Lal Chand Sharma

A results-oriented IT Professional with strong skills in Mainframe

Technologies

*** ******** **, ***#***, Louisville, KY-40222 ~ Mobile: 502-***-**** ~ E-

Mail: abnz5s@r.postjobfree.com

Executive Synopsis

< 7 years 8 months of experience in IT Industry and Mainframe

Technologies.

< Experience in development, maintenance and support projects.

< Strong Cultural Intelligence with experience in working with Onshore and

Offshore teams. 3 years of experience in working at client site as Lead

for a major US Healthcare Payer.

< Delivered multiple projects with both on-line and batch functionality

using CICS/ADSO Maps for UI, IDMS/DB2/VSAM for Database and

COBOL/JCL/Easytrieve for batch processing.

< Worked on other mainframe tools like FILE-AID, ABEND-AID, ISPF, PANVALET,

SPUFI, PLATINUM, CA-7, DMLO, OLQ, IDDM, DSFORT, etc.

< Provided simple solutions to various complex technical problems. Reduced

development time by making use of DFSORT and EASYTRIEVE wherever

possible.

< Suggested and implemented various changes in code to improve Batch and On-

line performance.

< Consistently delivered projects with highest quality and customer

satisfaction, within budget and schedule.

< Excellent skills of Technical leadership with 3 years of experience as

Technical Lead.

< Good understanding of Healthcare domain. SME in Healthcare Payer

functional areas related to Provider Reimbursement and Claims Expensing.

< Good understanding of Telecommunication Domain.

< Worked closely with various stakeholders to understand and document

Business Requirements, Functional Requirements & Design specifications.

< Proven experience in all stages of Software Development Life Cycle. Good

understanding of Waterfall and Agile (Scrum) methodologies of Software

development.

< Proven experience in coaching, mentoring and motivating teams to achieve

project goals/objectives.

Core Competencies

Technical:

< Strong skills in Mainframe Technologies (COBOL, JCL, IDMS, DB2, CICS,

DFSORT, VSAM, etc.).

< Good understanding Object Oriented Programming (OOP) Concepts and

Structured Query Language (SQL).

< Awareness of Microsoft Web Technologies and Microsoft BI tools.

< Project Management tools (MS Project, CA ClarityTM PPM & EMC2 Documentum

eRoom) and other Microsoft Office tools.

< Incident/Problem Management tools (CA Service Desk)

Functional:

< Experience in Healthcare domain Payer.

< Experience in Telecommunication domain.

< Good understanding of various functional areas like Claims Adjudication,

Membership Enrolment, Product Build, Provider Capitation, Provider Data

Management, Telecom - Repair Handling, Line Testing and Directories.

Onshore Assignments

Jan'2010 - Till Date Syntel Consulting Inc.

Client Humana Inc.

Location Louisville, KY - USA.

Projects

Jan'2010 - Till Date Syntel Consulting Inc. Louisville, KY-

USA Project Lead

Project Name Modernization of Service Fund Application

Client Humana Inc., Louisville, KY - USA.

Team Size 23

Software Used Mainframe: JCL, COBOL, IDMS, ADS/O, DB2, CICS, EASYTRIEVE,

VSAM, FILE-AID, IBM OS/390, MVS, ISPF, IDDM, OLQ,

DML/O, ABEND-AID, XPEDITER, ADSALIVE

Project Description

Service Fund is an accounting application that controls provider

reimbursement for managed care products through: (a) provider capitation

payment, (b) control of claims payment - pay, encounter, suspend or reject,

(c) claims expensing, and (d) reconciliation (settlement).

It is one of Legacy systems in Humana which was mostly in maintenance mode

for years. Because of increase in HMO business and Service Fund being key

system in maintaining HMO membership to reimburse gated providers, Humana

Inc. is focusing on modernization of this system. To achieve this, number

of enhancements has been made to the system.

Key Projects:

. Lead the PPO/PFFS project to create 26 new batch cycles to mirror

existing HMO cycles in Service Fund to enable risk deals similar to

HMO for PPO/PFFS members. This was one of the biggest/complex projects

where 4000+ components/Jobs were Modified/Created.

. Lead the IDMS to DB2 conversion project to convert existing 7 IDMS

records and 4 ADSO screens to DB2/CICS. This was one of the pilot

projects for IDMS to DB2 conversion.

. Lead the Cariten Acquisition Project to create 5 new batch cycles for

claims expensing and capitation. Completed this project in 3 months

with a team of 5 members.

Responsibilities

< Project planning, estimations and execution of projects from start to

end.

< Understanding business requirements in consultation with the business

user/client and baseline the requirements.

< Schedule/Attend meetings with Business users, offshore team, other

application areas, support teams and development teams.

< Analyzing the requirement and prepare Specifications document and get

sign-off from users and communicate it to offshore.

< Preparation and review of high level and low lever design documents.

