Customer Service Security
Resume:
OMAYMA AHMAD
Palos Hills, IL, 60465, United States
*************@*****.***
Professional Objective
• To utilize current skills in a new environment and to learn new skills to providing an excellent support to the organization
Skills
• Class B CDL License with S&P endorsements
• Excellent customer service
• Highly motivated, detail oriented, well organized ethical professional with strong interpersonal, verbal and written communications skills.
• Willingness to work varies shifts
• Conform to organization grooming and safety ideals and principles delegated
• Excellent team player and leadership capabilities, self-motivated, and self-starter
• Strong analytical and problem solving skills
• Willingness to commit to demanding schedules
• Knowledgeable in Microsoft Office Suite
• Native fluency in all aspects of the Arabic Language
Professional Moraine Valley Community College, Palos Hills, IL, United States
Experience Adjunct/Faculty, June 2012 - Present
• Meet with other professionals to discuss individual students' needs and progress.
• Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
• Attend professional meetings, conferences, and workshops to maintain and improve professional competence.
• Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
• Prepare and administer written, oral, and performance tests, and issue grades in accordance with performance.
• Assign and grade class work and homework.
• Adapt teaching methods and instructional materials to meet students' varying needs, abilities, and interests.
Community Service Officer, April 2006 - May 2007
• Answer alarms and investigate disturbances.
• Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Patrol the campus to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Thomas Wright INC, Tigard, OR, United States
US Army Linguist, March 2009 - January 2011
• Compile terminology and information to be used in translations, including technical terms such as those for legal or medical material.
• Proofread, edit, and revise translated materials (Quality control).
• Follow ethical codes that protect the confidentiality of information.
• Refer to reference materials, such as dictionaries, lexicons, encyclopedias, and computerized terminology banks, as needed to ensure translation accuracy.
• Read written materials, such as legal documents, scientific works, or news reports, and rewrite material into specified languages.
• Check translations of technical terms and terminology to ensure that they are accurate and remain consistent throughout translation revisions.
• Translate messages simultaneously or consecutively into specified languages, orally maintaining message content, context, and style as much as possible.
• Identify and resolve conflicts related to the meanings of words, concepts, practices, or behaviors.
Citgo Petroleum Corporation, Lemont, IL, United States
Security Officer, February 2005 - March 2009
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
• Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
• Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler.
Initial Security Services, Naperville, IL, United States
Security Guard, August 2003 - March 2005
Education Western IL University, Macomb, IL, United States
Master/Law Enforcement and Justice Administration, December 2008
• Earned a Police Executive Administration Certificate at Western IL University
Governors State University, University Park, IL, United States
Bachelor/Criminal Justice, September 2005
Moraine Valley Community College, Palos Hills, IL, United States
Associate/Criminal Justice, July 2003
Certification
• Class A CDL permit
• Certified by the Administrative Office of Illinois Courts as eligible for employment in a non-supervisory position in the circuit(s) throughout the state of IL
• Police Executive Administration Certificate-Western IL University, 2008
• IL P.E.R.C Card / IL Department of Financial and Professional Regulation
• IL Firearm certification card/IL Department of Financial and Professional Regulation
• IL Tan card/Aargus security System
• U.S. Citizen
Additional Skills
• Knowledge of applicable criminal law
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