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Manager Quality Control

Burnsville, Minnesota, United States
January 18, 2013

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Enrique Rivera

*** ***** ****** ***. ** Saint Paul, MN 55102 612 *** ****

Production Manager

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to

increase efficiency, customer satisfaction and the bottom line.

Responsible for the development, training and supervision of employees in all aspects of quality control: HACCP,

BRC, AIB, USDA, GMP, Lean Manufacturing Principles, Food Allergen and related State Food Safety

Standards. Extensive background in virtually all food plant production functions: Hands on supervisory


adherence to product order specifications, warehouse service and distribution operations

Key Skills

BRC Audit Program Equipment maintenance Full plant sanitation

Training & Development Microsoft Office Suite MAS 90

Material Handling Fully Bilingual (English & Spanish) Multi cultural team management


Waymouth Farms Inc., New Hope, MN 10/2010 to present

A privately held snack food company that processes and packages trail mixes, candies and snack foods. The

finished products are warehoused and then distributed to national, regional and local retail and wholesale stores.

Production Manager, 11/2011 to present

• Responsible for 116 employees

• Report to the Vice President of Operations

• Responsible for compliance with operating budget for department operations.

• Provide guidance and direction to supervisory and lead staff to ensure operational efficiency, schedule

attainment and safety compliance in the processing and packaging of our products.

• Work with Human Resources Department to ensure the production department is staffed with trained

personnel in a timely manner, utilizing both internal and external sources in conjunction with supervisors.

• Develop job descriptions, evaluates employee performance, recommends changes in pay level to help

attract, retain, and motivate a qualified workforce.

• Help develop the performance standards for each of the production lines based on the type of products and

regularly analyze departmental reports and labor performance to assure goals are being met.

• Help develop and execute the process and metrics for the production team to achieve daily schedule


• Develop and implement team member training program.

• Develop and implement team member Safety Compliance program.

• Work with engineers to baseline all production equipment to set maximum production attainment from

every production line.

• Create ways to reduce labor costs by doing value stream mapping to maximize efficiencies.

• Develop and execute continuous improvement strategies.

Production Supervisor, 10/2010 to 11/2011

• Responsible for all shift operations, including reviewing and executing daily production schedule.

• Accountable to meet Schedule Attainment and ensure efficiency, quality and staffing levels to meet or

exceed standards.

• Supervise proper job order set up, ensuring accurate reporting on work orders and work center inventory


• Execute equipment / process cleaning and changeovers to schedule.

• Motivate positive performance of shift production team by communicating plans, process and results


• Execute training program for shift production team.

• Monitor daily shift performance and make reports to management.

• Perform performance appraisals for production team.

• Monitor GMP compliance and take appropriate corrective action.

• Monitor and train employees to promote and maintain safe work environment and comply with safety

policies, procedures and rules.

• Maintain security of building and environment.

• Track and requisition supplies and submit orders for equipment and tools.

• Hold periodic safety meetings to review accident rates and prevention measures.

Borinquen Food Products Inc., Aguas Buenas, PR 05/2000 to 09/2010

A privately held agricultural and food production company that utilizes hydroponic methods to grow herbs and

peppers that are processed in house into various cooking sauces. The finished products are warehoused and then

distributed to local supermarkets chains, individual supermarkets, convenience and restaurants.

Plant Manager

• Responsible for all plant operations, including setting work order specifications, daily employee

tasking, plant maintenance, maintaining raw material inventory, matching finished product inventory

with work orders and distribution routes, work order completion and adherence to quality control


• Train and supervise employees in a 12,000 square foot greenhouse hydroponic herb operation.

• Program ECM, Ph and hydro meters used in the greenhouses; check and adjust tolerance limits.

• Order warehouse supplies and submit orders for equipment/tools, such as grinding knives, chopping

blades, hydraulic pumps, jars, labels, packaging products, sanitation products, etc.

• Hold periodic safety meetings to review accident rates and prevention measures.

Drafted employee job descriptions, HCAAP guidelines, and safety measures.

Automated and integrated sales orders, raw materials inventory, finished product inventory and work orders to

the distribution routes.

Designed the food production and hydroponic growing procedures.

Health Service Providers, Bayamón, PR 05/1989 to 05/2000

A privately held HMO clinic that served 12,0000+ patients and had contracts with 123 third party service

providers (hospitals, pharmacies, physicians, clinical laboratories, etc.)

Office Manager,

• Responsible for all managerial office operations, including supervising clerical, nursing and medical staff,

coordinating patient service schedules, daily employee tasking, maintaining office and medical supply

inventory and adherence to quality control standards.

• Trained and supervised clerical employees on office and billing procedures.

• Supervised nurses who provided home out patient services.

• Held periodic meetings with medical staff to review utilization rates and compliance audits, in order to

comply with managerial metric targets.

• Drafted employee job descriptions, work schedules and job reviews.

• Automated and maintained the patient information and service utilization system that allowed management

to make informed decisions in an effective and timely manner.


University of Puerto Rico, Bayamón, PR 1989

Associate’s Degree – Accounting

CEDOC Pontificia Universidad San Tomas De Aquino, Bayamón, Puerto Rico 1991

Bacchalaureatus Sacrae Theologiae Philosophy

Cardinal Stritch University, Eden Prairie, MN Present

Projected Graduation March

Bachelor’s Degree – Management


University of Saint Thomas, Saint Paul, MN Present

Projected Graduation May 2016

M.Div. Degree – Theology


Available upon request

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