Project Manager Customer
Resume:
Eric J. Lohner
Old Hickory, Tennessee 37138
abnzog@r.postjobfree.com
Objective
To pursue a challenging career in Project / Business Management
commensurate with my experience
Experience
Hiscall Inc.
2011-Present Account Management Consultant
. Analyze customers equipment ( Telephony, security, cabling, data
solutions, AV solutions and fiber ) for upgrades, new install or
replacement options
. Keep customers updated on all software updates available
. Manage and schedule all site surveys with Technicians dispatched
to customers location
. Provide all telephony related customers with data analysis spread
sheet to show TCO
. Coordinate all meetings with Enterprise level prospects and
customers with ASM's related to product proposed
MKD International
2009 - 2011 Regional Manager
. Evaluate customer product usage to determine the most cost
effective way to supply their inventory
. Review and evaluate all import and domestic inventory for each
customer's account development
. Coordinate all import inventory logistics for each customer
. Negotiate all warehoused program inventory for select accounts
. Manage account terms and/or rebates for each customer
. Evaluate all customer claims for defective inventory or machinery
Critical Impressions
2007-2009 Sales Manager / Project Manager
. Manage and delegate all personal customer accounts
. Manage and coordinate all working jobs to meet customers drop
dates, locations and quality expectations
. Set up outside purchases with specialty vendors and manage
production time line
. Assist customers in planning the most cost effective way to produce
projects to fit their annual budget
. Review customer accounts for ways to maximize growth potential
. Negotiate multi-million dollar contracts
. Responsible for reviewing all customer files and furnished proofs
. Help evaluate new purchases on company equipment
Courier Printing CGX/Consolidated Graphics
2003-2007 Senior project Manager
. Manage and delegate all personal customer accounts
. Manage and coordinate all working jobs to meet customers drop
dates, locations and quality expectations
. Cross sell all 74 companies capabilities to potential and existing
customers
. Assist multi-million dollar agencies in designing the most cost
effective projects to fit their customers budget and needs
. Train and assign jobs for new associates in corporate program
. Negotiate multi-million dollar contracts
. Responsible for reviewing all customer files and furnished proofs
. Help marketing committee plan and produce all company projects
In & Around
2004-2006 President and Co-Owner
. Review and negotiate all ad contracts
. Coordinate and manage distribution for the State of Tennessee
. Responsible for all purchasing needed to produce multiple
publications
Lithographics
1984-1993 Machine and Press Operator
1993-1997 Bindery Plant Forman
1997-2003 Sales Account Manager
. Manage and delegate all personal customer accounts
. Manage and coordinate all outside purchases
. Manage and coordinate all working jobs to meet customer drop dates
and quality expectations
. Assist multi-million dollar agencies in designing the most cost
effective projects to fit their customers budget and needs
. Negotiate multi-million dollar contracts
. Responsible for maintaining all customer relations
. Schedule production on all jobs daily based on date needed
. Coordinate each job with all quality control divisions for areas to
focus on
Education
ITT Technical Institute Nashville, Tennessee 1985-1987
Electrical Engineering
Proficient computer skills, including Microsoft Word, Excel, Power Point
and Outlook
United States Army MOS/Aircraft Armament and Missile Systems
Repair
Served in Desert
Storm/Desert Shield
Memberships
The Nashville Chamber of Commerce and PIAS
References
Patsy Flowers - Retired from U.S. Attorney's Office 615-***-****
John Childers - Corporate Senior Sales for FedEx 615-***-****
John Hazen Jr - Co-Owner Hazen Agency 615-***-****
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