Customer Service Manager
Resume:
WICKLIFFE, OHIO *****
*** * * * * 2 4 8 • DA R N E L L M AU R I C E @ AO L . C O M
DARNELL M. JOHNSON
OBJECTIVE
To obtain a position that provides an opportunity to gain meaningful experience in business
management, and one that can maximize my talents and abilities.
WORK OF EXPERIENCE
2004 present Paige Food Services Cleveland, Ohio 44118
Driver Assistant Fleet Manager
My job includes ensuring prompt and accurate service, assisting with the
management of drivers, customer service, route formulation, food distribution,
hiring, inventory, ordering and troubleshooting while providing a safe and
healthy work environment for my staff. I recently had the task of successfully
spearheading a project aimed at expanding growth in Toledo, Ohio.
2004 2011 Aramark Catering Services Cleveland, Ohio 44115
Suite Supervisor Team Leader
My duties consisted of managing suite attendants, taking advanced sales
orders, inventory control and issuing food items for consumption in luxury
suites. I also confirmed billing reports for the beverage par, accurately
reflecting consumption. I was also ensured that my staff completed their daily
assignments and were prepared for the next event.
2009 2010 U.S. Census Bureau Detroit, Michigan 48215
Recruiting Assistant Enumerator Crew Leader
My duties included recruiting potential candidates and applicants for
employment; disseminating exam information; meeting with civic leaders to
encourage survey completion; address canvassing; training and managing a
team of 16 enumerators for NFRU operations; performing payroll and other
related human resource activities; ensuring the quality and accuracy of
information obtained.
2000 U.S. Census Bureau Richmond Heights, Ohio 44143
Clerical Office
Employed in an effort to obtain an accurate count of persons in minority
communities. Assigned the task of tracking field employees, preparing
reports, extracting maps, answering telephone inquiries and scheduling the
general public for examinations.
EDUCATION
1994 1998 Villa Angela/St. Joseph Academy Cleveland, Ohio 44117
Certificate of Completion/Diploma
I received an outstanding private school education which prepared me for
entry into college. I participated in a variety of activities including choir, track
and basketball. I earned the distinction of being awarded the most outstanding
senior in Afro American History.
1998 2003 The University of Toledo Toledo, Ohio 43607
Collegiate Education
I pursued a degree in Early Childhood Education completing 3 years of course
study. My long range personal goal is to obtain my degree and ultimately
teach the disadvantaged students in the Cleveland Public Schools.
SKILLS
Computer literate with operational skills in most software applications
Typing 40 wpm/Proficient in the use of calculators
Accomplished musician
VOLUNTEER ACTIVITIES
The Boys and Girls Club of America
Member of the Order of Eastern Star and Masonic Order
R EFERENCES
Ryan Strickland Managing Operator Tom Paige Catering Co. (216) 431
4236
Yvonne Parboosin - AMFO, U.S. Census Bureau 216-***-****
Jessica When - Operations Manager, Aramark, Inc. 216-***-****
Devin Fey- Kids Unlimited 419-***-****
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