Engineer Sales
Resume:
PAUL ULLMAN
Lum, Michigan 48412
E-mail: **********@************.***
SUMMARY:
A dedicated team player with twenty years diversified experience in the
computer and electronics industries. Major experience in servicing WAN/LAN
networking systems.
PROFESSIONAL EXPERIENCE:
2003-Present PARTNER/CO-OWNER, Kent's Lawn Care, Leonard MI.
Irrigation and landscape contractor.
1993 - 2002 INTERNETWORKING FIELD ENGINEER, General DataComm/ Vital
Network Service, Bingham Farms, MI. Installed and maintained
data/voice networks and data communication equipment (DSU/CSU,
multiplexers, routers, and switches) on customer premises.
. Coordinated successful installation of an 18 Node ATM Network
with fibre optics OC3 circuits.
. Worked with engineering on achieving Customer Acceptance
Testing in order to finalize sales of ATM equipment.
. Assisted sales department in setting up and demonstrating
video conferencing equipment.
. Supported multi-vendor equipment; Cisco, Nortel, Adtran,
Paradyne, ADC Kentrox, MCK, Larscom, Visual and GDC.
. Experience with T1, E1, T3, ISDN, Frame Relay, ATM and IP.
. Provided technical support for other district Field
Engineers.
1985 - 1992 FIELD SERVICE ENGINEER, Digital Equipment Corporation,
Flint, MI. Maintained the hardware and managed customer needs
for a large customer base in a variety of applications.
. Contributed to the success of the district, achieving an
excellent customer satisfaction award every year.
. Assisted in coordinating an installation project of a complex
fibre optics network, involving two other companies and
completing it within a 30-day deadline.
. Maintained office and logistics inventory to effectively
support business needs.
. Modified a printer's paper feed mechanism thereby reducing
customer frustration and saving the cost of expensive forms.
. Acquired and communicated new customer information of value
to the Sales and Contract Departments. This resulted in
expansion of the customer base and increased revenue.
1982 - 1985 FIELD SERVICE ENGINEER, Sales Control Systems, Southfield,
MI. Installed and repaired electronic cash registers.
. Performed duties with minimal supervision resulting in
increased productivity.
. Assisted store managers in balancing and inputting figures
back into the database after the repair of a down system.
CERTIFICATIONS:
1999. Cisco CCNA
1999 Novell CNE
EDUCATION:
1999 Associates Degree, Computer Networking Technology, Baker
College, Flint, MI
1982 Associates Degree, Electronic Engineering Technology, National
Institute of Technology, Eastpointe, MI
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