< Involved in Coding of complex Service Fund Programs in batch and Online -

CICS/ADSO.

< Resource management and allocation.

< Risk management and mitigation planning.

< Coordination with offshore and onsite teams during build/coding and

resolve any technical/business issue by coordinating with

users/architecture teams.

< Coordinating Unit Testing, Integration Testing and User acceptance

testing and resolving any issues/defects on time.

< Review of components/processes/test results/ final deliverables and

coordinate with client operations team during deployment of project.

< Track and resolve any post production issues during warranty.

< Arrange for knowledge transition of projects to maintenance and support

teams.

< Documentation of processes/changes to existing system.

< Maintaining Project management and audit

requirements/documentation/status reporting.

< Mentoring team. Identifying team concerns, constraints and conflicts and

resolving their issues. Team member performance review, etc.

Mar'2007 - Dec'2009 Syntel Ltd., Mumbai, India

Module Lead

Project Name Modernization of Service Fund Application

Client Humana Inc., Louisville, KY - USA.

Team Size 14

Software Used Mainframe: JCL, COBOL, IDMS, ADS/O, DB2, CICS, EASYTRIEVE,

VSAM, FILE-AID, IBM OS/390, MVS, ISPF, IDDM, OLQ,

DML/O, ABEND-AID, XPEDITER, ADSALIVE

Project Description

Developed, enhanced and maintained various enhancement projects as part of

Service Fund Modernization for Humana Inc.

Responsibilities

< Understanding business requirements in consultation with the

client/Onsite and baseline the requirements.

< Schedule/Attend meetings with Onsite coordinator, other application

areas, support teams and development teams.

< Design and preparation of high level and low lever design documents.

< Coordination with onsite teams during build/coding and resolves any

technical/business issue by coordinating with architecture teams/onsite

coordinator.

< Coding of new/change complex programs.

< Coordinating Unit Testing, Integration Testing and resolving any

issues/defects on time.

< Review of components/processes/test results/ final deliverables and

coordinate with client operations team during deployment of project.

< Track and resolve any post production issues during warranty.

< Documentation of processes/changes to existing system.

< Production support in a Primary role (24/7 support) and Attending

Production Support Status turnover meetings.

May'2005 - Mar'2007 Tech Mahindra Ltd, Mumbai - India

Technical Associate

Project Name Customer Service System (CSS) - Repair Handling/Line

Testing and Directories (RH/LT/DI)

Client British Telecom PLC, Milton Keynes - UK

Team Size 30

Software Used Mainframe: JCL, COBOL, IDMS, ADS/O, DB2, CICS, EASYTRIEVE,

VSAM, FILE-AID, IBM OS/390, MVS, ISPF, IDDM, OLQ,

DML/O, ABEND-AID, XPEDITER, ADSALIVE

Project Description

Developed, enhanced and maintained various enhancement projects in Repair

Handling/Line Testing and Directories modules for British Telecom PLC.

Responsibilities

< Prepared software requirements, design, specifications, development,

testing.

< Wrote new complex batch COBOL, JCL programs for RH/LT/DI projects.

< Wrote new complex online programs for RH/LT/DI module in CICS.

< Production support in a Primary role (24/7 support) and Attending

Production Support Status turnover meetings.

< Monitored the Nightly Batch jobs, In case of Production down situation,

analysis of the root cause and immediate fix to the problem or else

escalate the problem to the next Level. Long Term fix for the re-

occurring problems.

< Data Load to various Test Regions and reformatting data depending on the

requirement using DB2 Load utilities.

< Wrote COBOL/JCL programs for generating Adhoc reports and extracts for

the business persons for important audits and also for other business

purposes.

< Performance, tuning and continuous maintenance of programs.

< Performed full life cycle development.

< Met with clients to discuss system requirements, specifications, costs

and timelines analyze user's needs and Plan, design and co-ordinate the

development and implementation.

< Discussed the systems problem with managers and users to determine its

exact nature.

I hereby declare that the information that I have furnished is authentic,

and true to the best of my knowledge.

Lal Chand Sharma[pic]

Current Role

Project Lead @ Syntel Ltd, Louisville, Kentucky, USA.

Awards / Recognitions

< "Earn Your Wings" @ Humana Inc. in October 2012 for ICD-10 Remediation

project.

< "Value Award - Smart" @ Syntel in November 2012 for contribution in

various project deliveries.

Certifications

< "E1 Level" Healthcare certification @ HCLS University, Syntel in March

2009.

Strengths

< Ownership, commitment & responsiveness.

< Analytical, Technical & Management skills.

< Healthcare Payer and Telecommunication domain Knowledge.

Education

< Bachelor of Engineering in Electronics and Telecommunication from Army

Institute of Technology, Pune, India. In 2004..

Personal Details

Date of Birth: 15 July, 1982

References

References can be provided on request.

Contact this candidate