Customer Service Manager
Resume:
Cristie L Parsley
Elko, NV 89801
**************@*****.***
Objective- My goal is to obtain a position that will enable me to use my strong organizational
skills, educational background, communication skills and ability to work well with others.
Professional Profile
Customer service
• Professional demeanor, attire, and communication skills
• Manage multi-line telephones
• Articulate verbal communication skills
• Dedicated to customer service and excellence
Computer
• Experience in M.S Word, Excel, PowerPoint, Internet and most computer applications.
• Strong written composition and grammar skills for drafting professional communications
• Able to create document templates, forums, spreadsheets, and organize data information for
easy access.
• Knowledgeable in maintenance of computer equipment, and troubleshooting basic problems
Clerical
• Accurate typing speed of 35 WPM
• Experience in maintaining office supply inventory, ordering supplies
• Strong organizational skills
• Experience on most office machines
Interpersonal Relations
• Communicate well with a wide variety of people with attention to positive relations
• Strong ability to follow chain in command and treat subordinates and management with utmost
respect.
• Capable of diffusing hostile situations and finding resolutions to problems and differences.
Personal Attributes
• Willingness to work extended hours to meet company goals
• Always look for way to assist fellow staff and make improvements to the work environment.
• Able to remain focused and positive in pressure situations
• Flexible on duties and hours assigned
• Reliable attendance
Work History
1/2012- 6/2012
Maurices 2nd Assistant Manager
1/2011- 12/2011
Subway 2073 Highway 50 E
Sandwich artist Carson city NV
3/2009 - 11/2009
3959 S. Carson St.
Manager of subway Carson city NV
1/2008 - 11-2008
1610 Robb Dr.
Sandwich artist for subway Reno NV
11/2007 - 11/2008
1659 Us Highway 395
Sandwich artist Minden NV
9/2006 - 11/2007
3959 S. Carson St.
Manager/ sandwich artist Carson city NV
3/2006 - 6/2006
1621 Us Highway 50 E
Port of subs Carson city NV
9/2005 - 11/2005
1727 Us Highway 50 E
Prestige car wash Carson city NV
11/2004 - 2/2005
1989 Lake Tahoe Blvd.
Miller’s outpost Sales associate South Lake Tahoe CA
11/2004 - 1/2005
Big dogs Sports ware Sales associate South Lake Tahoe CA
6/2004 - 9/2004
Starbucks Barista South lake Tahoe CA
10/2003 - 4/2004
3860 Saddle Rd.
Heavenly Ski Resort Season passes South lake Tahoe CA
Education
South Tahoe high school
• Graduate with Diploma
Lake Tahoe community college
• Small Business ownership, Finished 2 semesters
University of Phoenix
Studied Criminal Justice, Finished 6 classes
References
Sabrina Mello 775-***-****
Kristin Berg 775-***-****
Krystal Alderson 775-***-****
Contact this candidate