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Administrative Assistant Customer Service

Location:
Frisco, TX, 75034
Posted:
January 17, 2013

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Resume:

Amanda (Mandi) Butler

**** ****** *******, # ****, ******, TX 75034

817-***-****

abnzhn@r.postjobfree.com

EMPLOYMENT HISTORY

MedSys Group Frisco, TX

**/****-**/**** ********* Administrator

. Responsible for managing executive calendars, creating, verifying and

editing expense reports.

. Arranged weekly travel for 65 plus employees to different locations

and coordinated the details to the employees. Responsible for

tracking travel purchased, flights canceled and refunded and flights

on file as create for future use for employees.

. Main point of contact for answering multi line phones, sort and

distribution of mail, faxes and packages. Scheduled for pick-up or

courier of outgoing mail, UPS and FedEx.

. Handled new employee paperwork, set up and canceled health insurance

and benefits, as well as sent Cobra notifications.

. Worked with building management on any issues and assigned new

employees keys and access cards to the building.

. Maintained office supplies, drinks, snacks and coffee, and replenished

as needed. Monitored office equipment for maintenance.

. Planned and coordinated company lunches, meetings and events outside

of the office. Including but not limited to catered events, quarterly

meetings, annual kick-off, networking events and golf tournament.

. Able to work with minimal supervision, can handle multiple projects at

one time.

PBG (Pepsi Bottling Group) Aiea, HI

05/2007 - 11/2007

Cashier (Settlement Clerk)

. Reconciled and recorded delivery driver's over and short

variances using Settlement Tracking System

. Ensured all driver routes were settled using all available resources

. Worked side by side with Accounts Receivable to resolve customer

issues regarding delivery and settlement

. Reconciled delivery driver's deposit with the bank deposit statements

. Added bank discrepancies to correct delivery driver's account

. Responsible for cash handling and verifying collection of payment

. Ensured all invoices were printed and signed by customer and drivers

. Listed all voids from delivery drivers to ensure product was correctly

taken from inventory

. Filed delivery invoices

Staffing Solutions of Hawaii Honolulu, HI

02/2007- 05/2007

Administrative Assistant (Temporary)

. Responsible for data entry for hospital billing

Aviator Air Center Grand

Prairie, TX 08/2005 - 01/2007

Customer Service/ General Manager

. Managed employee schedules to ensure shift coverage

. Responsible for weekly deposits, inventory control, payroll, and

profit and loss/accounts receivable reports

. Revised fuel tickets and airplane dispatches to ensure correct times

. Administered Lasergrade and TSA testing

. Scheduled flights for students with instructors

. Printed dispatch paperwork for scheduled flights, answer and responded

to fuel calls

. Managed cash deposits

ERWS

Euless, TX 10/2005 - 07/2006

Administrative Assistant

. Logged and routed incoming calls

. Sorted and distributed incoming faxes and packages

. Managed inventory of office supplies and printer toner

. Maintained calendars for company executives

Premier Pigments Arlington, TX

07/2001 - 10/2005

Administrative Assistant

. Worked with customers daily to ensure their orders were correct

. Routed incoming calls for company owner

. Efficiently processed daily customer orders

. Scheduled appointments and made travel arrangements

. Responsible for troubleshooting software, daily cash deposits, mail

sorting, confidential copying, and filing

. Created all training manuals for semi-monthly permanent cosmetics

classes

. Prepared DVD training for shipment to customers

. Scheduled all appointments from medical to home and vehicle

maintenance for owner and daughter

. Responsible for transportation to and from appointments,

extracurricular activities, car pools, etc. for the daughter

EDUCATION

International Aviation & Travel Academy Arlington, TX

01/ 1998 - 06/ 1998

. Completed general aviation Continuing Education classes

. Learned basic Sabre knowledge of airlines

Northeast Louisiana University, Monroe, LA

01/ 1997- 10/1997

. Completed basic and general aviation courses

Buckeye High School, Deville, LA 09/

1992 - 05/1995

. Completed business courses, along with general studies

SKILLS:

. Fluent operation of complex office equipment

. Proficient in Microsoft Office, SharePoint, People Fluent, Max

Hire, Spring Ahead, American Express @ work, Concur Travel &

Expenses

. Ten key, word processing (60wpm) and dictation

. Incredibly detail-oriented with great organizational and multi-

tasking skills



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