Michelle Chang
Sugar Land, TX 77479
Phone: 832-***-****
E-mail: abnznn@r.postjobfree.com
To expand my career with a challenging position that utilizes my extensive problem solving skills and experiences
Core Strengths
Project Management Fund Administration Accurate & Detail Oriented
Month-End Closings Database Management Accounts Payable and Receivable
Excel Spreadsheet Account Reconciliation & Validation Compliance Reporting
Professional Experiences
Metro Bank, NA Houston, TX
Credit Operation Representative, Loan Operation Dept Oct 2006-Oct 2012
Reviewed loan documentation; interacted with underwriters and lenders to input all new and renewed/extension/rate change commercial loans, discount letter of credit, guidance of line (Chinese Bank) information into ITI system. Funded and processed any borrowing & payment requests for loan accounts. Received payments and balanced clearing accounts for the department. Processed payoff requests and audit the daily payoff reports. Reconciliation of daily SBA & Business Lenders payable account. Reviewed and audited semi-monthly & monthly payments for SBA Dept. remittances to Colson Services. Assisted Loan Officers and Customer by answering their phone calls, emails and any other correspondence by researching any loan problems that arise.
Renewed and booked montly loans with total loan volume of 80 and loan amount >$33MM
Setuped ACH on loan accounts and monitor monthly ACH payments
Setuped escrow accounts and insurance monitor on commercial loans
Managed booking of whole bank’s commercials loans; 27 relationship of discount letter of credit bookings; 13 Chinese Bank Guidance of Line > $1.3 Billions
Maintained and reconciled daily non-post accounts; research and resolve outstanding non-post items
Processed incoming & outgoing wires for the department
Researched and reconciled differences on all Metro United participation loans
Prepared partial release requirement on Real Estate loans, ensure requirement is approved by DCC committee
Involoved and Assisted in system conversion/upgrade project; cutdown the project time by 70%
Backup on loan reclassification, officer changes, rating changes, Charge-off and ORE processing
JP Morgan Chase Houston, TX
Senior Corporate Trust Administrator Aug 2004-July 2006
Monitored daily cash flow activities, ensure monies are properly accounted for and in balance among the accounting systems. Maintained accounts receivable sorted and classified payments into various accounts for multi-billion loans, bonds, and asset backed deals. Researched and collected any missing and discrepancy payments. Performed and reviewed daily cash and position reconciliation. Managed trade and advance settlements in the portfolio accounting system. Monitored and audited accounts payable and month-end/quarter-end closings. Coordinated & Prepared monthly fund management reports; analysized various test results; ensured tests are in compliance with the deal indenture. Responded to the needs of clients, underwriters, rating agents, and internal business groups.
Identified and collected >$100k past due or overpayments from borrowers/issuing agent.
ccurately and efficiently processed daily account activities on multiple accounts >$48 billion.
Assisted relationship manager in closing CDO & CLO deals combining over 120 lending issuers.
Exceeded department standard of on-time compliance reporting by 15%.
Hewitt Associates, LLC Lincolnshire, Illinois
Processing Analyst/Daily Valuation Service April 2001-May 2004
Served as Net Asset Value (NAV) liaison between Daily Valuation Services and outside trustees and investment managers. Processed multi-million dollar daily trade transactions via wire. Analyzed and audited daily pricing for multi-million dollar mutual funds. Monitored daily account activities and generated daily transaction report for companies’ 401K plans. Prepared quarterly dividend and pricing report for team performance evaluation. Served on internal compliance team for special deferred compensation project.
Supervised, trained and coordinated dividend tracking team for more than 2000 mutual funds to achieve the highest accuracy level in the industry.
Involved in design and implementation of a new dividend tracking process to cut down the total processing time by more than 40%.
Prevented and corrected more than 25 erroneous mutual fund pricing quarterly before processing
Monitored the NSCC (National Securities Clearing Corporation) pricing procedure, reduced team’s work hours by 30% and improved quality of team’s work.
Computer Skills
Extensive Excel spreadsheet skills, excellent in managing and manipulating databases
Computer Programming skills: DB2, HTML
Computer Software: Premier Navigator Interface Wall Street Office Applications, Structural Analytical Model System, CertMaster Payment System, Global Plus Cash System, Bloomberg Terminal, LAN transfer, Lotus Notes, MS Office Applications, Quicken
Education
The University Of Illinois At Chicago
Bachelor of Science/ Finance
Concentration in International Business
Major GPA: 4.25/5.00 Overall GPA 4.01/5.00
Coursework: Managerial Accounting, Financial Accounting, Managerial Finance, Portfolio Management, Comparative
Marketing, International Finance, Managerial Communication, Investment, Macroeconomics
Language Skills
Fluent in English, Chinese Mandarin and the dialect of Cantonese
References Available Upon Request