with billing team to set up billing processes, invoice forms

and account determination.

. Played major role in studying the process of the company's CRM

activities and in customizing the agent defined Customer Interaction

center using SAP-CRM 3.1.

. Defined front office frame works as per the company's requirement that

determines the agent component profiles for building and processing a

screen.

. Extensively dealt with Component configuration.

. Created various IC profiles to suit agent authorizations.

. Customized and developed reminder scripting and Interactive scripting

for the interaction center.

. Customized Application area for the agent to handle data exchange form

and to R/3 system and SAP BW etc.

. Extensively taken up the process for Schedule Agreements.

. Configured the system for Material determination and Material listing

and Material Exclusion.

Environment: SAP 4.6c SD, FI/CO module, ABAP 4, Oracle 8i, HTML, XML,

Windows 2000

Hewlett Packard: Singapore

Mar 02 - Apr 03

Analyst

HP is a technology company enjoying leadership in three core technology

areas: Personal systems, Imaging and Printing and in Technology solutions.

SAP Consultant with responsibilities for SAP global support for Hewlett

Packard's (the client) Asia Pacific region comprising of 14 countries.

Responsibilities:

. Responsible for requirement study, system testing, implementation and

user training.

. Responsible for Order Management module configuration and functional

enhancements.

. Investigated production issues and customized SD and MM modules, per

business requirements.

. Developed test specifications. Created test environments and executed

test plans.

. Tested the capacity and performance of an order management system

deployed across 14 countries.

. Responsible for ensuring the smooth exchange of data between SAP and

various interfaces like CLARIFY, RCX, SUM/ITRC, OMRE and OMIC.

. Responsible for ensuring that Inquiries, Quotations, Orders, and

Contracts were correctly prepared.

. Worked on "Clarify (CRM)" to receive user problems, conduct

troubleshooting and deliver problem resolution.

. Responsible for Gemstone and Production support testing.

. Prepared and executed test cases as per the business requirements and

data flow between SAP and various interfaces.

. Performed Functionality and system testing manually for various

application builds.

. Participated in bug review meetings to ensure quick replication and

resolution.

Environment: SAP 4.6c SD, FI/CO module, ABAP 4, Oracle 8i, XML, Windows

2000

A & One Precisions: Singapore

Sep 00 - Feb 02

System Analyst

Manufacturers of precision tools for industrial sectors like Hard disk,

Telecom, Semiconductor, Consumer Electronics and Pharmaceutical. A & One

plays major role in Singapore, Indonesia and Malaysia's precision tool

manufacturing Industry.

Responsibilities:

. Active contribution throughout the project life-cycle from developing

the Functional specifications, Detailed Analysis and Design,

Construction, Integration and Final Implementation of the Gintec ERP

system.

. Conducted business requirement meetings with product managers to get

the requirements for the new products and developed business process

design documents.

. Mapped company business processes and matched with ERP

functionalities.

. Customized and maintained Sales and Material Master relevant master

data.

. Configured business processes requiring link for various document

flow.

. Developed additional pricing condition types per company requirements.

Pricing procedure configured to meet intensive Sales and Purchase

requirements.

. Creation of Test scenarios and test cases based on the functionality

and requirements.

. Performed module testing, integration testing and system testing.

. Participated in defect review meetings with the team members.

. Conducted system administration and user training.

Environment: Gintec ERP, SQL Server, Oracle8i, HTML, XML, Windows98,

Windows2000.

Education:

MS Business Administration

Post Graduate in Computer Applications.

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