Customer Service Administrative Assistant

Rita Jones

**** ******* ****** *** ***** NV. ****1

HM# 702-***-****

Email: abnzjv@r.postjobfree.com

Objective SEEKING A CAREER IN A HEALTH CARE ORGANIZATION AS WELL AS ADMINISTRATIVE

ASSISTANT IN A OFFICE BASE..AN ACCOUNTING.

Training Medical Career Services – 2444 Saviers Rd., Oxnard, CA

Program: Computerized Medical Insurance Billing/Coding Specialist (Graduated 2008)

Academy of Healing Arts – Las Vegas, NV

Program: Medical Office Technology (Graduated 2006)

Oxnard Community College – Oxnard, CA

Program: Administrative Assistant Refresher Course (Certificate 2005)

Ventura Community College – Ventura, CA

Program: Administrative Assistant Course (Certified 2003)

Skills

Telephone & Etiquette.

Medical Records – Alpha/Numeric Filing

Medical Terminology/Anatomy

Insurance Verifications

Customer Service Representative

Multi-phone line operator

Typing /Ten Key Ability (81 wpm)

Confirming AOB’s & EOB’s

Medisoft Systems Training

Medi-cal/Medicare Billing

HCFA/HIPAA Regulations

MS Windows 2000/Word/Excel

Accounts Payable/in Saperion, Interprise scan

Legal/Regulatory billing statues

Insurance Claims Processing

Multi-Task

Medical Billing Forms

ICD-9 / CPT Coding

Work History

08/2012 to PRESENT MAN POWER TEMP AGENCY

Position: Accounts payable,, very literate in Quickbooks, (SAP) Saperion an interprise scanning,Data

entry, Word and Excell spread sheets.

Maintain phone lines on a regular basis.

12/2008 to 04/2009 Naval Veterinary Clinic

Position: Receptionist / Customer Service

Duties Included: Admitting clients with data entry as well as cash handling. Word and Excel

of weekly reports, monthly inventory of products on hand and daily cleaning of work area.

05/2007 to 01/2008 Pac Med Incorporated.

Position: Auditor / Data Entry Clerk

Duties Included: Responsible for the reviewing of all incoming claims submitted to ensure they were not sent in

error. Once verified claims are then crosschecked for typographic errors and missing information such as patient

information, tax identification, date of service etc. Claims that are flagged as Worker’s Compensation cases will be

printed and processed for manually, file any updated correspondence as required, daily cleaning of work areas, and

any other task asked of management.

01/2007 to 04/2007 Exact Staffing

Position: Accountant

Duties Included: Answering multiple phone lines, scheduling appointments, create cost report and reconciliation on

expenditures, conducted purchasing duties including item location, cost comparison and delivery and billing

arrangements, registered all account receivables and account payables in appropriate ledgers and accounts

payable/receivable. Data entry, word & excel, customer service, alphanumeric filing, daily cleaning of front office

areas.

08/2005 to 07/2006 United Temps

Position: Accountant

Duties Included: Conducted purchasing duties including item location, cost comparison and delivery and billing

arrangements, registered all account receivables and account payables in appropriate ledgers. Data entry, word &

excel, customer service, alphanumeric filing, Answering multiple phone lines, scheduling appointments, create cost

report and reconciliation on expenditures.

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