Customer Service Sales

Alexis McKinney

*** ****** **. **********,**** **205 ? 513-***-**** cell ?

*************@*****.***

Professional Summary

? Demonstrate strong customer service skills and abilities

? Strong production while working with a deadline and in a fast-pace

environment

? Ability to work individually or with a group or team

? Trained in problem and conflict resolution skills

? Proficient in Microsoft Outlook, Excel, PowerPoint and Word

? Able to deliver information in a professional manner

? Distribute and receive large amounts of monies with customers

Education

Cincinnati State

Cincinnati, Ohio

Associates Degree: Criminal Justice

Expected Graduation: January 2014

Work experience

Randstad

Cincinnati, Ohio

extraction mail clerk

January 2013- Current

1. Assisted with equipment

2. Assisted with mail

3. Opened mail sighed over to the IRS

4. Assisted helping the IRS stamping checks

5. Read taxation forms

6. shorted checks an other mail, and tax documents

7. Approached team members and others with proper customer services

skills

8. Worked with individuals diverse in age, culture, ethnicity, and

disability

Walmart

Middletown, Ohio

Sales Associate

April 2012-Oct 2012

9. Assisted all customer with any questions and inquiries

10. Assisted all customers with assistance in the fitting room

11. Answered all calls in the fitting room

12. Assisted all customers with jewlery

13. Assisted all customers with layaway

14. Assisted All customers Fabrics an craft

15. Approached all customers with proper customer services skills

16. Worked with individuals diverse in age, culture, ethnicity, and

disability

White Castle

Middletown, Ohio

Crew Member

April 2008-July 2011

? Assisted all customer with any questions and inquiries

? Assisted customers with menu ordering

? Approached all customers with proper customer services skills

? Worked with individuals diverse in age, culture, ethnicity, and

disability

? Prepared food according to Food Safety Guideline requirements

? Sterilized and Cleaned all equipment and machinery before and after

shift

? Responsible for assisting with opening and closing the restaurant

? Trained and coached new employees on restaurant procedures

? Performed inventory checks on restaurant food and supplies

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