Manager Customer Service
Resume:
Ed Kennedy
Mount Juliet, TN 37122
Experience
Ashley Furniture Company- Distribution Center Manager-8/2012-12/2012
- Day to day operations of warehouse and office staff.
- Overseeing inventory, deliveries and receiving of furniture.
- Customer service issues.
- Managing 25 employees to work productively within time restraints.
- Building and equipment maintenance. Bills and payroll.
Grooms Engine- Warehouse Manager 02/2010-08/2012
- Responsible for the day to day operations of a 65,000 square foot warehouse
- and managing its employees.
- Oversee the production and shipping of over 900 engines per month.
- Work with the Sales department and Parts department.
- Oversee shipping/receiving and the negotiation of the cost to do so.
Classic Transportation- Owner 03/2005-01/2010
- Scheduling and payroll for drivers.
- Dispatched drivers/driving clients.
- Sales for business.
- Maintenance of vehicles.
American Freightways- Day Shift Dock Supervisor 10/2000-03/2005
- In charge of loading city deliveries and staging of outbound freight.
- Yard checks and setting up dock.
- Maintenance and safety.
- Averitt Express 3rd Shift Supervisor- 01/1997-10/2000
- Kept track of productivity.
- In charge of meeting cut times and the cross docking of freight.
- Managing employees. Equipment maintenance.
Haverty’s Furniture- Warehouse Manager- 04/1994-01/1997
- In charge of overall operations of the warehouse.
- Ordering furniture for 4 stores/managing employees and scheduling deliveries.
- In charge of shipping and receiving.
- In charge of routing deliveries and dealing with customer issues.
- Inventory and productivity.
- Building maintenance.
Education:
Franklin High School-Graduated 1987
Middle Tennessee State University-1987-1989(Major Engineering)
Hello my name is Ed Kennedy. I have over 20 years’ experience in
logistics and warehouse operations. Over the past 20 years I have been a Distribution center
manager, warehouse manager, shipping and receiving clerk, inbound/outbound dock supervisor,
dispatcher, truck driver, dock worker, salesman and have owned a transportation company. I have
done everything from unload and load trucks using many different types of equipment, to
scheduling pickups and deliveries, dispatching drivers, scheduling staff, payroll, eliminating
overtime, and running day to day operations. I am very good at organizing and motivating people
to work more productively. I would love to talk to you about any employment opportunities you
may have. Thank you for your time.
Sincerely, Ed Kennedy
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