Jeff Hicks

Fayetteville, AR

Cell 479-***-****

abnz20@r.postjobfree.com

OBJECTIVE: To obtain a Human Resource Management position that provide a challenging role to drive business

results by being a strategic business partner.

EDUCATION

B.S.B.A in Business Administration, Focus in Human Resource Management

Minor in Organizational Behavior

University of Arkansas – Sam M. Walton College of Business Administration 1996

Currently enrolled at NWACC working towards SPHR certification in 2013

COMPUTER SKILLS

Microsoft Excel and Outlook, Proficient in Ultipro, ADP, Kronos, Cognos Business Intelligence reportwriter

PROFESSIONAL AFFILIATIONS

Society for Human Resource Management (SHRM)

KEY QUALIFICATIONS

• 15 Years of Human Resource experience with a large workforce

Proven ability to manage multiple projects within the predetermined timeline

Proven oral and written communication skills

Able to communicate with all levels of an organization especially production

Able to excel in both team and individual environments

Proficient in resolving payroll issues

Work with Publically traded company with $800 million in sales

PROFESSIONAL EXPERIENCE

Superior Industries International LLC

Superior Industries is the leader in automotive aluminum wheel production in the US and Mexico. Superior is a heavy

industrial manufacturer with 5,000 employees. Superior supplies aluminum wheels to GM, Ford, Chrysler, Toyota,

and Nissan.

Corporate Manager of Human Resource Services for Superior Industries, 3 locations May 2012 – September

2012

Accomplishments:

Installed kiosks for employees to use for self-service

Trained new service staff on all HR related requirements an functions

Roles and Responsibilites:

Participated as a member of Staff Management to achieve business goals and employee relations

Support Manufacturing environment for 2,000 employees nationally

Direct HR employees for multi-site compliance

Create department function

Centralize data processing for multi-site functionality

Develop and conduct training for human resources department

Human Resource Supervisor for both Fayetteville, & Rogers, AR 2001 – May 2012

Human Resource Generalist, Fayetteville, AR 1998 – 2001

Accomplishments:

Successfully promoted increase program for 1,600 employees at two facilities

Trained new managers and supervisors on company procedures for conducting business

Roles and Responsibilities

Support and enforce human resource policies, procedures

Support HR Mgr. and Corporate Director of HR and cover in their absence

Train and advise supervisors on ways to handle employee situations

Daily fielding of employee concerns, complaints, where listening skills are a must

Work with all staffing agencies for an industrial and professional workforce

Manage step progression program for promotions and increases for 1,600 employees

Responsible for the process and decisions concerning employee counseling, discipline, suspensions and

ultimate termination, based upon job performance facts and/or behavior issues

Conduct investigations falsification of work, harassment (sexual or behavioral), performance, and

collect witness statements

Monitor timekeeping and vacation tracking

Manage job postings and consider internal movement, qualifications, eligibility

Prepare headcount reports for need-based upon-product demand, determine if hiring

Report EEOC compliance updates and respond to issues as needed

Act on State of Arkansas unemployment claims to help reduce UEI rates

Retail Management 1991 - 2004

Airedale Express, Alma, AR

Worked family business throughout college and continued as second job

Learned the basics of small business

Serviced the public

Performed percent mark ups, payouts, bank deposits, cash register reconciliations

Ordered, stocked, purchased fuel, and managed charge accounts

TRAINING & DEVELOPMENT

Successfully completed the Dale Carnegie training course with emphasis on increased communication

Completed three week course in Training within Industry (TWI)

Speed of Trust

Quality Auditor completion, do what you say/say what you do

References available upon request

Contact this candidate